---
description: Review of Voximplant Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Voximplant Platform | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Voximplant Platform](/software/102566/voximplant)

# Voximplant Platform

Canonical: https://www.softwareadvice.co.nz/software/102566/voximplant

> Voximplant Platform is a full-featured cloud communications platform as a service that enables organizations in industries such as banking, retail, classifieds and logistics to create and deliver innovative customer communications using voice, video and text messages. Features include phone network connectivity in 58 countries, push notifications, predictive dialing, text-to-speech conversion, voicemail detection and call queueing within a low-touch serverless environment and no-code development options. The platform includes a variety of integration options for existing telephony systems, web, and mobile.


Voximplant offers automated call distribution functionality which lets contact centers route incoming calls to suitable and available agents. Marketers can create outbound calling campaigns and conduct phone surveys to collect feedback from customers. Operators can also view caller profiles and record calls for further analysis and reporting. 


Voximplant offers integration with third-party customer relationship management (CRM) systems, helping agents access customer details from a centralized platform. The solution is offered on monthly subscriptions and usage basis. Support is provided via phone, documentation and online measures.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voximplant
- **Location**: Palo Alto, US

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio/Video Conferencing
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Code Development
- Communication Management
- Computer Telephony Integration
- Contact Management
- Customisable Reports

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software)

## Related Categories

- [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software)
- [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software)
- [Auto Attendant Software](https://www.softwareadvice.co.nz/directory/1328/auto-attendant/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [App Development Software](https://www.softwareadvice.co.nz/directory/4499/app-development/software)

## Alternatives

1. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
2. [GoTo Connect](https://www.softwareadvice.co.nz/software/2766/goto-connect) — 4.5/5 (668 reviews)
3. [Vonix](https://www.softwareadvice.co.nz/software/102908/vonix) — 4.8/5 (23 reviews)
4. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
5. [Acefone](https://www.softwareadvice.co.nz/software/105288/acefone) — 4.6/5 (135 reviews)

## Reviews

### "Excelente aplicación y servicio" — 5.0/5

> **Jorge** | *17 February 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: La implementación de mi solución fue muy fácil, el equipo de soporte de Voximplant es muy atento y nos ayuda en llevar a cabo nuestras solicitudes, nos orienta para obtener el mejor rendimiento de la plataforma y podemos llevar nuestros requerimientos más alto de como lo habíamos pensado.
> 
> **Cons**: Con relación a otros proveedores, el servicio de soporte tiene un costo un poco alto (aunque vale la pena), me parece que pueden existir planes más económicos que puedan estar entre el plan free y el basic.
> 
> Desde el arranque de la pandemia, nuestro servicio de telefonía tenía un resago tecnológico. Con Voximplant, hemos podido conectar nuestra herramienta colaborativa con la telefonía. Nos ayudaron a recuperar el servicio como lo conociamos y le dimos un plus.

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### "Herramienta completa y amigable" — 5.0/5

> **Francisco** | *17 February 2023* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: La simplicidad y el manejo de la herramienta para hacer llamadas, y a la vez recabar la información en tiempo real. Sin lugar a duda la herramienta más amigable del mercado que he encontrado sin utilizar código.
> 
> **Cons**: Creo que falta mejorar la integración con WhastsApp y aumentar el potencial de mensajes SMS para poder hacer encuestas, mandar publicidad y otros usos que tienen herramientas como Twillio. El modelo ideal sería tener WhatsApp y SMS como landbot.io integrado a Voximplant kit.
> 
> Excelente\! La mejor herramienta para hacer encuestas por teléfono.

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### "Muy buena opción para implementar nuevas soluciones" — 5.0/5

> **Paco** | *17 March 2023* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: su versatilidad y facilidad de implementación, además de su servicio de soporte
> 
> **Cons**: creo que hay oportunidades de mejora en aumentar las funciones de la plataforma
> 
> estamos innovando en soluciones de atención a nuestros clientes

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### "Gran herramienta para automatizar procesos de atención a clientes" — 5.0/5

> **Javier** | *23 February 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: La facilidad de implementación a través de nuestro APIEn solo unos días logramos tener una PoC convincente
> 
> **Cons**: Nada hasta el momento. Buscaría mejorar las opciones comerciales para pequeñas empresas
> 
> El equipo asignado a mi cuenta ha sido excepcional, dando seguimiento puntual a los requerimientos y dudas en general.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/102566/voximplant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/voximplant-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/102566/voximplant> |
| en-GB | <https://www.softwareadvice.co.uk/software/102566/voximplant> |
| en-IE | <https://www.softwareadvice.ie/software/102566/voximplant> |
| en-NZ | <https://www.softwareadvice.co.nz/software/102566/voximplant> |

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