--- description: Review of Klara Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Klara | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Podiatry Software](/directory/4755/podiatry-software/software) > [Klara](/software/104069/klara) # Klara Canonical: https://www.softwareadvice.co.nz/software/104069/klara Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/104069/klara?page=2) > Klara is a patient communication solution designed for healthcare practices. It helps businesses centralize various communication channels and automate administrative workflows to help practices focus on patient care. The platform caters to a range of medical specialties, enabling teams to provide a better patient experience through improved communication and streamlined tasks. Klara offers multi-channel patient communication, allowing patients to reach the practice via text, web chat, call-to-text, and voicemail transcriptions. It allows operators to automate administrative tasks such as appointment reminders, no-show engagement, digital intake, and post-visit follow-ups, reducing manual work for the practice. To enhance provider collaboration, Klara includes features, such as workflow assignment, internal notes and mentions, shared inboxes, and AI-powered routing. Additionally, Klara provides telemedicine capabilities with virtual waiting rooms and video visits, enabling remote patient consultations. The system also supports HIPAA-compliant secure messaging, allowing practices to communicate with patients in an encrypted manner while providing a way for patients to reach out. > > Verdict: Rated **4.6/5** by 211 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 211 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Modernizing Medicine - **Location**: Boca Raton, US - **Founded**: 2010 ## Commercial Context - **Pricing Details**: Please contact Klara Technologies for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Availability Indicator - Availability Management - Booking Management - Broadcast Messaging - Calendar Management - Calendar Sync - Chat/Messaging - Client Database - Communication Management - Confirmations/Reminders - Contact Database - Customisable Forms - EMR/EHR ## Integrations (7 total) - AdvancedMD EHR - Intergy - ModMed - Nextech EHR & PM - Veradigm EHR - Veradigm Practice Management - athenaOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software) ## Related Categories - [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software) - [Dermatology Software](https://www.softwareadvice.co.nz/directory/4702/dermatology/software) - [Patient Portal Software](https://www.softwareadvice.co.nz/directory/1475/patient-portal/software) - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) ## Alternatives 1. 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Occassionally it allows patients to create duplicate charts when self scheduling but it is improving > > My experience has been a very positive one and the ability to provide feedback in some of the beta processes has been well received. The team is great to work with and they are improving its functionality regularly ----- ### "Top of It's Class" — 4.0/5 > **Edward** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to cut and paste the message into a patient's chart easily. Also easy to customize responses if on vacation. > > **Cons**: Frequently receive error messages that a response cannot be sent to a number. Not sure if it is specific to a carrier. Also, despite the message, sometimes the families receive the response. Also a little pricey. But, I guess you get what you pay for. > > I would rate this a 4.7 if I could. This is the third product I have used and I think it is the most user friendly. Have not felt the need to look at any other products. ----- ### "Klara not the best, not the worst." — 3.0/5 > **Nisa** | *23 May 2025* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: I like the Klara patient reminder system, it has allowed us to customize what we send out to your patients, like new patient forms, Prep instructions, reminders about appointments, and even allows patients to send us follow up in the form of a survey about their most recent appointments. > > **Cons**: There are always glitches that take forever to get worked out by the Klara team. Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured out what the issue is, and the communication has been pretty sparse. If I dont reach out, I dont receive updates. > > On a scale of one to ten, I would say 5. It could be better, it could be worse. I do wish there were other options of platforms out there that function better than what Klara is offering. ----- ### "Klara is amazing" — 5.0/5 > **Abbey** | *29 December 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love that it an easy and fast way to reach out patients. It really cuts down on the amount of nurse calls we have. > > **Cons**: Sometimes has bugs to work out. Will shut down for a whole day sometimes without any warning. It will always come back up. > > Its been great. We use it for everything in our office. So easy to upload and use your own templates. ----- ### "Klara is a product that creates efficiencies in all areas of a practice\!" — 5.0/5 > **Elizabeth** | *26 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails\! > > **Cons**: The AI learning part of Klara will sometimes incorrectly assign messages to the wrong person but that's definitely something that improves over time. > > Klara has created numerous efficiencies within our clinic. It is truly a multifaceted product. The ease in which we are able to triage messages across multiply departments, regardless of if our team is on site or at a satellite location, has improved our overall response time to patients. The voicemail transcription capability eliminates the time spent "pulling voicemails" off a phone, trying to hear what phone number they left for us to call back, and allows staff to quickly determine what a patient is asking for. We use EMA/Modernizing Medicine as our EMR which directly integrates with Klara so we sent statements, payments links, and bill reminders through Klara. We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number. We have garnered more online reviews through simple prompts sent to patients at their 2-week post-op mark as well as streamlining our intake process. All necessary paperwork is sent prior to the patient being seen and upon completion is automatically dropped in the correct category within the patient's chart. These are just a FEW of the efficiencies we've gained with this product and there are still additional areas that we can build out to continue this process (all part of the same product without paying for "additional capabilities"). ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/104069/klara?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/104069/klara) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data