---
description: Review of CollaborateMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CollaborateMD | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# CollaborateMD

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> Looking to simplify billing, increase efficiency, and maximize revenue? &#10;&#10;CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices, labs, and billing services with the tools and control necessary to run their business efficiently — with unlimited users at no extra cost.&#10;&#10;CollaborateMD uses AI to remove friction from your revenue cycle. AI-powered universal data import brings patient, claim, and billing data in from virtually any source or format, while intelligent claim validation catches errors before submission to reduce denials and speed up reimbursement. Real-time A/R visibility and revenue cycle dashboards give practices and billing companies a clear, up-to-date view of financial performance, so nothing falls through the cracks.&#10;&#10;Other key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution, with ERA automation and automated denial workflows keeping payment posting and follow-up moving without manual work.&#10;&#10;CollaborateMD also supports modern, flexible patient payments alongside traditional card processing, making it easier for patients to pay and for practices to get paid faster. Purpose-built workflows for medical billing companies and labs/LIS integrations round out CollaborateMD's fit for organizations beyond the single practice.
> 
> Verdict: Rated **4.1/5** by 113 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 113 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: CollaborateMD
- **Location**: Orlando, US
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Web-Based Solutions for Practice Management \&amp; Medical Billing Starting at $299\*.&#10;\*Monthly pricing per rendering/attending provider.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Claims Management
- Claims Scrubbing
- Code & Charge Entry
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customisable Dashboard
- Customisable Reports
- Customisable Templates
- Document Management
- Document Storage
- Dunning Management

## Integrations (12 total)

- Alleva
- Amazing Charts
- Elation
- Hello Health
- Kipu
- Medical Mime
- Practice Fusion
- Praxis EMR
- PrognoCIS
- Ritten
- Sevocity
- WebPT

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software)

## Related Categories

- [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software)
- [Substance Abuse EMR Software](https://www.softwareadvice.co.nz/directory/180/substance-abuse-software/software)
- [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software)
- [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software)
- [Clinic Management Software](https://www.softwareadvice.co.nz/directory/3421/clinic-management/software)

## Alternatives

1. [ChiroTouch](https://www.softwareadvice.co.nz/software/1186/chirotouch) — 4.1/5 (1133 reviews)
2. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1380 reviews)
3. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews)
4. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (912 reviews)
5. [AdvancedMD EHR](https://www.softwareadvice.co.nz/software/1018/advancedmd-advancedemr) — 3.6/5 (466 reviews)

## Reviews

### "CollaborateMD is just excellent..\!\!" — 5.0/5

> **Vishal** | *31 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent.
> 
> **Cons**: Till now I am not able to find any glitch in this software. I just love this medical billing application.
> 
> My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.

-----

### "LONG TIME CLIENT" — 4.0/5

> **Traci** | *2 October 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: It has been pretty easy to use since I first started using it in 2011.  It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs.
> 
> **Cons**: I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company.  This has been an unfortunate change.  I really dislike the credit card processor that CMD has chosen to use in their payment portal.  They need to have more than one option for this feature.  Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD.  It would be nice to be able to email statements without having to use the payment portal.
> 
> I have been using this system since 2011.  It is pretty easy to use and set up for my clients.  The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it.

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### "STAY AWAY\!" — 1.0/5

> **Mikey** | *19 February 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing.
> 
> **Cons**: They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone.
> 
> Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again.

-----

### "Easy to navigate, Customizable Reports, 100% Recommend" — 4.0/5

> **Jazmine** | *2 October 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate.
> 
> **Cons**: Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports.
> 
> Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years.

-----

### "Amazing Practice Management Software" — 5.0/5

> **Sandy** | *7 October 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Payments are posted quickly and easily are deducted from the patient's account.  The program easily integrates with practice fusion and its bi-directional.
> 
> **Cons**: A bit of going back and forth within patient and claims section.   Wish it would be combined into one.
> 
> Customer support is excellent and it always there if you have any questions.  It also has a built-in schedule.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/1082/collaboratemd)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/collaboratemd-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1082/collaboratemd> |
| en-GB | <https://www.softwareadvice.co.uk/software/1082/collaboratemd> |
| en-IE | <https://www.softwareadvice.ie/software/1082/collaboratemd> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1082/collaboratemd> |

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