About Hubstaff
Hubstaff pricing
Hubstaff has a free version and offers a free trial.
Alternatives to Hubstaff
Hubstaff Reviews
Feature rating
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The best Employee Monitoring Software in Market for Remote Employees
It was a great experience, the software is scalable and affordable. It only adds cost upon usage which is critical.
Pros
As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.
Cons
Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
My everyday helper!
I don't know how can I manage even one person without Hubstaff. It is a must!
Pros
– Easy to use;– Easy to integrate;– Integration with Asana;– Different types of reports.
Cons
Sometimes integration from Asana has bugs.
Alternatives Considered
Toggl TrackReasons for Choosing Hubstaff
Toggl has an inconvenient UI.Switched From
Toggl TrackReasons for Switching to Hubstaff
Toggl has an inconvenient UI.Hubstaff has a fair price for the good quality of the product.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Constantly Rated As Poor Productivity Even When Working Hard
My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.
Pros
I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.
Cons
However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.
Response from Hubstaff
Hey Diane,
Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at [email protected].
Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
1 year review
Very positive experience overall, we have had some glitches but nothing I would cancel over.
Pros
Integrations with payment systems , Paypal and Wise
Cons
It was confusing to get setup when we first started
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Productivity booster
It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.
Pros
easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools
Cons
some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.
Response from Hubstaff
Hi Dejan,
Thanks for your feedback!
We absolutely agree that it is important to have a conversation with your team in regards to the software and its capabilities to ensure they are on the same page and do not feel that it invades their privacy.
We understand that this type of conversation can be difficult and time consuming so we put a guide together to help with the transition https://support.hubstaff.com/transition-your-business-to-hubstaff/
If you have any questions feel free to reach out to our support team and we will be happy to help.
Thanks again!
Sarah