--- description: Review of Paw Partner Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Paw Partner | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/4633/pet-grooming/software) > [Paw Partner](/software/111597/paw-partner) # Paw Partner Canonical: https://www.softwareadvice.co.nz/software/111597/paw-partner Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/111597/paw-partner?page=2) > Paw Partner is a cloud-based pet management software that helps pet boardings, daycares, and grooming and training centers manage appointments, bookings, payments and more via a centralized portal. The dashboard enables administrators to view daily schedules, create and edit single or group reservations and handle daily check-in/out. Paw Partner includes pet and customer cards, which allows users to view and update a variety of information about pets and clients like preferred vet, vaccination history, grooming notes, owner’s contact details, account balance, available credit and active prepaid packages. Additionally, businesses can create personalized timelines on websites to display content such as pet images, videos, blogs and promotions and send notifications to customers about new posts. Paw Partner offers a timeclock functionality to help employees manage shifts, track customers and costs, and add or review notes. Pricing includes monthly subscriptions and support is extended via email and other online measures. > > Verdict: Rated **4.9/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 59 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Paw Partner - **Location**: Bellingham, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$44.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows: Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually. Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually. Multiple \& franchise locations: contact Paw Partner for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Management - Credit Card Processing ## Integrations (2 total) - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) ## Related Categories - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) - [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software) ## Alternatives 1. [Pet Manager](https://www.softwareadvice.co.nz/software/111252/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.softwareadvice.co.nz/software/262499/busypaws) — 4.7/5 (79 reviews) 3. [Gingr](https://www.softwareadvice.co.nz/software/223150/gingr) — 4.5/5 (214 reviews) 4. [RunLoyal](https://www.softwareadvice.co.nz/software/188860/runloyal) — 4.8/5 (27 reviews) 5. [Kennel Connection](https://www.softwareadvice.co.nz/software/110343/kennel-connection) — 4.4/5 (79 reviews) ## Reviews ### "Paw Partner to the rescue" — 5.0/5 > **Josh** | *26 March 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: There was a lot that drew us to choose paw partner. Integrating our boarding, grooming, and pool therapy into one system. Automated confirmation messages, client access to check reservations, request new ones, and update their pets info from an app or website. The ease of tracking commissions and fixing commissions if there are any mistakes, the great team Paw Partner has put together to walk us through and continue to help us as we’ve used the product. Friends and foes system to help us place dogs in friendly play groups without a ton of notes in a word doc or cumbersome excel sheets. Helpful color coded tags to help identify any special needs an animal may have. Easily identifiable expired vaccinations and icons for intact pets. Everything about Paw Partner took what we were already doing, or trying to do, streamlined it, made it easier, and less time consuming. > > **Cons**: After working with our previous software for 15 years the switch to someone new took some time but the Paw Partner team always went the extra mile in helping us. Whether it was hopping on Zoom or a call to walk me through setting something up, making video tutorials to help us train our staff, giving us guides and helping us reach out to our clients to inform them of our switch to Paw Partner. > > Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The entire Paw Partner staff has been nothing but friendly, helpful, and continuously gone the extra mile for us. The product is easy to use and saves us both time and energy. Paw partner came to our rescue. ----- ### "My overall experience has been amazing" — 5.0/5 > **Fabiola** | *26 November 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: The level of support and guidance has been outstanding. From the very first meeting, the team took the time to walk me through every module in detail, explain pricing, services, and setup, and make sure everything was customized to my business. They handled the entire onboarding process smoothly and integrated all of my information into the system perfectly. I truly feel supported and understood, which has made this transition stress free. > > **Cons**: The only challenge so far is that there is a lot to learn, simply because the system offers so many features. However, the support team has been incredibly patient and thorough, so the learning curve has been very manageable. > > My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. The onboarding process has been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business.s been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business. ----- ### "Huge improvement\!" — 5.0/5 > **Madalyn** | *25 March 2024* | Facilities Services | Recommendation rating: 3.0/10 > > **Pros**: Having our own app where we can interact with clients has been a game changer. We have not had one person want to go to our previous system after downloading our app. The customer service is personal and genuine. I appreciate them so much and how they have helped us scale our new business. > > **Cons**: None. Obviously learning a new system takes times but I would do it all over again\! > > Easy to use, intuitive, amazing Customer service ----- ### "Paw Partner Grew My Business 30% YOY for 3 years." — 5.0/5 > **Ronnie** | *2 January 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Paw Partner has been instrumental for my business growth. Since onboarding, I have grown 30% YOY using them. The portal for clients is user-friendly, the pay system is top notch, and they really set this up for a business that depends on automatic/online use for customers. By having Paw Partner, I save $30K+ a year not having a receptionist. It is a fantastic value for the money, easy onboarding and easy to learn. Hands down the BEST CRM program I have ever had in my 16 years of experience in this industry. > > **Cons**: The ONLY thing I do not like about Paw Partner is that if I need to change a payment method to pay my monthly fee, I have to call it in. My card was compromised and I also needed to change the bank account information for automatic payments. It would be nice to have an account where I can do that myself and not bother them. ----- ### "Paw Partner Review" — 5.0/5 > **Mikaela** | *30 March 2025* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: I really like how Paw Partner allows our clients to make reservations online. This really helps limit our phone calls when making reservations. But it is also very easy to use and even our clients can agree how convenient it is. > > **Cons**: I don't love how it is set up. I wish there was more ways to customize it. With our business, we feed at certain times so it would be nice for the "reports" to reflect those times instead of morning/evening feeds. Some of our clients eat lunch, or have snacks at 9pm. > > So far, Paw Partner has been wonderful. It really is easy to use and it's so nice to have all our client's information at our fingertips. We are able to feed, medicate, and even assign individual kennels to the dogs right from our phones. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/111597/paw-partner?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/111597/paw-partner) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data