4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Mailchimp

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others. With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports. Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity. The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.
Mailchimp Software - MailChimp dashboard
Mailchimp Software - MailChimp reports
Mailchimp Software - MailChimp customer profile
Mailchimp Software - MailChimp mobile app
Mailchimp Software - MailChimp campaign analysis
Mailchimp Software - MailChimp create newsletters
Mailchimp video
Mailchimp Software - MailChimp dashboard - thumbnail
Mailchimp Software - MailChimp reports - thumbnail
Mailchimp Software - MailChimp customer profile - thumbnail
Mailchimp Software - MailChimp mobile app - thumbnail
Mailchimp Software - MailChimp campaign analysis - thumbnail

Mailchimp pricing

Mailchimp has a free version and offers a free trial. Mailchimp paid version starts at US$13.00/month.

Starting Price:
US$13.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Mailchimp

Mailchimp Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.2
5 reviews of 16,880 View all reviews
Avash
Avash
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/11/2020

One of the Best Email Marketing Software

Mailchimp has helped my business in a significant way. I can create, schedule and send professional emails to hundreds of clients in my contact list in just a few clicks. Being able to choose and edit well-designed templates is a feature that I like very much. Although it wasn't very easy to determine how to work around with Mailchimp at first, with experience - it's not that hard to use it. I have also started using Mailchimp in my personal blog to send emails to potential clients and I am enjoying it.

I highly recommend Mailchimp to anyone looking for High-Quality Email Marketing Software.

Pros

I feel lucky that I got a .com domain name and their website builder for free for 5 years in an offer - and obviously, this is the thing that I like most about Mailchimp.

Aside from that, I need to send monthly newsletters and other sorts of emails and I used Mailchimp to make the work easy. Mailchimp offers various customizable options and also offers well-designed templates that I can choose and edit - which makes our work very easy.

While I started using Mailchimp just to send newsletters, I have been enjoying other features too.

Cons

In my view, the User Interface (UI) of Mailchimp isn't very good. Exploring Mailchimp was confusing to me when I just started using it. Some features are hidden and it's not easy to make sense of that pressing 'a' button does.

I think the User Interface(UI) can definitely be improved.

Apart from that, the mobile app of Mailchimp doesn't offer many features which is not a big problem for me as I do most of my work in PC. However, I prefer to have more features available directly in a mobile app.

Alternatives Considered

GetResponse

Reasons for Switching to Mailchimp

I was getting an offer from Mailchimp while I wasn't getting one by Getresponse so Mailchimp had an advantage. I also researched a bit and found that Mailchimp has a bigger userbase than Getresponse. I gave Mailchimp a try instead of Getresponse as I didn't need to pay any amount to start using Mailchimp. After I liked Mailchimp, I upgraded my plans.
Rachael
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 30/03/2024

Strictly straightforward email marketing tool

Overall, Mailchimp is a great tool for managing and analyzing your customers data. It is helpful to see trends and target audiences based on your needs. Its fairly straightforward and easy to use and aims to make your business more effective when it comes to marketing.

Pros

Mostly i liked how Mailchimp was easy to start-up and begin using. I learned as I went along and I never got too over my head in features because this platcform basically sticks to e mail marketing and customizing.

Cons

I thought Mailchimp could have offered more templates for email design and maybe could have included a indepth tutorial to determine if this platform is appropriate for your type of business.

Alternatives Considered

HubSpot Marketing Hub and Constant Contact

Reasons for Switching to Mailchimp

I chose Mailchimp to basically give it a try and see how it fit the needs of our business.
Wendell
Wendell
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/03/2024

MAILCHIMP WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS.

MAILCHIMP WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS.

I’ve been trying to get this POS company to stop my recurring billing for 4 months, and they won’t even respond to my emails.

I wouldn’t be surprised if they’re the subject of a class action lawsuit in the future because of their deceptive practices.

AVOID AT ALL COSTS.

Pros

Nothing. Their software is over complicated. The user interface and design is not intuitive. The worst part, is they’ll hold you hostage and not let you cancel.

Cons

Deceptive practices. They will not let you out of a contract.

Janelle
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/12/2023

Can't think of a better tool to run our email campaigns

I love using Mailchimp to run our email campaigns. It has a very intuitive and user friendly interface, which makes it a lot easier to use in the beginning. But it's also got tons of advanced features like custom metrics and design features. It's got good performance and great uptime. Overall, I'd definitely recommend it to anyone looking to start doing email marketing.

Pros

1. It's very easy to start using for the first time. All the KPIs are already on there automatically, so all you need to do is upload a contact list, choose and edit a template, and schedule it to send whenever you want.

2. There are tons of integrations available. It makes it so much easier to connect your CRM and other tools.

Cons

Many of the newer features (like forms) kinda feel incomplete. They're good for basic stuff but don't have all the features of standalone tools.

Alternatives Considered

MailerLite and Brevo

Reasons for Switching to Mailchimp

Mailchimp looked so much more developed compared to the others. It had the edge both on the design side and advanced features. And the pricing was very similar, so we chose to go with it.
vito
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/04/2024

My MailChimp experience

easy and fast, no major issue, imported the contact list, design the email and send it out

Pros

easy to use, easy learning curve, up and running in less than 1 hour

Cons

price is not on the cheapest range
total contacts number in the free version not as large

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