--- description: Review of Eyefinity OfficeMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Eyefinity OfficeMate | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Urgent Care EMR Software](/directory/119/urgent-care-software/software) > [Eyefinity OfficeMate](/software/10610/eyefinity-officemate) # Eyefinity OfficeMate Canonical: https://www.softwareadvice.co.nz/software/10610/eyefinity-officemate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/10610/eyefinity-officemate?page=2) > Eyefinity OfficeMate is an on-premise medical practice management solution that can be used for specialities, such as chiropractic, ophthalmology, optometry, pediatrics, radiology, substance abuse and speech therapy. The solution helps users to automate daily tasks and manage patient information. Eyefinity OfficeMate enables patient scheduling and provides information related to last appointment, cancellations, balance and provider details, by day or week. It is an ONC-ATCB 2014 compliant solution that offers patient/insurance billing, electronic remittance advice (ERA), mass product updates, general ledger integration and customizable financial and business analysis reporting. Eyefinity OfficeMate allows practices to process refunds and payments through integration with Total Merchant Services. Users can also set preferences to print patient’s contact number and date of birth on contact lens or spectacle prescription. It provides a patient center feature where practice managers can view insurance and patient balance related to a particular patient. Support is offered through email and through an online portal. > > Verdict: Rated **3.9/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 40 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Eyefinity - **Location**: Rancho Cordova, US - **Founded**: 2000 ## Commercial Context - **Pricing Details**: Contact Eyefinity for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Appointment Management - Billing & Invoicing - Calendar Management - Claims Management - Client Portal - Communication Management - Compliance Management - Contact Management - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Document Management - Document Storage - Drag & Drop ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Urgent Care EMR Software](https://www.softwareadvice.co.nz/directory/119/urgent-care-software/software) ## Related Categories - [Urgent Care EMR Software](https://www.softwareadvice.co.nz/directory/119/urgent-care-software/software) - [Certified EHR Software](https://www.softwareadvice.co.nz/directory/350/onc-atcb-certified-emr-software/software) - [Medical Billing Services Software](https://www.softwareadvice.co.nz/directory/3902/medical-billing-services/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) - [Pain Management EMR Software](https://www.softwareadvice.co.nz/directory/115/pain-management-software/software) ## Alternatives 1. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) 2. [Doctorsoft EHR](https://www.softwareadvice.co.nz/software/23658/doctorsoft-ehr) — 4.4/5 (23 reviews) 3. [Nextech EHR & PM](https://www.softwareadvice.co.nz/software/2893/nextech-emr-and-pm) — 4.1/5 (239 reviews) 4. [NextGen Enterprise](https://www.softwareadvice.co.nz/software/209416/nextgen-enterprise) — 4.2/5 (32 reviews) 5. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) ## Reviews ### "User friendly patient management system that meets all your basic needs and then some." — 4.0/5 > **Elise** | *19 April 2018* | Hospital & Health Care > > **Pros**: Great Customer Service (with Maintenance Agreement) Easy to Navigate Great Database for tutorials and training Paired with ExamWriter, it makes billing and coding fool proof > > **Cons**: After each new update there are lots of bugs that need to be worked out, these bugs take quite some time to get sorted. Updates have to be done manually on each workstation Expensive if you want to use their cloud service, otherwise you're stuck with keeping a server on site ----- ### "Great EMR system" — 5.0/5 > **Lindsey** | *7 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love officemate, especially since it is a very common EMR system. > > **Cons**: I don't like that it is connected to eyefinity even though that connection makes it easier to navigate both programs. ----- ### "Don't Bother" — 2.0/5 > **Meg** | *5 May 2022* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: I can't think of a single thing I liked about this software. > > **Cons**: Takes forever to load, antiquated system and style, can't have multiple accounts open or multiple windows, terrible report printing, analytics are costly, customer service is 24-48 hour turnaround time, prescriptions are not sent electronically, scheduling is difficult, requires a physical server, difficult to update patient demographics. > > Terrible. This system may have been great in 2000 until maybe 2005, but using it in 2022 would be a huge disservice to you and your team. ----- ### "OfficeMate review" — 5.0/5 > **Diana** | *28 October 2024* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The ability to have control over what we print for reports > > **Cons**: The amount of space it took up on the server > > great, we would have stayed with them if they were with the cloud based ----- ### "Adequate for Our Needs" — 4.0/5 > **Courtney** | *6 March 2024* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Appointment scheduling and creating fee slips are mostly intuitive for what our office needs. > > **Cons**: Exam writer seems complicated and technical. Unable to delete duplicate patients. E-Documents system only creates pathway to documents saved on your server rather than saving them into the EHR. Refunds or editing fee slips can seem complicated. > > Officemate takes care of our basic needs, but I would prefer to see some reform in the program ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/10610/eyefinity-officemate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/10610/eyefinity-officemate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data