Celigo Integrator.io

Pros

Celigo comes in handy for the integration of multiple platforms like marketplaces and ERP systems. Cleo makes the data flow smooth between the systems and helps them be constantly updated about stock levels, prices and any information. It also shows clear errors when something goes wrong and even specifies what needs to be corrected - makes it relatively easy to use.

Cons

The support system of Celigo can be a little bit improved - sometimes we need someone to respond right away later during the day and this is not always the case.

Pros

Integrator.IO enables a small staff to connect, integrate, manage, and monitor a number of data sources and endpoints with ease. Integrations are relatively quick to implement and a wide variety of translation tools are available to make communication between systems efficient and seamless.

Cons

For advanced connectivity, this can create a bit of a learning curve for training internal resources on how to effectively use the software. We believe updates to the software are heading in the right direction and eventually it will be a lot easier for less-technical users to manage.

Pros

i liked that it has an integration with Netsuite.

Cons

The field mapping in Celigo is very difficult to use. I wasn't able to compare a date field and return a value based on logic. That is basic functionality that took me hours to find out i couldn't make work, even after asking for support.

Alternatives Considered

Reasons for Switching to Celigo Integrator.io

Pros

I like that it is quick to create custom integrations to any API. The Speed with which a partnership can be cemented functionally and optimally is key to adapting quickly to this rapid changes in our industry.

Cons

Connections always take time, and that isn't really their fault... lol

Alternatives Considered

Switched From

Reasons for Switching to Celigo Integrator.io

Pros

Celigo covers most of our needs in the e-commerce market when it comes to data integration. While offering a slick UI for non experienced users many expert features are revealed when enabling the developer mode. This enables both our business and technical users to use Celigo in their daily business.

Cons

Many standard integrations are still focussed on the NA market. I hope there will be more DACH region specific API integrations such as Shopware, Payone or others.

Alternatives Considered

Reasons for Switching to Celigo Integrator.io

Pros

The setup is intuitive via linking the intended fields in the two SaaS chosen.

Cons

Problem solving sync errors can be challenging. The error codes are super general, and a lot of time one has to look at the originating records on both SaaS being linked and just mentally go through a list of fields to make sure they are still in unison. It can be super tedious and time consuming.

Alternatives Considered

Reasons for Switching to Celigo Integrator.io

Pros

Celigo has a really easy to use interface which makes learning and utilizing the tool easy for team members who understand relational data but are not programmers. Its cost effective compared to other tools. Although not the least expensive, it's certainly not the most. Less expensive options typically require so much more programming.

Cons

The thing that we like least about Celigo is that there are certain nuances with each client's instances of their applications so there's never quite a one size fits all. Celigo needs to make sure that expectations are set correctly.

Alternatives Considered

Switched From

Reasons for Switching to Celigo Integrator.io

Pros

Celigo has a great way of supporting their clients. They are able to assign an account manager and make it easier for me and my team to communicate any issues. Also, they are very responsive. We have renewed twice to date and will continue to for the foreseeable future.

Cons

The capability to turn off certain parts of bundled integrations. For instance- if I only wanted to connect my OL365 Calendar to NetSuite and have that sync, the integration requires additional syncing that I may not want nor need.

Alternatives Considered

Reasons for Switching to Celigo Integrator.io

Pros

Structured and super easy to understand. It also has a good video tutorials our in the cloud. Also the learning portal and enforcing to get the certificates is really great for us as resellers.

Cons

Just the cost could be a bit pain in the beginning before the project go live and in operation. Also customer services is a key to spread this product out to everyone

Alternatives Considered

Reasons for Choosing Celigo Integrator.io

Reasons for Switching to Celigo Integrator.io

Pros

Colugo is a great tools to build and shop integrations. Effortlessly helps with data connectivity

Cons

More resources and tutorials for best practices

Pros

Works well for standard out of the box flows

Cons

Any custom flows are extremely difficult to configure

Pros

-Easy to use
-Can preview all your transformations and scripts in real time
-Pre built apps for quick implementation
-Custom options for more complex implementations

Cons

-EDI capabilities aren't where they need to be. It's great for taking files in, but difficult to send EDI files back out.

Pros

The Celigo connector enables automatic bidirectional transfer of data between SFDC and NetSuite. The Celigo connector sends the information from SFDC closed/won sales opportunities to NetSuite for automatic sales order creation eliminating manual data entry and errors. NetSuite sales order information can be push back to the related sales opportunity in SFDC providing valuable order/billing status information to our sales team. Celigo includes an integration mapping tool called integrator.io that allows us to make changes in the mapping between SFDC and NetSuite as required. The Celigo connection has been very reliable. Celigo support is generally very good when we need help.

Cons

Sales opp info can fail to export if required information is missing. The Celigo error messages could be more descriptive to assist with tracking down the problem.

Pros

Have had several instances over the past 6 years and have found it to be very reliable and extremely customizable to fit almost every need that has evolved over those years. We continue to add Shopify stores and continue to come back due to their reliability and excellent customer service. We've also experienced nominal down time with the solution. We've found it to be extremely reliable and any server upgrades they do are well communicated and scheduled in low traffic hours.

You throw problems at them and they will throw back easy to implement solutions.

Cons

No issues I can think of. Most issues I run into are not because of the integrator as much as the limitations of the end point softwares or process errors that need addressing. Again the Celigo Integrator solution is very flexible.

Pros

What first attracted us to the software was the endorsement of our ERP, but they suggested several different brands. As we started to look closer at the various offerings it became apperent that Celigo had given a lot of thought to who the users of the product were, and what they wanted / needed.

We needed a guided approach to begin with, and their pre-built integrations with guided installation was the right solution. Now we are on our 5th Amazon Integration, and our Second Magento Integration, and with our most recent licensing, it was no longer required to have assistance to complete the mappings and describe the required elements in order to get the connection working.

I am not a tech guy, but rather a business guy that has learned a little tech stuff along the way, and I can see that there is a ton of available tools that I am not even scratching the surface of, yet we are perfectly happy with the flow of data and orders that is taking place.

Cons

There are very few items that I am not happy with the software, a few times there have been fields that I would have like to have mapped to in our ERP but they are custom Fields that we created in the ERP and it was discovered that those fields were not discover-able. I don't know if that is our ERP issue or Celigo, but that is the only thing that comes to mind.

Pros

* Quality and quantity of connectors! Easy integration with NetSuite and various other software used.
* Real-time integration
* Reliability

Cons

There could be more support documentation for help on troubleshooting a flow.

Alternatives Considered

Switched From

Reasons for Switching to Celigo Integrator.io

Pros

I think where this product shines is that you have tons of pre-built connectors as well as pre-built templates that can get you off the ground very quickly. However, unlike some other platforms that we've worked with celigo also allows for flexibility to pretty much customize to whatever you can imagine. This ads great value for smaller companies as they grow and change and want to adapt their integrations.

Cons

When you get into more advanced integrations some of the debugging visibility is limited or it can be hard to see the underlying data. This is being improved upon and I am aware that there is a future release addressing these issues so I am excited to see those come out.

Pros

When an order gets "stuck" i.e. doesn't process to our CRM/NetSuite then I can go into the code and update the information needed to reprocess the order. Then, most of the time I can get the order to flow into NetSuite. After using the software for a couple of years, when a new project arises and we need to use Celigo then it doesn't become that difficult for a new integration since I'm familiar with everything.

Cons

I'd like to learn more about doing my own integrations. I have taken a training class from what I'm remembering but it's been awhile. Would like a refresher.

Pros

I very much like the transparency of the platform. You can see how the flow of data from A to B is built up. This helps to showcase to our customers/prospects that they can get someone in their own IT team to do it themselves. So they are not stuck with us (ZangaBee, implementation consultants) for ever. No vendor lock-in, no black box solution; that's what my customers like.

The fact that the platform has grown beyond NetSuite integrations and is becoming broader and broader confirms to me that Celigo is here to stay.

Cons

Well, can't think of any to be honest. I think they still need to grow in the EDI space but the focus seems to be there to achieve that goal.

Pros

For the most part, it's easy to navigate and see what errors come up. I also love that it has Celigo University, which is a fantastic tutorial course for learning how to use this product. It's also very easy to submit a ticket and contact support when needed.

Cons

It is sometimes difficult to understand what is causing an error in the flows. I've occasionally had to contact support to confirm what the issue is, but they are usually quick to respond.

Pros

There are thousands of templates to get you started on many business processes, but if you don't fit any of the "molds" you can create custom solutions for almost any integration need.

Cons

Because it is low code you get less flexibility than you would with a from-scratch integration. These limitations are changing as Celigo has recently invested heavily in their solution continues to innovate.

Pros

What I like most about this software is that it bridges the communication gap between our Netsuite platform and 3rd party vendors such as Shopify and Amazon. This allows my team to save time as they do not have to be the bridge in the communication and enter the orders received from Shopify or Amazon manually into Netsuite

Cons

There is not much that I don't like about the software, although there are a few limitations in the connector when it comes to running promotions on Shopify and getting those promotions and settings to transfer all teh way to Netsuite. I believe that is my only gripe.

Pros

Reliable integration between our multiple sales channels and Netsuite.

Cons

when something does NOT make it through the integrator it can be hard to pinpoint the reason why and create the appropriate solution

Pros

That the integration is modular so we can reuse and fix this integration ourselves without having to do much coding.

Cons

It took a long time to get the integration up and running.
There was a learning curve with this software and it was not always clear what was going wrong.

Pros

The implementation team for Celigo is outstanding. Very knowledgeable and friendly to work with. There has been issues moving forward but the support staff is always there to help resolve. Daily activities are easy to manage and overall a great solution for our business needs

Cons

Seems like when one issue is resolved, another one pops up. Always receiving errors so you need to monitor it 24/7.