--- description: Review of Guusto Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guusto | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Guusto](/software/105459/guusto) # Guusto Canonical: https://www.softwareadvice.co.nz/software/105459/guusto Page: 1 / 154\ Next: [Next page](https://www.softwareadvice.co.nz/software/105459/guusto?page=2) > Guusto is an employee recognition solution built for organizations with frontline, deskless, and distributed workforces, the industries where most recognition platforms fall flat. With 5,000+ five-star reviews, recognition as a G2 Top 50 HR Product and Capterra Best Value \& Best Ease of Use winner, Guusto scales naturally, reaches people others can’t, and drives adoption long after launch without creating more admin for HR. Simple and Scalable: Start Where You Are, Grow When You’re Ready Most vendors charge for your entire workforce on day one, whether people give recognition or not. Guusto works differently. You pay for the employees who are actually sending recognition, and far less to include everyone else. Unclaimed rewards are credited back, with savings that can fully offset the cost of the program. Start with any core recognition or incentive program(s) and scale when you’re ready, with no big upfront rollout required. Reach People Others Can’t Most recognition platforms are built around email, which leaves out much of the workforce. Guusto delivers recognition to frontline, contingent, and offline workers without requiring email, an app, or contact details upfront. Reach employees via SMS, push notifications, QR codes, printed cards, intranet, TV displays, or integrations with existing frontline communication tools. No contact information on file? Route recognition to a manager for in-person handoff, so it reaches the people actually doing the work. Drive Adoption Without the Admin If a recognition program fails, it’s often because participation drops after the excitement of the launch. Guusto is designed to drive sustained participation. AI recognition scores help employees get better at recognition, while proactive nudges suggest people who are due for it. Manager insights and first-line approval workflows help leaders act without a central admin. Automated milestones ensure anniversaries, birthdays, and key moments are never missed. The program stays alive without creating more work. Programs We Power Guusto supports the recognition programs organizations actually need: - Milestones, Anniversaries, and Birthdays: Automated recognition for every personal achievement, so no moment is missed. - Manager-Led Recognition, Shoutouts, Nominations, and Peer-to-Peer: Equip leaders to recognize core values in real time. Build a culture of appreciation with company-wide shoutouts and visible social praise. - Performance and Incentive Awards: Reward high performance and incentivize key behaviors like safety streaks, attendance, learning milestones, and KPIs. Connects With the Systems You Already Use Guusto integrates with the HRIS platforms your team runs on, including Dayforce, UKG, Paycor, ADP, BambooHR, Workday, and 50+ more, so employee data, anniversaries, and milestones sync automatically. It also connects with Slack, Microsoft Outlook, and Microsoft Teams, and an open API supports custom integrations with any platform in your stack. Award-Winning Support, Every Step of the Way Guusto backs every implementation with Stevie Award-winning customer support, whether you’re launching a new program or scaling an existing one, to help you get it right and keep it running. Recognition Built for the Way Your Organization Actually Works Every recognition program your organization runs, brought together in a single system. One platform. Every program. Every employee. > > Verdict: Rated **4.9/5** by 3806 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 3806 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Guusto - **Location**: Vancouver, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$4.80 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Scalable Recognition: Crawl → Walk → Run Guusto is built to grow with you. Start small by empowering HR or managers to send recognition (Crawl), expand to peer-to-peer programs when your culture is ready (Walk), and scale company-wide for maximum impact (Run). Only pay full price for senders, so more money goes directly to your people. Anyone can be recognized without needing an account, including full-time, hourly, seasonal, contingent workers, and even customers. Learn more about our flexible, scalable pricing options on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customer Activity Tracking - Customer History - Customer Profiles - Customisable Branding - Customisable Dashboard - Customisable Reports - Customisable Templates - Employee Reward Programs - Gamification - Gift Card Management - Goal Management - Leaderboards ## Integrations (22 total) - ADP Next Gen HCM - AlexisHR - Dayforce HCM - Factorial - Gusto - HR Partner - HRIS - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - Namely - Okta - OneLogin ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Employee Recognition Software](https://www.softwareadvice.co.nz/directory/3780/employee-recognition/software) ## Alternatives 1. [Achievers](https://www.softwareadvice.co.nz/software/59174/achievers) — 4.8/5 (2909 reviews) 2. [Vantage Circle](https://www.softwareadvice.co.nz/software/106530/vantage-circle) — 4.7/5 (5123 reviews) 3. [BambooHR](https://www.softwareadvice.co.nz/software/27196/bamboohr-payroll) — 4.6/5 (3546 reviews) 4. [Awardco](https://www.softwareadvice.co.nz/software/231067/awardco) — 4.9/5 (4855 reviews) 5. [RUN Powered by ADP](https://www.softwareadvice.co.nz/software/422321/run-powered-by-adp) — 4.6/5 (1521 reviews) ## Reviews ### "Developer and administrator" — 5.0/5 > **yifeng** | *17 July 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and good to communicate with the co-workers, easy to setup gift for colleagues and many choices to select. > > **Cons**: Even it already has many gift choices to select, maybe to add a bit more choices, for example, more restaurant gift carts... > > Easy for HR to send gift and recognition to employees digitally, receive the incentives in real time to boost engagement and workplace culture. ----- ### "Unifirst 841" — 4.0/5 > **Mark** | *22 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Guusto App and website are very easy to use and figure out. the response time when we send out point is instant > > **Cons**: on my app not all our employees come out so I have to come to a computer. that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot > > over all the app and the website are very easy to use. i like that is work fast and i can have it on my phone ----- ### "All rounder Rewards recognition" — 5.0/5 > **Husain** | *9 July 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to redeem features. standout feature is its dual-delivery versatility, allowing managers to send rewards Recipients love the freedom to choose from hundreds of major merchant brands, ensuring they get a gift they actually want. > > **Cons**: companies wanting deep, bespoke corporate branding find the interface a bit "one-size-fits-most". Others note it lacks advanced HR features like performance tracking or interactive, built-in social feeds for peer-to-peer shouting out. > > Recipients can choose from hundreds of popular merchant options thats a plus. Unclaimed gifts can be credited back to your account no wastage in that manner. ----- ### "Guusto Makes Recognition & Rewards Easy" — 5.0/5 > **HAYLEY** | *24 April 2026* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: What I like most about guusto is the ease of use on the redemption side for the employee. I love that they receive a text message when they are sent a gift card (due to our workday integration) and I also love that we can print out a QR code so that they can redeem that way versus having to check their email. I also love the guest redemption feature so that they don't have to log in to guusto to redeem. > > **Cons**: There are 2 things that I dislike: 1) the process to fund our accounts has an extra step that we do not have with other vendors. We have to email Guusto finance to request an invoice. All of our other vendors upload invoices automatically in coupa without this extra step. This is likely going to cause issues, as our team is not used to having to do this. 2) I wish the platform handled sending in other currencies better. With our previous digital gift card vendor, we could send gifts in pounds, euros, etc. and it would show that amount on the front end prior to sending (e.g. if I was sending a $100 value GC in pounds, it would charge me $75 USD and convert the funds before I hit send.). > > Overall we have had a great experience with Guusto. The team has been wonderful to work with and the 'pros' of the system are a big step up to what we are doing before. I am very hopeful for a few improvements that would make it absolutely perfect, but we are close\! ----- ### "Supervisor" — 4.0/5 > **Daniel** | *14 July 2026* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: User interface is user friendly. The path to finding what you are looking for is not hard. All selections are easily found. > > **Cons**: The ability to change user profile information. It does not give a direct path to change user info. Could be more accessible if there was an icon in the top corner. > > It was a great source for rewards. The selection of cards to use from is great. With a variety to choose from it is very pleasing when we are rewarded. ----- Page: 1 / 154\ Next: [Next page](https://www.softwareadvice.co.nz/software/105459/guusto?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/105459/guusto) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data