--- description: Review of Sense Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sense | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Staffing Agency Software](/directory/4301/staffing-agency/software) > [Sense](/software/110145/sense) # Sense Canonical: https://www.softwareadvice.co.nz/software/110145/sense Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/110145/sense?page=2) > Sense is a hiring solution, which helps staffing agencies recruit, retain and redeploy candidates for small to large organizations by automating communication with applicants. It allows professionals to create custom hiring workflows and personalize the entire talent lifecycle from onboarding to redeployment. The solution enables recruiters to create and send welcome messages, reminders, surveys, or videos to candidates via text or email. Sense helps agencies monitor applicant engagement in real-time and discover issues regarding retention/redeployment through behavioral patterns. It provides two-way texting functionality for recruiters, which lets users connect with candidates, and prepare and schedule one-on-one text messages using custom templates, emojis, GIFs and images. Sense integrates with various third-party applicant tracking systems (ATS) such as Bullhorn, Adapt, JobDiva, eRecruit, PCRecruiter, and more. Support for the solution is provided via documentation and pricing is available on request. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sense - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Contact Sense for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Calendar Management - Candidate Management - Configurable Workflow - Contact Database - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Email Templates - For Staffing Agencies - Generative AI - Interview Management - Interview Scheduling - Job Posting ## Integrations (11 total) - ADP HR Assist - Bayard Bradford - BrightMove - Bullhorn ATS & CRM - Greenhouse - Oracle Taleo Cloud - TargetRecruit - UKG Pro - Workday Talent Management - iCIMS Hire - symplr engage ## Support Options - Chat ## Category - [Staffing Agency Software](https://www.softwareadvice.co.nz/directory/4301/staffing-agency/software) ## Related Categories - [Staffing Agency Software](https://www.softwareadvice.co.nz/directory/4301/staffing-agency/software) - [Staffing Services Software](https://www.softwareadvice.co.nz/directory/4034/staffing-services/software) - [HR Software for Nonprofits](https://www.softwareadvice.co.nz/directory/367/nonprofit/software) - [Online HR Software](https://www.softwareadvice.co.nz/directory/369/web-based-hr-software/software) - [Talent Management Software](https://www.softwareadvice.co.nz/directory/371/talent-management-software/software) ## Alternatives 1. [100Hires](https://www.softwareadvice.co.nz/software/111306/100hires) — 4.9/5 (1120 reviews) 2. [CEIPAL ATS](https://www.softwareadvice.co.nz/software/128044/ceipal-ats) — 4.6/5 (1261 reviews) 3. [JobDiva](https://www.softwareadvice.co.nz/software/3325/jobdiva) — 4.5/5 (1184 reviews) 4. [ZipRecruiter](https://www.softwareadvice.co.nz/software/19531/ziprecruiter) — 4.2/5 (10926 reviews) 5. [Zoho Recruit](https://www.softwareadvice.co.nz/software/408185/zoho-recruit) — 4.5/5 (1214 reviews) ## Reviews ### "A great application for talent engagement\!" — 5.0/5 > **Evan** | *18 December 2018* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I have worked with Sense for over a year now and there are many pros about this product overall. Before getting into the nitty-gritty of how the tool works, I want to praise the development and support of this product. My company has many ideas of how we want Sense to work, how to improve it, and how to have it match our ideas. The whole Sense team has been stellar to say the least. I personally appreciate how quickly they turn things around, give us realistic timelines, and keep us in the loop with any changes coming down the pipe. That being said here is what I like the most; - The ease of use – this is a very intuitive application - It is easy to create good content for our contractors and establish communication plans. - I said the same thing above, but the customer service (specifically Cameron Rau) is stellar. - There is a quick turnaround time for any updates, changes, and questions I have - This has helped us immensely with ensuring our customer / contractors have up to date communication, answer FAQs, and directions for where to go with questions. - This has improved our communication best practices, both internally and externally. > > **Cons**: Obviously nothing is perfect and there is always room for improvement. While the ease of use is a really big pro for me, I do personally feel options can be a bit limited. Sense works great for all the instances where a cookie cutter type of communication package works (which is about 90% of our consultants). However, not every person falls into the standard consultant, and I need to have completely separate communications, that are tracked separately and counted separately from the rest of our consultants. So comparing performance between these groups is rather difficult and time consuming. I do know this was a big block of text, but I do want to reiterate that this isn’t a huge or glaring issue, just something to deal with. > > Through Sense we have two solid far-reaching goals that this program is helping. The first is to improve the overall process for our consultants. Essentially working to make sure our consultants have constant communication, know the status of their assignments, and make sure we look out for them after the contract. The second goal is to increase the amount of people that want to come back with us. Both of these goals have been helped by this tool. Making sure we establish best practices through automated messages both to our internal team and to our consultants has helped identify potential satisfaction issues, and keep them involved beyond just the assignment. ----- ### "Effective tool, always improving, amazing support" — 5.0/5 > **Christy** | *4 September 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I truly enjoy the ability to build out journeys and find all the ways we can reach out customers. We've really enhanced our candidate relationship management with Sense and look forward to building out so many more journeys for all segments of our audiences. > > **Cons**: The ONLY con was the software was rather limited in the beginning but was perfect for what we initially wanted to accomplish, which was check-in and NPS emails. However, we've wanted to move our more robust email marketing efforts to Sense. It has been accomplished but was a bit of a challenge. With all of that said, Sense continues to enhance and will be able to accommodate more communications needs. ----- ### "Choose another automation product\!" — 1.0/5 > **Verified Reviewer** | *23 June 2023* | Staffing & Recruiting | Recommendation rating: 0.0/10 > > **Pros**: I liked the amount of customization that was available, however it's because of all the customization that the tool ultimately becomes unusable. > > **Cons**: It's too difficult for 90% of our company to use. Sense has to do most of the work, but about a year ago they changed out their customer service team to folks who are junior and no knowledgeable which makes creating any new content very challenging unless you have an expert developer on your team. > > We initially had some good experience with Sense, but the last 1-2 years it's continued to go downhill. I think there is definitely a need for an automation tool in this industry but Sense is not it. Their user interface has declined with recent upgrades and their support team are not knowledgeable. The product is too difficult to use. ----- ### "Amazing software\!" — 5.0/5 > **Paige** | *4 September 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use. It's just like texting from your actual phone only it's better because it's on my computer screen that I'm required to be on at work. It allowed for a whole new realm of communication with candidates that we didn't have before. > > **Cons**: I don't really not like anything about sense. I think the only thing that can be improved upon would be the app, but I've been told that there are some exciting updates to come in the future so I'm looking forward to that. > > It's been amazing, we are able to get in touch with our candidates in a way that we weren't able too before. People are busy so it's nice that they have the option to send us a quick text when they need too instead of having to call. ----- ### "Ideal way to keep in touch with your current and future consultants\!" — 5.0/5 > **Noel** | *22 October 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that it takes the guess work and manual processes away from my recruiting/sales staff. I don't have to have our staff is keeping in touch with our consultants out in the field for minor items like timesheets or even more important items like contracts that are winding down or being extended. Sense had been very helpful in ensuring things that were previously "ad hoc" and sometimes missed...are now taken care of. We have only been using the software so far for current consultants but are looking forward to expanding our use of the platform to candidate engagement as well. > > **Cons**: I would not say that there are any negatives at this point. The setup is pretty daunting...but that is because Sense covers so many interactions. I think if you spend the time to understand the various "journeys" on the front-end though, you will get the full ROI of the investment. > > Very good. The sales/support team has always been responsive and the product works well. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/110145/sense?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/110145/sense) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data