About germain APM

germain APM platform helps organizations quickly and cost-effectively monitor, analyze , and improve user experience, process, and technology issues. Different than traditional APM/RUM/BPM systems, germain APM platform's features include: screen activity recording/replay, user behavior analysis, distributed transaction deep diagnosis, business process smart insights, super flexible automation (alert, synthetic user click, script execution, recommendations, etc.), and expert help, whether you need help with configuring, customizing, or finding insights. With this solution, business analysts can find CX frictions in a customer’s journey by monitoring and analyzing customer interactions (call, email, website visit, etc.) and alerting or acting on the data or transaction, in real-time, 24x7. Data scientists can build real-time dashboards with data gathered from any data sources and search and share findings with coworkers and clients. Digital experts can gain insight into prospect experience by tracking how a prospect found their website, watch recorded videos of the prospect session on the site, find why they dropped off, etc. Developers can review their code performance and find ways to improve it, using a real-time code profiling feature, and identify what scenarios caused a bug using user session replay. germain APM is available on cloud or on-premise, on a monthly or annual subscription. Unlimited support is extended via documentation, chat, phone and email.
germain APM Software - 360 degree view of infrastructure, application, processes and users
germain APM Software - User Behavior, Process Friction
germain APM Software - User Experience Monitoring & Replay
germain APM Software - Error Analysis
germain APM Software - Transaction RCA (code analysis)
germain APM Software - customize your dashboards
germain APM video
germain APM Software - 360 degree view of infrastructure, application, processes and users - thumbnail
germain APM Software - User Behavior, Process Friction - thumbnail
germain APM Software - User Experience Monitoring & Replay - thumbnail
germain APM Software - Error Analysis - thumbnail
germain APM Software - Transaction RCA (code analysis) - thumbnail

germain APM pricing

germain APM does not have a free version and does not offer a free trial. germain APM paid version starts at US$460.00/month.

Starting Price:
US$460.00/month
Pricing Details:
GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation. - Starter: $460 per month - Unlimited: $11,995/month (unlimited support included)
Free Version:
No
Free trial:
No

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germain APM Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
4.5
Customer Support
5
5 reviews of 123 View all reviews
Sachin G.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/06/2020

Best ever APM found till yet

Pros

I have been using new relic APM since time but I got something that has more that we want in Germain APM. The best thing is that it is supporting many frameworks/databases/features. Also, easy user management is there in Germain APM. so you can share it with your team which you want. I got a very useful feature with a browser and a real user experience. So based on it I will design my site. Indeed, SSH/alerts and click automation is adding beauty with this software.

Cons

If they can improve better UI(design) then it will be more understandable with my team.

Alternatives Considered

New Relic One

Reasons for Choosing germain APM

I got more features on this software and easily added in my sites

Switched From

New Relic One

Reasons for Switching to germain APM

I need some of the functionality for alerts and all and I found easily within this and indeed it is giving good monitoring that I was using in new relic

Response from germainAPM

Thank you Sachin. We are working on improving our UI (much easier as this UI is new/built with one of the greatest js framework) stay tune! :)

Replied 8/07/2020
Verified Reviewer
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2020

Germain APM Cloud Application

Dashboard UI is easy to use and configurable. Its really use to lookup what happen on weekly basis.
Scheduler functionality available in automation help us to save more money instead of running cronjob.
After trial period usage, i got confidence to use this system for my future projects.

Pros

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.Automation is very simple and useful for triggering our cpu usage details, this help us to reduce our downtime, thanks to germainapm for this Automation.Existing SMS and Email Alert Template give us more flexibility and possiblity to use.

Cons

Adding a wizard for python app will make it easier to "monitor" a python application.

Alternatives Considered

AWS CloudTrail and Google Analytics

Reasons for Switching to germain APM

I have seen some additional features will exactly fit for our requirement and its easy to integrate with existing our own system.

Response from germainAPM

thank you. Python wizard will be there shortly.

Replied 24/06/2020
Kasam P.
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2021

Germain apm great tools for monitoring your site

i have great experience in germain APM tools

Pros

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

Cons

Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.

Neha G.
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
0

3
Reviewed on 17/09/2021

Trial version review of germain APM for new business

Pros

This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.

Cons

When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this.
I am not able to find anything related features for ecommerce website and tools.

Elena michelle I.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2021

The best and only platform you will need for Performance & Monitoring

Germain is a platform easy to be intimidated by, but at the same time is the best way to properly focus your effort. It will give you easily accessible control over the most important aspects of your business.

Pros

• What I like the most about Germain is its adaptability, it works for any industry; basically, everyone can benefit from it. It doesn’t matter if you are a small or an enormous company, you will be able to take advantage of the effectiveness of the platform.
• Germain provides all kinds of tools to personalize your experience, to the point that you will feel that it has been created just for you, you will feel a human touch & interest behind it. It certainly gives you the feeling of having all the solutions in just one place.
• The other key point for me is that it will professionally help you identify and fortify your weaknesses. It is an APM platform that goes straight to setting up your goals and assisting you in taking the necessary steps to achieve them.

Cons

• Being such a complex application I would appreciate a little more in the educational aspect, what I meant to say is that imagine being a new user, and you follow/use all the features of your interest, and there is a whole other bunch that could help you, but you simply don’t know of them. It is true that the platform showed some instructions, but it was just once, and if you didn’t get it the first time, that’s it, there’s no remainder or description of the menus.
• In my opinion, there should be more connections between the different menus, my point is that for example in the Wizards sections, there are a lot of options that need a previous application added, it would be a nice touch to show somewhere that you can review all your applications in the “Software Menu” or vice versa had the user know that all the options added in the “Software Menu” are key in the use of the Wizard’s tools.
• Last place to improve has nothing to do with performance, and it would be the UI, it’s easy to feel overwhelmed with what you are seeing, and a little artsy touch could help better the user experience and draw attention at first sight.

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