About Oracle Utilities

Oracle Utilities is a cloud-based and on-premise solution designed to help small to large businesses in the utility sector, providing services for electricity, water and natural gas, manage asset performance, handle customers, and process payments. Features include data visualization, meter data management, scheduling, quotation and load profiling. The application lets supervisors monitor working of assets in real-time and manage maintenance operations. Using the analytics module, administrators can gain insights into the activity of systems, identify risks and forecast demands. Customers can use self-service portals to update account information, view bill history, request service appointments and make payments. With the network management module, operators can streamline grid operations, reduce outage duration and manage distributed energy resources. It offers mobile applications for Android and iOS. Pricing for the solution is available on request and support is provided via phone, email and social media platforms.
Oracle Utilities Software - Oracle Utilities field service cloud
Oracle Utilities Software - Oracle Utilities customer care
Oracle Utilities Software - Oracle Utilities work and asset management
Oracle Utilities Software - Oracle Utilities meter data management
Oracle Utilities Software - Oracle Utilities field service cloud - thumbnail
Oracle Utilities Software - Oracle Utilities customer care - thumbnail
Oracle Utilities Software - Oracle Utilities work and asset management - thumbnail
Oracle Utilities Software - Oracle Utilities meter data management - thumbnail

Oracle Utilities pricing

Oracle Utilities does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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Oracle Utilities Reviews

Overall rating

Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 6 View all reviews
Jeffrey a C.
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/02/2019

Great Tool

Pros

Oracle Utilities is a great too that benefits me and my fellow co-workers in get our jibs done in many ways!

Cons

Love Utilities and all the things that can be done in my job. The same thing is that employers being cheap causes issue more than Orcale over all.

Jennifer A.
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/05/2018

We use oracle for all of our vendor tasks. It's easy to track updates on the job, and progress.

This product is very useful because you can manage all of your tasks in one location. It makes task management very efficient which saves your company money.

Pros

Oracel makes it easy to track exactly where our vendor jobs are at. With multiple properties that we manage, this system makes it easy for a local property manager to insert a task that needs to be completed. Then our Team that handles the vendors receives the task, and selects the vendor, and updates the task to complete the job. When you have a lot of properties, this program makes it very easy to keep track of what is going on and at what property. I know this is how we use our system, but there are so many more applications for oracle. It's a great way to streamline all tasks and aspects of your business into one program. We need this program because of the number of tasks that are put in daily, and when you have a lot of properties, you need a program that can streamline every task. You can even send messages for clarification on tasks from employees in case your not understanding exactly what it is that needs to be completed.

Cons

I wish they had a training program tailored to your specific application of the program. Anytime we get a new employee, we have to have someone train them on oracle. If they had a video for us to give our employees that would make things a little bit easier.

Julie T.
  • Industry: Utilities
  • Company size: 10,000+ Employees
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 6/10/2016

Great for Billing

Easy to use for non-programmers to do configuration.
As an end-user--- may need more training to see what you're looking for.

Pros

Great billing system for utility company.

Cons

Takes training for end user

Sadia I.
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2021

Best choice for optimizing business

Pros

This software covers almost every aspect of the utility industry. I like how well developed it is both from business and from the backend you cannot simply disturb the working of those algos. It's highly flexible yet flexible enough to generate great revenue.

Cons

As an implementer I did not enjoy the UI. Its so plain.

Gerardo alexander F.
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/05/2018

Perfect software for keeping product order records.

Pros

If you own a company you can use Oracle for almost everything. Pricing, booking, generating invoices, keep product records, etc.

Cons

You'll need special training to get familiar with a great amount of options it has. You will also need a computer with a good processor and a good amount of memory

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