--- description: Review of Kennel Connection Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kennel Connection | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Kennel Software](/directory/4638/kennel/software) > [Kennel Connection](/software/110343/kennel-connection) # Kennel Connection Canonical: https://www.softwareadvice.co.nz/software/110343/kennel-connection Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/110343/kennel-connection?page=2) > Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment scheduling and more. Professionals can use the dashboard to track the check-in/out timings of pets, view upcoming bookings on a calendar and visualize statistical data in the form of graphs or charts. Save time with features like 2-Way SMS, Text-To-Pay, Automated Reminders, Client Portal with Advanced Online Reservations System, and Integrated Payments Using Kennel Connection, pet groomers can schedule appointments for multiple pets with the same owner, track their medication, feeding or exercise schedules and store clients' information in the database. Managers can configure access permissions for employees, select preferred payment methods and generate commission reports. Other features include reminders, discount management, a self-service portal, online booking, inventory management and barcoding. Kennel Connection can be operated on-premise or hosted in the cloud. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures. > > Verdict: Rated **4.4/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 79 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Connection - **Location**: Nazareth, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: It is also available at $89/mo and $109/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Management - Credit Card Processing ## Integrations (2 total) - QuickBooks Desktop - Swell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software) ## Related Categories - [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software) - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) ## Alternatives 1. [Pet Manager](https://www.softwareadvice.co.nz/software/111252/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.softwareadvice.co.nz/software/262499/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://www.softwareadvice.co.nz/software/111597/paw-partner) — 4.9/5 (59 reviews) 4. [Gingr](https://www.softwareadvice.co.nz/software/223150/gingr) — 4.5/5 (214 reviews) 5. [RunLoyal](https://www.softwareadvice.co.nz/software/188860/runloyal) — 4.8/5 (27 reviews) ## Reviews ### "Software Connection" — 5.0/5 > **Christina** | *25 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: For over two decades, Software Connection has been a steadfast companion in the realm of digital solutions, and my experience with them has been nothing short of exceptional. As a long-time user spanning more than 22 years, I've witnessed their unwavering commitment to customer satisfaction and continuous improvement firsthand. > > **Cons**: Over the years, I've witnessed a steady stream of updates and enhancements, each aimed at enhancing functionality and addressing user feedback. This commitment to innovation ensures that their software remains relevant and competitive. However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page. I also don't like that you do not have the ability to enlarge specific screens or edit most reports. > > Whether I've encountered a technical issue or sought guidance on optimizing their software for my needs, their support team has always been readily accessible. Beyond their commitment to individual users, Software Connection fosters a sense of community among their clientele. Through user forums and webinars, they provide opportunities for users to connect, share insights, and learn from one another. This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem. In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service. Software Connection stands out as a beacon of reliability and quality in the software indust ----- ### "Kennel Connection Review" — 5.0/5 > **Jessica** | *18 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Kennel Connection has an extensive variety of reports that meet our business needs including various pet reports and financial reports. The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive. > > **Cons**: That the version updates were a little complicated ----- ### "over priced poor service too many glitches no user friendly below 1 star" — 1.0/5 > **Ginger** | *2 June 2017* | Recommendation rating: 0.0/10 > > **Pros**: The best service I received from this company was when I purchase it. After that I had to make a months in advance appointment to be taught the system. As a groomer who takes appointments by the week I do not know my schedule that far in advance and they want to do business with you in the middle of the work day. run far away and to make things worse I paid too much money thinking I got a complete system. Because I was not trained I use barely any of it plus to make things worse ti has glitches that has errors that just shut the whole thing off. I was promised a lot and did not get it after paying a ridiculous price and to get more I had to pay another more money as a groomer it is not like I have that much money to waste on a company with such poor customer service > > **Cons**: over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection . > > it is an electronic client card I could have used a free program to do the same ----- ### "The best boarding and grooming software available\!" — 5.0/5 > **Scott** | *24 January 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use and very reliable. They are constantly adding new features to enhance the product. They listen to customer suggestions and are behind you 100%. They respond quickly and professionally. > > **Cons**: The online version does not offer all the functionality of the desktop version. I believe they will be adding more soon. > > We have increased revenue and decreased time performing daily tasks. ----- ### "One of the best changes we have engaged in this year" — 5.0/5 > **Suzan** | *19 August 2022* | Farming | Recommendation rating: 10.0/10 > > **Pros**: I am very happy with the ability of the client to request their reservation - choose their services, upload their vaccinations. They can now log in and confirm their appointments - saving me from phone calls. > > **Cons**: so far I have not found one thing that I dislike or like least - we are pumped about it all\! > > I have been using KC for 22 years and always been impressed with any contact made with customer service\! Which has honestly been very little\! The program does much more that we have even taken the time to learn - but we are excited to use Access Live and not even having launched it yet to the public I have saved time today\!\! I am confident that this is a game changer - will save me money and time \! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/110343/kennel-connection?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/110343/kennel-connection) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data