About Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
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Datadog pricing

Datadog has a free version and offers a free trial. Datadog paid version starts at US$15.00/month.

Starting Price:
US$15.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Datadog Reviews

Overall rating

4.6
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Feature rating

Value for Money
4.1
Functionality
4.5
Ease of Use
4.2
Customer Support
4.2
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All Datadog Reviews

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243 reviews
Dnyanoba
Dnyanoba
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 9/03/2023

Datadog for log analysis of cloud

Till now we have one of the good experience with the data dog as it is helping us a lot in monitoring our cloud and database server. A support from datadog team is also good thing to consider.

Pros

The best feature of data dog is real time monitoring of logs and vulnerability scan which stands unique to save the server and cloud from further damaging

Cons

The datadog user interface is very hard to learn and with the minimum training anyone cannot operate it fully also a lot of integrations are very difficult to operate.

Alternatives Considered

Panther

Reasons for Switching to Datadog

Price of datadog is very less when compared to other competitors and data dog has lot of feature which stands a top among its competitors datadog can work very smoothly in large data as well.
Marcos
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 19/12/2022

Datadog is great! Room to improve but definitely the future of observability

Pros

For us the most liked feature of Datadog is the possibility to compare all data that we received from our platform. Being able to compare the platform status, the network status, the performance traces, the logs is really helpful letting us find issues where we couldn't find if we will do it manually.

Cons

Datadog is great but it misses something, for example it could include a self remediation tool. Since every server has already installed a Datadog agent it would be so helpful if with the UX we could add, edit or delete custom checks in python or something like that, and if we could automate some actions programmed in the UX so we could work and integrate with escalation policies, alerts and more.

Alternatives Considered

Grafana

Reasons for Choosing Datadog

Pandora was not escalating like we expected and we wanted to search for a unified product that covers everything we need, server monitoring, database monitoring, APM...

Switched From

Pandora FMS
Craig
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
1
Customer Support
2

3.0
Reviewed on 18/12/2020

Couldn't install

If you can get it running I am sure it's good.

Pros

Looks like it should do the job, less log limits than other products.

Cons

Spent days trying to get it working on a pretty vanilla Windows VM but never could get it up and running. Support pretty much just told me to read the documentation which wasn't really helpful after going over it ten times already. Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.

Alternatives Considered

Site24x7 and Raygun

Reasons for Choosing Datadog

Price

Switched From

Retrace by Netreo
Shayla
Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 14/06/2023

Using Datadog to guarantee bug-free software

It's an intuitive program that provides users with comprehensive records of all recent actions. Displays success or failure of the process. If the attempt fails, identify the faulty stage. It explains everything from beginning to conclusion.

Pros

All of Datadog's basic building blocks are top-notch. Their data ingestion is lightning fast and (usually) dependable, their graph widget is adaptable and usable in a wide variety of contexts, and they have a good track record of introducing products that combine these features.

Cons

Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and offers irrelevant answers.

Srinivas
Srinivas
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/12/2022

Best Application Performance Monitoring tool!

Datadog helped us solve a critical reliability and traceability problem we had with one of our customers. There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there were other monitoring tools being used, they lacked the capabilities that Datadog has which provided much greater visibility and helped us improve the reliability of our system landscape. Onboarding was a breeze and customer service top notch!

Pros

Service Map, Session Replay, Custom metrics and monitors

Cons

We had a sticker shock after onboarding, as the was the hosts were counted for certain infrastructure was not clear from the documentation.

Alternatives Considered

Dynatrace

Reasons for Switching to Datadog

Ease of integration, comprehensive documentation, good community engagement, good customer service, clarity in pricing
Sandeep
Sandeep
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/12/2022

One Consol for everything related to monitoring

Excellent.

Pros

I need not have multiple monitoring solutions for different Applications. So, creating combined Dashboards/Monitors/Alerts is very convenient.

Cons

Pricing is a little on the high end, but it's definitely worth it .

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 3/01/2020

Great for working with AWS

We have been using DataDog to monitor our lambda logs for errors as well as keep track of load and uptime on various RDS and EC2/Fargate instances. The multiple account setup can be a bit flakey at times but overall the product works well and has a consistent interface

Pros

The log imports from AWS work really well and are much faster at searching than using AWS Cloudwatch. I find it easy day to day to search for items in logs, especially after implementing a few log transformers

Cons

initial setup gets a bit confusing sometimes, and it was easier to change the logging format of our code than to implement lots of parsers to make the log interpretation better

Alternatives Considered

Loggly

Reasons for Choosing Datadog

searching logs was too slow and difficult to get the results we desired quickly (especially to track down recent customer problems)

Reasons for Switching to Datadog

better / easier integration with our current development stack
Yaniv
Yaniv
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 2/10/2021

Good service for logs management and analysis

We used it for querying and analyzing logs in case of problems in our platform (bugs, stability, performance, etc.)

Pros

The searching and filtering capabilities where quite convenient

Cons

The stability issues in the last year got more often than usual, which is quite problematic when you need access to you logs in real-time

Rayla
Rayla
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
0

5.0
Reviewed on 1/09/2019

I was hoping this would be a Splunk alternative

Pros

Datadog is useful for visualizing and monitoring your cloud applications. If you have agents on you devices, it can analyze a ton of information coming in and show it to you, but that's where it ends, at least, as far as I could figure out in my free trial.

Cons

I was very hopeful of this software, but I didn't want to throw agents from a product I've never used before on my servers and instances, so I tried to upload a data pull ( about 500,000 log entries) to Datadog, to see what it could do, but there's no way to upload a csv/txt file to the software. It has to be via agents on your services. I know that metadata would be missing from a csv, but it seems like a major oversight to not be able to accept a csv of logs for a new user to experiment at low risk.

Alternatives Considered

Splunk Enterprise

Reasons for Switching to Datadog

My company decided to stay with Splunk and not switch to Datadog. It has a lot more capabilities.
Belen
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 17/10/2024

Datadog has been a lifesaver for keeping track of our servers and infrastructure.

Pros

The dashboards and visualizations are top-notch, and the alerts have saved us from downtime.

Cons

I wish the initial setup was more user-friendly, and the pricing can be a bit high.

Khatibur
  • Industry: Restaurants
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/08/2023

Real time Platform Monitoring Tools

DataDog is the best observability monitoring tool to detect any type of error in the system. The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue. It can easily integrate with all third-party tools like Jira, slack, opsgenie

Pros

The most like features of datadog are it provides real-time monitoring of any happens In the system and it is easily customizable. With the help of logs, we can easily create the monitor and dashboards. It can easily use all other third-party tools and can create alerts. It also provides anomaly which works on past data and it is sensitive and useful. Datadog is also AI capable, There is a feature called Datadog Insight which can easily detect any error in the system.

Cons

Datadog is a fairly new application, Learning advanced features we are not able to find much documentation and learning on the internet. It also stores limited historical data and licensing is fairly high compared to similar monitoring platforms.

Alternatives Considered

Amazon CloudWatch

Switched From

Splunk Enterprise
Henry
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

4.0
Reviewed on 19/05/2021

New Aged way of Monitoring

Overall experience has been great overall as our account managers will always do their best to try to meet our requirements and needs. They have done a good job at planning out all meetings with senior engineers when required.

Pros

I truly enjoy the integrations that datadog provides. It allows us to view more metrics that are more of a deep dive into specific applications. These metrics help us understand what is widely monitored in the industry that we did not think about monitoring ourself.
Another key item is that datadog comes out of the box systematic checks that we normally had to add in manually for a newly onboarded host.

Cons

The item I dislike least is that when you decommission a host the application requires up to 24 hours for that host to officially disappear from the list rather than being removed immediately.

Shagun
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 17/12/2022

"Data-driven insights for smarter decision-making."

I've been using DataDog for a few months now and I'm really happy with it. It's a great monitoring and analytics platform for applications and infrastructure. It's easy to set up and configure, it's reliable, and it provides a lot of useful information to help me troubleshoot and monitor my applications. The dashboards and graphs are easy to understand and are great for getting an overview of how things are performing. The alerting and notifications are very useful, and I'm able to quickly identify and address any issues. Overall, I'm very satisfied with DataDog and would highly recommend it to anyone looking for a reliable and comprehensive monitoring and analytics platform.

Pros

Datadog provides real-time insights into the performance of applications, servers, and services. It helps you quickly identify and troubleshoot issues before they become critical.Datadog is easy to set up and use. It requires minimal configuration and supports various cloud services and integrations, It provides a comprehensive monitoring system for both on-premises and cloud-based applications.

Cons

Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive customizations.Datadog is a high-end monitoring platform, and its pricing reflects that. It can be expensive for small businesses, especially those who don’t have a large budget for monitoring software.

Richard
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/12/2022

Well worth the investment

Overall, it has been a very pleasant experience in comparison to New Relic, Logic Monitor and AppD.

Pros

It is simple to setup and maintain. Plus the UI is really easy to understand.

Cons

Polling period of the alerts are not short enough. The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down.

Alternatives Considered

AppOptics

Reasons for Choosing Datadog

Price and ease of use

Switched From

LogicMonitor, AppDynamics and New Relic
billl
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
4

5.0
Reviewed on 11/01/2023

datadog stuff

i have a great account team that really partner with me. the service is very useful and reliable

Pros

the ease of implimentation and the ability to capture meaningfully info easilyquickly

Cons

it's super expensive....almost cost prohibitive

Michael
  • Industry: Computer Games
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/12/2022

Datadog is best in class

Love it, could not imagine better.

Pros

Easy to use and gives us the data we need to understand what is happening in our applications.

Cons

It has taken us a while to implement. Ebs support is not as intuitive as others.

Alternatives Considered

Splunk Enterprise and Observe
Jahiezer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4.0
Reviewed on 27/06/2018

one of the best software for monitoring in the market

Pros

This software allows to monitoring all you need and also can find lots of solutions for a high gama of cases. by using this app i be able to see the problems that me and my team have, so we can solve it by utilizing all the data that datadog provides. Works in differents OS and that make things more easy

Cons

The proces to instal and put in march this softwre can be a nightmare if you have not experience, it is really complicated. Though the software have nice tools, the price is not the best in the market, is posible to find something good for lowes price if you know what are you loking for. And finally haved some problem with some data transfer working with this app but i really dont konw what was the razon why

Mohammad Rabiul
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/10/2022

Datadog Review

Making the decision to utilize Datadog really facilitated my job. One of the finest tools that I can use to keep an eye on the performance and health of my projects is the study of the logs. This gadget works nicely and is quite practical. Real-time logging is effective. Definitely essential.

Pros

From my opinion, with the most excellent features that Datadog has as user can track and take after logs in real time, something truly imperative to have within the case of extend is live. I usually like the idea of creating custom sees of sets of logs (with custom channels, information parsing and a parcel more) which user will share them together with the user group.

Cons

Setting it up for the first time, seems like is a little challenging which is not at all simple to use or understand all the capabilities that Datadog provides at first. Interface is challenging and occasionally a roadblock. Then, filters are not very helpful if user fields are not properly mapped.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 28/07/2021

Monitoring for senior developers / platform people

We use it as a primary monitoring system. I'm a senior developer in charge of my team and I use it a lot. Dashboards are used daily in order to monitor what's happening, usually when deploying new features or changing some endpoints. We can trace the improvements we do by measuring response time, amount of errors, etc.

I, as team lead, also use notebooks a lot to elaborate the QBR (quality business review) each quarter. I can create custom reports easily using the custom metrics we have configured across all the microservices.

In comparison with New Relic, from my personal experience, Datadog is much better.

Pros

Dashboards. Custom metrics. Ruby integration. Notebooks. Monitors & alerts.

Cons

It takes time to understand each part and understand how to use it. It's a complex thing and if you're not familiar with monitoring systems it could be difficult to figure it out how you can find what you need.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 11/05/2019

Monitor full stack app performance with Datadog

Pros

For our AWS deployment, we use Datadog for application performance and server monitoring as well as synthetic HTTP tests . DataDog enables real-time information and measuring engineering-specific metrics and allows you to control how you trace and diagnose data. If you are looking to track the time it takes for a web hook to fire after an asynchronous request has been made, you can store the time the request has been sent in your database and when the webhook fires for that request, measure the delta and send it to DataDog. DataDog integrates with Slack, which allows for alerts on average and max thresholds.

Cons

Datadog has a mature product but features are limited, the tool feels dated and the UI is very plain.

Žymantas
  • Industry: Media Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 16/12/2022

Platform observation tool

We are happy to use

Pros

We do like easy management and analysis of logs, tracing .

Cons

Helm charts is bit hard to understand. Configuration might be hard for non experienced person

Alternatives Considered

Dynatrace

Reasons for Switching to Datadog

Cheaper then dynatrace
Matt
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 16/12/2022

Datadog is a must have for any cloud base infrastructure

Pros

I love the ease of use, the up-to-date documentation, and the product capabilities.

Cons

Support is slow and lacking, costs can get out of control fast and are not straightforward.

Alternatives Considered

Splunk Enterprise
Cara
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/12/2022

Best all-in-one monitoring tool

Pros

Being able to combine all of our analytics tools in one place makes it easy to find the right information to investigate, monitor, and resolve operational issues quickly. Combining products like logs and APM traces makes both tools even more powerful for finding and understanding problems with our applications.

Cons

If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts.

Amiril Rahmi
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 21/09/2022

Good tool for APM

It is very useful tool and we hardly getting any downtime issue with the Datadog itself.

Pros

We use Datadog mostly for our infra monitoring and log management. These features are very useful as they are real-time, helps to make sure our services are up and running, provide alerts whenever there's anomaly, and we can always trace back using their logs.

Cons

Pretty pricey and their UI is not easy to understand, first time user will need more time to adjust.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 18/12/2019

Datadog Sniffs Out Problems Fast

Datadog is an amazing cloud monitoring solution that provides great insight and alerting for our platform.

Pros

Datadog provides a great, easy-to-use and extensible interface for displaying data out of your own systems, providing you the insight to sniff out issues as they arise.

Cons

No matter how many integrations Datadog builds in, there will always be gaps, and some of those gaps hit our needs. As such, we need to use several monitoring solutions to cover our whole platform.

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