--- description: Review of Kommunicate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kommunicate | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software for Startups](/directory/3235/startup/software) > [Kommunicate](/software/110163/kommunicate) # Kommunicate Canonical: https://www.softwareadvice.co.nz/software/110163/kommunicate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/110163/kommunicate?page=2) > Kommunicate is an AI-first customer service automation platform that helps support teams automate ticket resolution using AI agents, live chat, a shared inbox, and omnichannel customer engagement. Kommunicate AI agents can be trained on your company's knowledge sources, including website content, documents, and knowledge base articles. Powered by the latest AI models from OpenAI, Anthropic, and Google Gemini, they deliver accurate, contextual, and personalized customer support. Deploy AI agents across chat, email, voice, and popular messaging channels such as WhatsApp, Instagram, Telegram, Viber, LINE, and more. Manage all customer conversations from a unified inbox while ensuring a seamless experience across channels. Kommunicate integrates with leading customer support platforms, including Zendesk, Freshdesk, Zoho Desk, and others, allowing AI agents and human agents to work together within your existing support workflows. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kommunicate - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below: Lite: $100/mo; $1000 /yr Advanced: $200 /mo; $2000 /yr Enterprise: Please contact Kommunicate for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - AI/Machine Learning - API - Alerts/Escalation - Automated Responses - Automated Routing - Autoresponders - CRM - Canned Responses - Chat/Messaging - Chatbot - Code-free Development - Customer Communication - Customer Database - Customer Support - Customisable Branding - Dashboard - Document Storage - Email Management - File Sharing ## Integrations (21 total) - Agile CRM - Amazon Lex - BigCommerce - ChatGPT - GoDaddy Website Builder - Ionic - Joomla - Messenger - Moodle - Pipedrive - PrestaShop - Shopify - Squarespace - Telegram - Weebly ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) ## Related Categories - [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software) - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) - [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software) - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) ## Alternatives 1. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (404 reviews) 3. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (81 reviews) 5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (207 reviews) ## Reviews ### "Best chatbot service" — 5.0/5 > **Chidiebere** | *1 August 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Apart from the excellent features that comes packaged with Kommunicate, What i liked most was it's proper documentation making things very clear for people to understand and implement. The customer service was always there through the chatbot on their website and speedy support was provided throughout my learning and implementing it > > **Cons**: If more features are given to users for free it would be good, but then it's business > > Great ----- ### "Exactly what we were looking for\!" — 4.0/5 > **Jeff** | *16 April 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The ease of integration with Dialog Flow was great. Customer Support was excellent as well. > > **Cons**: It wasn't clear that a bot would count as a user of the software. This increased our cost. It wasn't much but it was a surprise. > > I have been quite impressed with the software. The ability to just drop a few lines of JS in and get a full chat window that has been integrated with our bot exceeded my expectations. I couldn't believe how fast I was able to set this up. ----- ### "Review after 6 months of use" — 3.0/5 > **SIa** | *6 July 2021* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: Quite a number of features that allows user to customise the user interface. > > **Cons**: More GUI will help to further reduce development time, instead of depending too much on customised script. > > So far so good. ----- ### "Don't worry about anything again.Just hit download and follow Kommunicate" — 5.0/5 > **Rexford** | *12 October 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The software is very easy to use.It makes life in chat bot creating very lovely.And the features and very amazing. You will really enjoy everything like me > > **Cons**: The trial period is very small.At least they should find a way where those without money can also enjoy the platform like me ----- ### "Easy to use" — 5.0/5 > **Tiago** | *1 February 2021* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Very small learning curve to use Great compatibility Great money to value > > **Cons**: Some interactions need surveillance to ensure they work properly ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/110163/kommunicate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/110163/kommunicate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data