--- description: Review of Bria Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bria | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Bria](/software/101636/xlite) # Bria Canonical: https://www.softwareadvice.co.nz/software/101636/xlite Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/101636/xlite?page=2) > Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities. Bria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private. Bria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored experience that streamlines the communication and collaboration experience for businesses and resellers. > > Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 106 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CounterPath - **Location**: Vancouver, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$2.95 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /user/month • Bria Team Pro - $9.95 /user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID ## Integrations (11 total) - ACCOUNTS - Callture - CloudCall - Crexendo Cloud Business Phone System - Localphone - Microsoft Outlook - OnSIP - Salesforce Sales Cloud - Ubefone - Zadarma - babelforce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software) - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) ## Alternatives 1. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 2. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 3. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.7/5 (159 reviews) 4. [Zoom Phone](https://www.softwareadvice.co.nz/software/123022/zoom-phone) — 4.5/5 (244 reviews) 5. [Cloud Softphone](https://www.softwareadvice.co.nz/software/181972/acrobits) — 4.7/5 (10 reviews) ## Reviews ### "Reliable, Simple, and Effective Communication Platform" — 5.0/5 > **Bill** | *15 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Bria is that it provides a simple and efficient way to manage communication needs. The platform is easy to use, reliable, and helps streamline calling and collaboration features without adding unnecessary complexity. > > **Cons**: What I like least about Bria is that some features and settings can take time to understand and configure. The overall experience is reliable, but the user interface and customization options could be more intuitive to make setup and troubleshooting easier. > > My overall experience with Bria has been positive. It is a reliable communication tool that provides the features we need and performs well for day-to-day use. While there is some room for improvement in usability and setup, it has been a dependable solution for our calling and communication needs. ----- ### "Simply the best" — 5.0/5 > **Oliver** | *6 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It just works - with any hardware you're using. Whether you're on a MacBook and have a $200 headset or simply use your smartphone, Bria is by far the best softphone we ever used. > > **Cons**: They recently released a new version, Bria 5. For existing users of Bria 4, it was necessary to buy an upgrade since Bria 4 doesn't work anymore with recent Operating Systems. Was a bit of a cost, but paid with pleasure. Transferring calls between softphones does not always work. Was in touch with support before (they answer very quickly) but haven't got it figured out yet. > > Besides the obligatory upgrade + smaller issues with transferring calls, my overall experience is overwhelmingly positive. We've used another softphone provider before and simply switched over completely to Bria after an endless road of issues. That road has come to an end now, and we're very happy with Bria. ----- ### "This did not work for us" — 3.0/5 > **Verified Reviewer** | *12 December 2018* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Hard to say, not much of it worked. It was better than being tied to a physical phone, but only when it was working. The best thing I can say is the tool has a built-in "send report to technical support" button. > > **Cons**: Dropped transfers, absent notifications for calls/missed calls... upside was I was able to just ignore my phone for a few months. ----- ### "Integration and update" — 4.0/5 > **Andre** | *18 December 2018* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: What I most like in Bria is the integration with so many devices. My headphone has support to Bria, so it is easy to answer and make calls. > > **Cons**: What I least like is the update. There is a new version that support what I need, but I have to purchase again to have access to the new functionalities. > > Overall, it works good. Stable and reliable are the words that explain Bria. ----- ### "Works well" — 5.0/5 > **Tom** | *9 February 2021* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: Bria is a well featured VoIP soft phone and I like that it integrates with many different providers out of the box > > **Cons**: I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC which means I have to juggle my logins\! > > With Bria I can answer calls from anywhere and it integrates into iOS ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/101636/xlite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/101636/xlite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data