About Epsagon

Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and resolve them with automated data correlation and payload visibility. IT professionals can utilize Epsagon’s integrated software development kit (SDK) to search all payloads or fields and view specific transactions in real-time. Features include monitoring, status tracking, HIPAA compliance, data encryption, reporting and more. Additionally, the application allows organizations to predict the cost of serverless architecture. Epsagon comes with an application programming interface (API), which facilitates integration with several third-party platforms such as PagerDuty, Slack, Microsoft Teams and more. The platform is available to users for free and on a monthly or annual subscription. Support is extended via phone, email and other online measures.
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Epsagon pricing

Epsagon has a free version and offers a free trial. Epsagon paid version starts at US$89.00/month.

Starting Price:
US$89.00/month
Free Version:
Yes
Free trial:
Yes

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Epsagon Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
5
Customer Support
5
5 reviews of 15 View all reviews
James E.
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/02/2021

Fantastic software, fantastic customer service!

From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service.

Pros

Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages.
The stats, pre built dashboards and notifications are instantly valuable.
It's also really interesting to visually see the service map, especially in a serverless architecture

Cons

The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2021

Amazing Tool

Pros

Helped us a lot to create view of our serverless systems

Cons

no problem at all, such amazing team, easy integration

Barak S.
  • Industry: Computer & Network Security
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/02/2020

Great troubleshooting experience

Pros

Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug.

Cons

I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition.

Caleb B.
  • Industry: Online Media
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/02/2020

Best drop-in distributed tracing tool for server-less architectures

It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.

Pros

- Easy to use, just instrument your functions or add the Epsagon Lambda layer
- Service map is interesting
- Automatically captures network connections, database connections
- Automatically captures a function's input and output
- Makes it very easy to debug issues
- Easier and more featureful than X-Ray

Cons

- Alerting functionality hasn't caught up to CloudWatch yet
- Requires instrumentation, (probably impossible to avoid, but still...)
- Can be slow to analyze new traces
- Cross-invocation metrics aren't very useful yet

Ky C.
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2020

Epsagon is a must have for your monitoring needs!

Epsagon is a must have in today’s serverless world.

Pros

Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized.

Cons

Wish we had known about it earlier, it saves so much time!

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