---
description: Review of Zoom Workplace Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Workplace | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Zoom Workplace

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> Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail \&amp; Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.&#10;&#10;Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.&#10;&#10;Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
> 
> Verdict: Rated **4.6/5** by 14661 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14661 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: $14.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses: $19.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- AI Headshot Generator
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automated Image & Video Editing
- Automatic Transcription

## Integrations (59 total)

- Absorb
- Acuity Scheduling
- Asana
- Bitbucket
- Blackboard
- Book Like A Boss
- Box
- Calendly
- Canvas
- Dropbox
- Egnyte
- GitHub
- GitLab
- Gmail
- Gong.io

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software)
- [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Calendaring Software](https://www.softwareadvice.co.nz/directory/4657/calendar-app/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11130 reviews)
2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17670 reviews)
3. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12161 reviews)
4. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24183 reviews)
5. [GoTo Meeting](https://www.softwareadvice.co.nz/software/188188/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "Great for organizations" — 5.0/5

> **Beatrice** | *3 August 2026* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: Zoom workplace allows for the multi-use of video calls with internals as well as externals. We had a great experience with hosting large webinars on this platform.
> 
> **Cons**: If you schedule 2 webinars at the same time, this causes quite a mess and you have to call customer support to work it all out.
> 
> Overall, the experience has been very good for a professional setting. Can highly recommend for organizations.

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### "Reliable and Professional Platform for Business Meetings and Collaboration" — 5.0/5

> **Dave** | *16 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Zoom Workplace is a reliable, easy-to-use platform that delivers high-quality audio and video for meetings of all sizes. It has become an essential communication tool for customer meetings, sales presentations, remote collaboration, training sessions, and internal team discussions, with dependable screen sharing and collaboration features.
> 
> **Cons**: The free version has meeting time limitations, and some advanced collaboration and administrative features require higher-tier licensing. Occasionally, network connectivity can impact call quality, although this is generally outside of Zoom's control.
> 
> Zoom Workplace has become a critical part of our daily business operations. We rely on it for customer introductions, sales meetings, vendor discussions, project planning, technical support, and internal collaboration. The platform is intuitive, dependable, and consistently provides a professional meeting experience that helps us communicate effectively with customers and business partners.

-----

### "A Complete and Reliable Platform for Meetings and Team Collaboration" — 5.0/5

> **Anonymous User** | *30 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: I primarily use Zoom Workplace for video conferencing, online meetings, screen sharing, team communication, webinars, and scheduling client appointments. The platform is easy to use, and joining or hosting meetings is quick and reliable. Screen sharing works smoothly, and the audio and video quality are consistently good. The built-in scheduling features make it easier to coordinate meetings, while the collaboration tools help keep communication organized, especially when working remotely.
> 
> **Cons**: The desktop application can use a fair amount of system resources during longer meetings, and some advanced collaboration and AI features are only available with higher-tier plans. It also takes a little time to explore all the available features if you're new to the platform.
> 
> I've been using Zoom Workplace regularly for remote work, client meetings, internal team communication, webinars, and appointment scheduling. It has been a dependable platform with stable performance and very few connectivity issues. The interface is straightforward, and features like screen sharing and meeting scheduling help make day-to-day work more efficient. Overall, my experience has been positive, and it has become an important part of my daily workflow.

-----

### "A great, modern platform for large teams" — 4.0/5

> **Abby** | *18 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often. I also really appreciate how easy it is to use overall. This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use. The customer support is quick and responsive, which makes a big difference when you need help. Overall, Zoom offers a smooth user experience with a well-designed, user-friendly interface, easy for cross-team meetings/collaboration and I love using it.
> 
> **Cons**: One downside of Zoom Workplace is that it can be difficult to see all participants clearly when you have a large group, especially on laptop screens. This can make it harder to stay engaged with everyone but the gallery view with arrows to move the participants around does help. Another drawback is the extra costs, some useful features are only available as paid add‑ons, which can make it more expensive overall than expected.

-----

### "Zoom Workplace: Reliable Communication & Easy Video Calling" — 4.0/5

> **Estrella** | *4 August 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Great ease of use for monthly calls. Its chat and messaging work fine for quick notes. Value for money is good, bugs and issues are minimal, though customer support and project management tools are basic.
> 
> **Cons**: In-meeting chat and messaging history clear after calls. It lacks deep project management features, customer support can be slow, ease of use drops in complex settings, value for money is low if unused, and audio bugs and issues occur.
> 
> For 1+ years, ease of use for external meetings and family calls was solid. Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/101384/zoom)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/101384/zoom> |
| en | <https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/> |
| en-AU | <https://www.softwareadvice.com.au/software/101384/zoom> |
| en-GB | <https://www.softwareadvice.co.uk/software/101384/zoom> |
| en-IE | <https://www.softwareadvice.ie/software/101384/zoom> |
| en-NZ | <https://www.softwareadvice.co.nz/software/101384/zoom> |
| fr | <https://www.softwareadvice.fr/software/101384/zoom> |

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