--- description: Review of RTG Bills Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RTG Bills | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Legal Billing Software](/directory/980/billing/software) > [RTG Bills](/software/107949/rtg-bills) # RTG Bills Canonical: https://www.softwareadvice.co.nz/software/107949/rtg-bills Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/107949/rtg-bills?page=2) > RTG Bills is a legal billing and time tracking solution that helps law firms streamline operations related to trust accounting, split billing, contingent fees and late charges. The built-in digital stopwatch lets attorneys capture total time spent with clients to generate bills accordingly. RTG Bills enables users to create new fee transactions with details, such as date, activity description, matter information, and fee type. Administrators can use the customizable bill formats to create client reminder letters, cover pages and letterheads with firm name, address and phone number. Additionally, it enables lawyers to configure multiple hourly rates, such as standard, special or discounted rates. RTG Bills allows users to set up minimum fee and expense thresholds to automatically trigger client billing. It is available on a perpetual license and support is extended via FAQs, documentation and email. > > Verdict: Rated **4.7/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 80 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RTG Data Systems - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$15.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Cost per month: 1 user: $15.95 2 users: $22.95 3 users: $27.95 4 users: $31.95 5 users: $35.95 6 users: $39.95 More than 6 users: add $3 for each additional user Paid annually: equal to 11 times the monthly cost (e.g., $175.45 for one user) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, New Zealand, Puerto Rico, US Virgin Islands, United Kingdom, United States ## Features - Accounting - Activity Tracking - Automatic Billing - Billing & Invoicing - Customisable Reports - Expense Tracking - For Legal Professionals - Reminders - SSL Security - Task Management - Time Tracking ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Legal Billing Software](https://www.softwareadvice.co.nz/directory/980/billing/software) ## Alternatives 1. [LEAP](https://www.softwareadvice.co.nz/software/20175/leap) — 4.3/5 (541 reviews) 2. [Clio](https://www.softwareadvice.co.nz/software/449970/Clio) — 4.7/5 (1726 reviews) 3. [8am MyCase](https://www.softwareadvice.co.nz/software/3719/mycase) — 4.6/5 (790 reviews) 4. [Sage Timeslips](https://www.softwareadvice.co.nz/software/221002/sage-timeslips-ca) — 3.9/5 (260 reviews) 5. [Smokeball](https://www.softwareadvice.co.nz/software/157579/smokeball) — 4.8/5 (358 reviews) ## Reviews ### "Great for the Low Price" — 4.0/5 > **Lynn** | *21 May 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The price was extremely low compared to other legal billing options, so much so that it seemed to good to be true. It doesn't have all the bells and whistles of some of the larger billing software products, but it certainly suffices to get my time in, get my bills out, record retainers and payments, and keep track of everything with many different reports available. > > **Cons**: I think it is a little less user-friendly than other products that I have used, but once you get used to it, it runs smoothly. Having said that, I think that it is easier than some products because it does not overwhelm you with functionality - it serves it's primary purpose of billing clients and keep track of time, retainers, receivables and collections. > > I have been very happy with RTG Bills. As I mentioned, I thought it was too good to be true to get billing software for that price (I think I made a one-time payment of $95). Previously I was paying about $23 per month and accomplishing the same tasks. There have been upgrades to the program without further cost so far, so the company is not trying to make more money off you with changes and upgrades. All has run smoothly with no "down time", and I have used customer support and they were very helpful. ----- ### "Great software. An even better value. A very satisfied customer." — 5.0/5 > **Steve** | *10 September 2019* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Extraordinarily flexible. Allows for the creation of a highly-personalized invoicing process. Responses to requests for support are provided without charge and usually within a matter of a few minutes (or, at most, within a few hours), with ongoing, interactive follow-ups. For my solo employment law practice, this software ticks all of the boxes. I have been using RTG Bills for seven years, and I have never experienced a single moment of disappointment by it or by the vendor. > > **Cons**: Initial set up for everyday usage is easy, and the typical solo attorney should have no problems quickly getting standard invoices out the door. Less conventional and non-standard billing arrangements which may involve a combination of hourly billing, contingency fees, benchmark or progress fees, and success fees require more persistence to properly set up. But free technical support has always been available to provide clear and patient guidance. I have no complaints. > > As a solo lawyer, I am able to create invoices using the desktop program (locally or via a remote desktop connection), and to enter time online using a mobile device or laptop PC. The purchase price for this software is great for solos who are attuned to maintaining low overhead, and who are keen to control all aspects of the invoicing process -- but the key feature, hands down, has been the unwavering technical support provided by the vendor. ----- ### "Lacking in customer support," — 3.0/5 > **Margaret** | *29 August 2019* | Law Practice | Recommendation rating: 6.0/10 > > **Pros**: Easy to use but if you encounter a problem it is almost impossible to get an answer. You must email customer service and it’s hard to understand or tackle a problem via email. > > **Cons**: No way to address any glitches or problems, very little customer support cannot call via telephone ----- ### "Simple and Intuitive Legal Billing Software" — 5.0/5 > **Lenore** | *29 August 2019* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: This was very easy to learn, thanks to a very clear tutorial, and is very easy to use. Before I used RTG Bills I used TimeSlips, which I found complicated and easy to screw up. The steps to follow to do anything are largely intuitive, although taking the tutorial in the beginning probably helped with that. Additionally, the lifetime free support has been inordinately helpful. While I have only used it perhaps three times in the 6+ years I have been using the software, I have always received a response within hours of sending the email, and the advice in the response has always solved my issue > > **Cons**: There is not much to dislike about the software. I suppose that it is less flexible than some in designing one's bill, but I honestly don't care -- the bills look professional and are easy to read, which is what counts. I suppose there are things it will not do, but it does everything I need. > > After initial set-up, which was not difficult (following instructions in the tutorial), I have been able consistently to record time easily and accurately and to create bills almost effortlessly. I really don't even think about this application -- I just use it. ----- ### "Good Value for a Small Firm" — 4.0/5 > **Vicki** | *29 August 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: The program ported our data from TimeSlips easy enough and was easy to learn. The price is very reasonable for the program and it's very inexpensive to add users. > > **Cons**: Our firm's biggest complaint is that users are not able to create clients in the program, which creates additional work for the admin. The user must email the admin to create a new account. If the admin is not available, then the attorney may forget to enter time once the client is created. Seems like unnecessary work and I hope they fix this. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/107949/rtg-bills?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/107949/rtg-bills) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data