About Medesk

Medesk is an occupational health software designed to help ophthalmologists, independent surgeons, pediatricians, and other businesses in the healthcare sector distribute workload among doctors and track patients’ retention rates. Administrators can manage online appointments and maintain electronic health records (EHR) in a centralized dashboard. The platform enables managers to schedule reminders, follow-up patient visits, upload documents and process payments. Healthcare professionals can ensure the security of patients’ data whilst maintaining compliance with General Data Protection Regulation (GDPR) protocols. Medesk allows medical practitioners to receive feedback regarding service quality and gain insights into marketing, finance and sales operations. Additionally, teams can create customizable referral letters, prescriptions and consent forms. Medesk offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as Google Calendar, PayU, Stripe, Xero and more. Pricing is based on monthly and annual subscriptions and support is extended via phone and email.
Medesk Software - Medesk patient profile
Medesk Software - Medesk appointment confirmations
Medesk Software - Medesk schedule
Medesk Software - Medesk customizable branding
Medesk Software - Medesk patient profile - thumbnail
Medesk Software - Medesk appointment confirmations - thumbnail
Medesk Software - Medesk schedule - thumbnail
Medesk Software - Medesk customizable branding - thumbnail

Medesk pricing

Medesk does not have a free version but does offer a free trial. Medesk paid version starts at £19.00/month.

Starting Price:
£19.00/month
Pricing Details:
Unlimited users. Price per appointment and additional module.
Free Version:
No
Free trial:
Yes

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Medesk Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.4
Customer Support
4.8
5 reviews of 57 View all reviews
Dessislava T.
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 25/09/2019

Unprofessional company

Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk
I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given
Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months

Pros

I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request
After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system
I did not like this Company but had to rate one star in order to do the review

Cons

I was not given a chance to use the soft where

Response from Medesk

We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.

Replied 3/10/2019
Robert L.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2020

Excellent product

Pros

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

Cons

They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.

Alternatives Considered

Heydoc
Thomas V.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/08/2021

Review Medesk

Generally excellent - we have high clinical and medical standards and includes keeping good safe records

Pros

Web based
Can sore documents and photos
Can have an organised template upon which notes can be written
Good templates
Excellent for contaxting GP practices to update them on our activities and request input

Cons

1/ Medical Hx is not on one page that can be scrolled down
2/ Meds can be stored on a medications list page
3/ Problems and or diagnosis list page
4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

Evelina P.
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/06/2021

My own experience

On first days it scared me, but after 1 week working, my life get easier. Simple to use, quickly can find information, software is user friendly. Overall - very good experience.

Pros

Quickly to learn, easy to use. For our small company this is the best solution for now.

Cons

We had some troubles with additing contract, we need to have it on profile once, but still I have this issue.
Also it was a little bit difficult with invoices, but after support, now is quick :)
We need more report, a little bit difficult to create for simple user as me.

Rachel O.
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/06/2021

Great software for practice management

it has been great for our operations and the reporting is much more accurate than our previous processes.

Pros

Very user-friendly. Has streamlined the way our organisation operates and processes are now much quicker

Cons

Only a few minor details such as a quicker way to book in several appointments at once and receiving email alerts for tasks

Response from Medesk

Thank you very much for sharing your experience! It really motivates and pushes us to create new features, and we hope to add the multiple/bulk appointment booking option in the near future.

Replied 18/06/2021

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