--- description: Review of CGM APRIMA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CGM APRIMA | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [CGM APRIMA](/software/1035/aprima) # CGM APRIMA Canonical: https://www.softwareadvice.co.nz/software/1035/aprima Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/1035/aprima?page=2) > CGM APRIMA, previously known as Aprima EHR, is a market leading, award-winning EHR loved by physicians and office staff. CGM APRIMA is designed to take advantage of multiple hardware forms including the CGM APRIMA mobile app which is perfect for tablets, touchscreens, and smartphones. CGM APRIMA is used with great success by physicians in over 70 specialties including primary care, numerous surgical specialties, and many more. It is highly adapted to and well-used in many settings, from typical medical offices to home/palliative settings, FQHCs, and more. The system offers EHR, PM, patient portal, telehealth, prescribing, population health, integrated EDI and so much more. With a design that adapts automatically to a physician’s workflow CGM APRIMA offers a unique, intelligent navigation experience that learns your style to help you document faster and focus your time on the patient. CGM APRIMA seamlessly captures all the necessary, structured data that help you see clinically relevant findings based on presenting symptoms, diagnosis codes, and preferred treatments while also generating the important billing codes needed to support efficient and accurate billing. Built on a single database, the CGM APRIMA EHR and Practice Management system is fully integrated, giving you seamless access to relevant information regardless of where you are in the system. The solution features unique, replication technology to let users work from anywhere, anytime, with or without an internet connection. Choose the deployment option that suits the unique needs of your practice—either cloud-based or on-premise. Pricing is very competitive. > > Verdict: Rated **2.8/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 53 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 2.7/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: eMDs - **Location**: Richardson, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact CGM APRIMA for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Charting - Claims Management - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - EPCS Compliant - Electronic Prior Authorisation - For Cardiologists - For Family Medicine - Formulary Management - HIPAA Compliant - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication History - Medication Management - Mobile App - Multi-Physician - Patient Intake ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Nephrology EMR Software](https://www.softwareadvice.co.nz/directory/451/nephrology/software) - [Otolaryngology EMR Software](https://www.softwareadvice.co.nz/directory/114/otolaryngology-software/software) - [Pain Management EMR Software](https://www.softwareadvice.co.nz/directory/115/pain-management-software/software) - [Urology EMR Software](https://www.softwareadvice.co.nz/directory/13/urology-electronic-medical-records-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [Alleva](https://www.softwareadvice.co.nz/software/365334/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (365 reviews) 5. [AestheticsPro](https://www.softwareadvice.co.nz/software/73167/aesthetics-pro) — 4.4/5 (637 reviews) ## Reviews ### "Not a cookie cutter product, Aprima grows with you as your needs grow." — 5.0/5 > **Frederick** | *18 January 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: An integrated EHR and Billing solution that can be customized to fit the work flow of your clinic. Aprima gives you the tools to follow to finality a patient's need. Our office is on the same page with every patient with our ability to annotate if needed anywhere in the process. > > **Cons**: The design features are easy to apply but you do need have a knowledgeable person to make changes. You can keep it simple or modify the system to work for you rather than for it but it's not a task for a novice. You will need support from Aprima if you don't have the staff with some database knowledge to make some of the greatest features work. > > Aprima support is great\! They prioritize critical issues and address all issues to finality. They make recommendations in work flow to make the practice more efficient and to improve the overall doctor patient relationship. ----- ### "TOP OF THE LINE" — 5.0/5 > **Katie** | *22 November 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I don't know where to begin.... I think that anyone who rates this system anything less than 5 stars does not know the capabilities of this EHR program. Before anyone makes up their mind about switching to another vendor please do your homework first. Step 1 require someone from the practice get extensive training on the one area that is the heart of the entire set up- \*List Editor\*. Call Aprima and ask for securities to this area of the system (you have to own your system in order to do this) If you know what you are doing, literally you can create your own setup/category/section/rule/security measure/capturing data for CMS program. I can go on and on what you can edit, the sky is the limit you don't have to use templates that the system comes with by the way even though you think you see all the options, most likely you are not as they are hidden behind filters that are set to default to... For example searching by (most recent- to- most frequent to- alphabetical order- to- all -1).. Imagine back roads that you don't see... like the human body all we can see is surface the outside- not the wiring on the inside- for that we would have to use some form of radiology. I highly doubt anyone who gave this system anything lower than a 5 star score has had the time to even scratch the surface of this genius system. Everything I learned, I did on my own time...hours at night I spent self-teaching and uncovering options and search table options that was available to use One by one I would get more excited with my new findings\!\! Our systems Captures and does all the work for us. Every day I learn something new, I am truly fascinated by this system. This is a fact because I personally set up criteria and rules that have changed our reporting to the level that has never been achieved before. The jobs and errors are easily re-set in seconds but I must say, we have never had issues with speed or any other issues for that matter that I could not quickly solve myself or have Aprima support quickly resolve for me, We can see a complicated patient with multiple chronic conditions and address each condition in less than 15 min from the point of check- in to check- out you do the math. On very rare occasion, an upgrade is due and until that is done you may have a few days of "error" messages here and there but that does NOT INTERFERE WITH workflow. Aprima support has been incredible with response time when we need them. I highly doubt this type of support is available with other programs but I am no expert and not looking for any other program \& what it has to offer, simply because I know this is top of the line. Instead, I focus on customizing and molding the system to our preference to fit our practice specialty \& patient’s needs. Anyone who says “There is not enough templates" is dead wrong. Check to make sure your practice is set up under the correct specialty and all the filters are available for use \& if that is still not enough, you can start from scratch and build your own as you go. While charting if you don't see your option listed, search and add the category yourself from a list of options available or better yet, add \_ (underscore) option and now you can type anything you wish for that category. No one said you are limited to using what is provided. In fact, there are too many options. The only obvious problem after reading all the feedback is doctors don't have a clue what this system truly offers and is capable to do. That is a STAFF problem not Aprima program issue. I suggest focusing more on investing in employees who are highly motivated and independently driven to bring success into the business. Unfortunately Doctors just don't have appropriate support within their own staff that is disciplined enough to dedicate time to learn this system. \*THINK OUTSIDE THE BOX\*. I am convinced in the very near future Aprima will succeed at even that issue... by providing physicians with a system that even replaces staff that we all so desperately depend on. This EHR is incredibly intelligent \& anything lower than 5 star rating is simply "limited knowledge of what this system is really capable of". It only takes one determined mind to uncover the system's magic ability to not only do all the work but also to make money for the company effortlessly. My advice? Invest in the right person... someone you can trust and give them all securities. Invest in education form Aprima (there is a reason why each department has their own group of support experts). And finally make sure the person you chose for this job is highly driven and takes pride in the work they do. Only then will you discover that this system is a keeper \& truly is one of a kind\! > > My advise? Invest in the right person... someone you can trust with all securities. Invest in education form Aprima (there is a reason why each department has their own group of support experts). Finally make sure the person you chose for this job is highly driven and takes pride in the work they do. ----- ### "has improved." — 4.0/5 > **Perla** | *3 October 2017* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: I have been using Aprima for the past 3 years and has improved a lot since then, of course that is a good think, that they are willing to improve. This software is very complete, you can send labs, imaging orders, faxes, meds instantly. It is separated in sections that are very easy use, able to open multiple windows at the same time. > > **Cons**: The diagnosis section is good, able to add icd 10 code but algorithm to search a new diagnosis is not too functional, it needs to be faster and able to find the diagnosis with synonyms. ----- ### "Great product within budget" — 4.0/5 > **Aparna** | *15 February 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It’s is user friendly and help section is great. One stop EMR for practice management, insurance verification, billing, denials and posting. > > **Cons**: Customer service can be better. Posting can be improved as it’s is not payer friendly. No all payer posting can be seen. > > It’s better than many of the EMR system in that price range. Good for smaller organizations. Clinician friendly and billing is accurate and fast. ----- ### "CGM APRIMA" — 5.0/5 > **Jeffrey** | *6 May 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Timely and efficient customer service based in the states for issues with not only software but billing issues as well. > > **Cons**: Way too many clicks to get where you need to get. They just did an update that added way more clicks than before but the new layout is nice. > > Positive. Only have had a few issues with them but most can be resolved easily and customer service is extremely helpful. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/1035/aprima?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/1035/aprima) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data