About Syxsense

Syxsense Manage is a cloud-based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover and group network devices, remotely deploy software updates and applications, and automate patch updates. Syxsense Manage streamlines software distribution by centralizing software deployments from the cloud, allowing files to be shared between systems for bandwidth efficiency. Users are able to schedule software installments and updates during non-work time. Syxsense Manage also utilizes patch management for patch automation to make sure that end-user systems are kept up-to-date. IT professionals and service providers are able to remotely managed software updates and generate customizable patch reports to effectively create a patch strategy. This solution enables administrators to discover and track every device in a network, providing real-time access. IT professionals and service providers are able to detect and create interactive network reports while wasting no time managing network device grouping with Syxsense Manage network auto site grouping. With Syxsense Manage issue management, administrators are able to manage tasks and provide responsive action to any endpoint user. Syxsense Manage supports Mac, Window and Linux devices and provides phone, email and chat support.
Syxsense Software - Inventory History
Syxsense Software - Device Timeline
Syxsense Software - End User Remote Access
Syxsense Software - inventory
Syxsense Software - Remote Control
Syxsense Software - Remote Control #2
Syxsense Software - Inventory History - thumbnail
Syxsense Software - Device Timeline - thumbnail
Syxsense Software - End User Remote Access - thumbnail
Syxsense Software - inventory - thumbnail
Syxsense Software - Remote Control - thumbnail
Syxsense Software - Remote Control #2 - thumbnail

Syxsense pricing

Syxsense does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
Contact Syxsense for pricing information. A 14-day free trial is available.
Free Version:
No
Free trial:
Yes

Alternatives to Syxsense

ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises....

SolarWinds Patch Manager

SolarWinds is an on-premise security and patch management solution that offers Microsoft Windows Server Update Services...

GFI LanGuard

GFI LanGuard is an on-premise network security and patch management solution for small, midsize and large businesses....

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM)...

PDQ Deploy

PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Library...

TeamViewer

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other...

Syxsense Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.5
Customer Support
4.7
5 reviews of 58 View all reviews
Kerry L.
  • Industry: Biotechnology
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/10/2020

A worthy tool in any seurity arsenal

Very satisfied with the product and it has been instrumental in our security program

Pros

I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added

Cons

Some of the more advanced features coulds do with better documentation

Paul B.
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 8/10/2020

Additional features and reduced costs.

My over experience with Syxsense Manage has been excellent. When I came into this role there had been a lack of follow up from my MSP on why patches where failing and as a result the estate wasn't patched to a level I was happy with. It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches.

Pros

It has allowed me to have a granularity over my estate patching that I never had when I had a Managed Service Provider patching my estate for me.

The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues. This has helped us fix VPN issues, remotely.

Reporting, the detailed reporting is invaluable to prove the system is doing what I expect and when.

Cons

Remote control tools is a little "flakely" over lower bandwidth connections.

Won P.
  • Industry: Biotechnology
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 20/11/2020

Syxsense makes sense if you are a small company who needs almost one stop management

Pros

The ability to do almost everything one would need in IT administration.

Cons

Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system

Michael P.
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2020

Great for SMB Remote/Mobile Companies

Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up.

Pros

It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on a machine, view the serial number of a device, and a big one, upload and remotely deploy software that our org didn't have before. A fair amount of our team of about 150 people are traveling or working remote which made a solution like Microsoft's SCCM or WSUS not practical. In addition, we don't have to have a separate management solution for Apple devices. We have the Syxsense agent on cloud hosted servers in Azure and AWS also. Lastly it is very easy to setup patching groups and windows as well as manually scan and patch if needed.

Cons

The remote screen desktop connection tool could be a little more polished.

Ajet I.
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 7/10/2020

Good system for patching servers

we are using them for almost 2 years and are very satisfied. Are able to patch 1000+ remote servers.

Pros

Its easy to setup, cloud based so you don't have to setup and configure any on-prem infrastructure, can patch servers without being connected locally to them i.e over vpn or on same subnet

Cons

Not much, it works really well, sometime when they have new features they might break some tasks and support is not fast in fixing them but that does not happen very ofthen

Reasons for Switching to Syxsense

It was the only product at that time that could patch a remote server without having VPN to it or local network access.

Related categories