--- description: Review of Process Street Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Process Street | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Process Street](/software/105852/process-street) # Process Street Canonical: https://www.softwareadvice.co.nz/software/105852/process-street Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/105852/process-street?page=2) > Process Street is a compliance operations platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it enforces policies, keeps tasks in the correct order, and documents everything for audit readiness. Teams create, update, and run structured workflows without writing code. Document management centralizes policies, SOPs, and handbooks with version control, approvals, and role-based permissions. A workflow engine turns those documents into live processes that assign tasks, route approvals, and collect data. AI generates and optimizes workflows, completes tasks inside them, and records execution as work happens. Integration with over 8,000 tools, including Salesforce, Slack, Workday, and Google Workspace, through native integrations, an open API, webhooks, and connectors for Zapier, Make, and Power Automate. Organizations use Process Street to maintain compliance with frameworks such as ISO 9001, SOC 2, and HIPAA. > > Verdict: Rated **4.7/5** by 652 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 652 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Process Street - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Process Street pricing is quoted per organisation rather than published as a list price. Three plans are available: Startup, Pro and Enterprise. Each one is quoted by our team based on how many people use it and the workflows you run, so a small operations team and a regulated enterprise are priced differently. There is no free plan. New customers start with a 14 day free trial of Pro and can move to a quoted plan at any point during it. For current plan details and to request a quote, see process.st/pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Text Generation - API - API Connection - Access Controls/Permissions - Access Expiration Management - Active Directory Integration - Activities - Activity Dashboard - Activity Feed - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Analytics - Analytics and Reporting - App Templates - Approval Process Control - Archiving & Retention - Assessment Management ## Integrations (27 total) - Adobe Acrobat - Airtable - Amazon API Gateway - Asana - BambooHR - BriteCore - Docusign - Google Drive - Google Forms - Google Workspace - Greenhouse - Hireflix - HubSpot Sales Hub - Jira - Microsoft Excel ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) - [Project Management Software](https://www.softwareadvice.co.nz/directory/4430/project-management/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) ## Alternatives 1. [monday AI Work Platform](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6121 reviews) 2. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15495 reviews) 3. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13740 reviews) 4. [Zapier](https://www.softwareadvice.co.nz/software/163639/zapier) — 4.7/5 (3082 reviews) 5. [Trello](https://www.softwareadvice.co.nz/software/430585/trello) — 4.5/5 (23630 reviews) ## Reviews ### "Solid choice for compliance-heavy businesses" — 5.0/5 > **Chris** | *11 December 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The software is brilliant for regulated environments. We're FCA-authorised and PCI DSS compliant, so we have dozens of procedures that need to be followed exactly the same way every time. Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed. The audit trail is also invaluable - when our compliance officer or an auditor asks "how do you know this was done properly?", we can show them exactly who did what and when. > > **Cons**: The mobile app could be more polished - most of our team are desk-based so it's not a major issue, but it would be nice. > > We adopted Process Street to bring structure to our compliance workflows - things like merchant onboarding, KYC checks, and periodic reviews. It's genuinely transformed how we handle these. What used to be scattered Google documents (which nobody ever read) and "did you remember to..." conversations is now a proper system with accountability built in. The learning curve isn't too bad, and their support team have been responsive when we've had questions. I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an increasingly "Process-St-First" culture ----- ### "Best process management software on the market\!" — 5.0/5 > **Sharon** | *23 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I love how you can customize workflows to account for the smallest nuance in a process. We write processes for every customer we serve. Process Street enables us to maintain consistent customer service. > > **Cons**: Just small things that I think Process Street will develop over time. I'd like to be able to easily bold and change the font colors in the comment section, as our team uses that section to communicate. > > 10 out of 10 on product and customer service. I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time with a pro who helps me solve any process development questions or issues. ----- ### "Used for small business; 4 employees" — 5.0/5 > **J** | *19 February 2019* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Forces uniformity + of all the software I've tried those not very computer literate are happy to use it. We've managed to get a consensus from the staff on the usefulness of this software. > > **Cons**: Only that we can't set tasks to automatically allocate to whoever starts a list. ----- ### "Game changer" — 5.0/5 > **Jade** | *4 January 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The ability to link the instructions to a process and break processes down into steps and assign to employees. Then being able to schedule these tasks for completion is amazing. As a manager, this has been invaluable. > > **Cons**: No negatives found at this point. There could be some expansion on the use of the one off tasks, but this in no way takes away from the fantastic product that has been developed. > > Great experience with the team, especially \[sensitive content hidden\] and the follow up training she has provided us - its been invaluable. ----- ### "Initial opinion" — 4.0/5 > **Danielle** | *20 February 2026* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete. > > **Cons**: I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete with my name attached, and the layout of the page is too skinny of a column. > > Fairly easy to get used to but may not have the same displays as other programs, may look a little outdated with all of the code showing. ----- Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.co.nz/software/105852/process-street?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/105852/process-street) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data