Dynamics 365

Pros

Dynamics 365 help me connect with my customer and maintain a healthy relationship with them . Many customers come across form the Dynamics 365 in my small business.

Cons

It provides the least area of connection, as a user I would like to say although it is good but needs some corrections like exploring more with customers.

Pros

What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across departments straightforward. Dynamics 365 also provides a wide range of modules that cover almost every aspect of business operations—from CRM and sales to supply chain and finance—allowing teams to work within a single platform. Its flexibility and customization options make it adaptable to various industries and specific business needs.

Cons

One challenge with Dynamics 365 is its steep learning curve. Some users may find the interface complex, especially when first setting up custom modules or workflows. Additionally, the licensing model can be costly, particularly for smaller businesses, as costs can accumulate quickly with additional features or modules.

Alternatives Considered

Reasons for Switching to Dynamics 365

Pros

My review is for Microsoft products, in general - not specifically "Dynamic 365". I am not very tech-savvy, so when I first started developing my Business Plan, I utilized the Operating System already installed on my laptop, which was Microsoft. As I was/am working alone, I discovered that my lack of tech-knowledge/skills had caused my personal laptop to crash/inadvertently downloaded malware. After the 3rd time that a patient/helpful friend "rescued" my laptop, he informed me he would be installing Linux as my Ops. This was/will continue to be a learning process, but the fact Linux keeps my files/system secure has made a believer out of me. I now advocate for Linux/Firefox/Mozilla/Google - they work well together, and they are operated primarily as non-profits (except Google, obviously). More importantly, NONE of their "updates" have EVER caused my laptop to "crash" or download corrupted malware files.

Cons

In order to make developing my business website easier on myself, I recently purchased a second laptop w/Microsoft as the Ops. However, I soon realized that Microsoft's "auto-updates" were continuously converting/moving my Google files onto Edge/Onedrive/Microsoft apps. I wasted hours of time "undoing" their "updates", and finally I took the device to my locally-owned computer repair shop. After explaining my frustrations, they immediately understood what I was referring to, and installed "Microsoft Stop" on my device - so far, so good...

Pros

Dynamics 365 has improved so much over the past 6 years I have been using it for NFP clients. The integrations with other products is getting better and the natural integrations with Microsoft products is fantastic. The whole Power Platform is really good now and Microsoft are constanting making things better and easier to use and configure. I love the low/no code as I am not a programmer but I have studied and learnt enough to be good at configuring Dynamics for my clients.

Cons

The licensing and the fact they stopped the not for profit grants for 5 free licenses. It is still reasonably priced, but for a NFP every cent counts.

Alternatives Considered

Reasons for Switching to Dynamics 365

Pros

Some improvements made in 2023 have made Dynamics much better than it was before for setting up screen views, arranging and filtering columns, and improved search options.

Cons

1) The cost of marketing is very high compared to other email marketing services
reporting can be complex, for example including fields from the associated account file is difficult or impossible when modifying the contact record search.

Pros

The globalness of the solution backed by Microsoft with many updates

Cons

The solution is light and not customizable enough

Pros

Built-In Analytics helps us to make more informed and data driven decisions

Cons

Its a little more expensive and compicated than other but still has lots of benefits over other software

Pros

Easy implementation and calculation on any crm

Cons

slow memory capturing as software updates

Pros

its intergration with microsoft products. Office 365 and power BI all products are avialable.

Cons

it can be complex to navigate for new users.

Pros

I enjoy the man service that came with the subscription

Cons

I didn’t have any complaints the subscription is great

Pros

Flexibility - It does take some custom coding, but it is a based product that you can tailor to meet all of your ERP related needs

Cons

The server based technology has bandwidth issues constantly (make sure you scale your system properly).

Expect your IT staff to grow significantly if you are coming from an AS400 based environment.

Requires isolation of support work (in an AS400 environment you can have generalist who do everything -- that will change drastically in this environment.

Pros

Integration of functions into Windows & Office are a +...many API's are now capable of integrating w/ online platforms from freight, logistics, & expenses to Shopify, Magento, & AMZN.

Cons

Cost of maintenance is high for smaller businesses seeking upgrades from QB or Sage. Support from MS is minimal & requires VAR to ensure proper uptime.

Alternatives Considered

Reasons for Switching to Dynamics 365

Pros

You can manage processes quickly thanks to quick and easy access.

Cons

The interface needs to be developed to be more usable.

Pros

The future of this product is incredibly bright, and the cost of entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

I have used this software for over 7 years and have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps, the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.

From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor, namely Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and other competitors also do not have anything like Azure. Having all of your business applications under such an umbrella is incredibly powerful.

Using Dynamics 365 has completely transformed our billing and invoicing operations. For a small entrepreneur, managing finances is paramount, and this software has simplified everything. Its packages are designed in a way that allows customers to easily customize details like the logo without losing their personal touch, ensuring uniformity throughout the organization, including on documents such as letterheads.

Generating invoices electronically or manually, and tracking what has been paid against what is owed, has never been easier since this system handles everything. For instance, it has been crucial because we used to spend too much time going through many paper records trying to find out who owes what. Now, everything happens with just a click.

Microsoft Dynamics 365 is an extraordinary tool to use. I recommend it to all prospective users. It has great and brilliant features, is efficient, and its capabilities are impressive. This software has given us numerous new capabilities, such as:

- Upgrading dynamic processes
- Improving business process results
- Driving innovation
- Enhancing business process agility
- Improving customer relations/service
- Driving revenue growth
- Cost management
- Improving supplier or partner relationships
- Creating internal/operational efficiencies
- Reducing time to market

Microsoft Dynamics 365 is an incredible tool for scheduling and creating effective workflows. It allows us to manage our staff professionally. The reliability of Microsoft Dynamics 365 is something I greatly appreciate. It has been easy to use and customize.

Cons

I have had less than ideal interactions with support. Mostly they are positive, but often they do not know enough about the product and ask for information I already provided in detail upon initial case submission. That being said, this product is innovating and improving so much that it is unrealistic to expect all support staff to be 100% on top of their game. They should be, but realistically, you will encounter intermediaries before reaching someone who can actually help. This isn't really a Dynamics issue, but you will need to rely on support if you go with an online installation.

Understanding all the finer points of this software is tough—it gets difficult soon after you start using it. The financial tools bundled with Dynamics 365 are crucial for management, even if we don’t fully understand them yet. However, it’s still a tough nut to crack, and setting up the software takes a lot of precious time.

Despite this, I am impressed by Microsoft Dynamics 365. It is a brilliant program with impressive reliability. It makes field management of our staff smooth and effective, and managing customer relationships is simple. Microsoft Dynamics 365 is a quality software to use, with quality features. We won't change a thing, and the promptness of the vendor's responses makes things even better.

Pros

Dynamics 365 serves as an invaluable educational tool by providing students with hands-on experience, fostering collaboration, promoting critical thinking, and preparing them for the demands of the modern workplace.

Cons

Dynamics 365 can be overwhelming for students who are new to the platform or lack prior experience with enterprise software. Its extensive features and customization options may require additional time and effort for students to fully grasp and utilize effectively. Therefore, there might be a learning curve associated with getting comfortable with the platform.

Pros

1.The seamless collaboration which enables real-time collaboration on documents, spread sheets and presentation.
2. Cloud based flexibility helping me access my files from anywhere with an internet connection.
3.Flexible subscription plans

Cons

1. Users may require a great deal of training to fully utilize all features and functionalities of Microsoft 365.

Pros

Dynamics 365 offers comprehensive functionality, integrating CRM and ERP capabilities seamlessly. Its scalability allows businesses to start with what they need and expand as they grow. The platform's flexibility and customization options enable tailored solutions, while its integration with Microsoft tools enhances productivity and data management.

Cons

One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize. Additionally, the cost of implementation and maintenance can be high for small businesses. Some users may also find the user interface less intuitive compared to other CRM systems.

Pros

Dynamics 365 excels in its seamless integration of various business processes, offering unparalleled versatility and efficiency. Its user-friendly interface and comprehensive features empower organizations to streamline operations effortlessly. With robust analytics and customization options, it adapts to diverse business needs, enhancing productivity and driving growth. Dynamics 365 truly revolutionizes how businesses operate, making it a top choice for modern enterprises seeking success.

Cons

Dynamics 365 offers a powerful all-in-one solution, its complexity can be a hurdle. New users might find the feature-rich interface overwhelming, requiring significant training to unlock its full potential. This learning curve could slow down initial adoption and impact productivity.

Pros

1.Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration within organizations.
2.The cloud-based integration of Dynamics 365 allows for easy access from anywhere, promoting remote work flexibility.
3.The user-friendly interface and robust analytics capabilities enhance its reachability for the Professionals and organizations for the streamline operations and improve efficiency.

Cons

1.The complexity of implementation and customization, which can be challenging for organizations without ample IT support or expertise.
2.The cost of licensing and additional modules can be a concern for smaller businesses organizations.

Pros

As someone interested in digital marketing and productivity, you’ll appreciate how Dynamics 365 can enhance business processes and customer engagement.

Cons

It's a powerful platform, no tool is perfect, and understanding its limitations is essential.

Pros

I don't like much about Dynamics 365. None that I can think of.

Cons

Very antiquated bank reconciliations and reporting. It is also very difficult to make corrections, not user-friendly at all. Every action takes at least 5 times longer with this software than with other software. This includes simply printing anything at all. When they make updates they don't ask the customers what improvements they would like that would help them.

Pros

The integration applications that comes with the tool is just awesome.

Cons

Everything has been good so far, no complaints.

Pros

The ability to integrate it into multiple other programs as it allows us to use Microsoft to be able to communicate with multiple people

Cons

There's truly nothing negative about Dynamics 365 as Microsoft has put a lot of work into this

Pros

It is an integration of various apps that uniquely meets my various needs. Each application addresses a specific problem and helps me achieve a certain goal depending on how I want my problem addressed. I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool.

Cons

Sometimes you need help especially if you using it for the first time. However, most queries I used to have are now available online plus there is always the "Help" button so that also has been helpful to me.

Pros

It provides endless possibilities on working together with colleagues, from MS teams for interaction and chats, to SharePoint for repository purposes, and CRM for marketing and campaigns.

Cons

I would like it if MS teams had more options/functions in working together with colleagues more actively.