---
description: Review of AnyDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AnyDesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# AnyDesk

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> AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.&#10;&#10;&#10;Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.&#10;&#10;&#10;Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.
> 
> Verdict: Rated **4.6/5** by 1795 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1795 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AnyDesk Software
- **Location**: Stuttgart, Germany
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €22.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Solo (feature set for single-person companies): €14.90/month&#10;Standard (feature set perfect for starting with a team license): €29.90/month&#10;Advanced (advanced feature set to support additional business needs): €79.90
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Application Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- File Transfer
- Mobile Access
- Monitoring
- Multiple Monitor Access
- Print Management
- Real-Time Chat
- Remote Access/Control
- Remote Printing
- Reporting & Statistics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software)

## Related Categories

- [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software)
- [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software)

## Alternatives

1. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11636 reviews)
2. [RemotePC](https://www.softwareadvice.co.nz/software/100979/remotepc) — 4.7/5 (583 reviews)
3. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1472 reviews)
4. [GoToMyPC](https://www.softwareadvice.co.nz/software/99800/gotomypc) — 4.8/5 (588 reviews)
5. [Supremo Remote Desktop](https://www.softwareadvice.co.nz/software/100976/supremo) — 4.7/5 (447 reviews)

## Reviews

### "Fast remote access with small connection hiccups" — 4.0/5

> **Harshul** | *15 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. &#10;File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before.
> 
> **Cons**: Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. &#10;A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days.
> 
> Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. &#10;There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use.

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### "Anydesk helpful" — 5.0/5

> **Sim** | *20 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support
> 
> **Cons**: It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues
> 
> Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team

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### "Anydesk is the best free remote software to access another computer." — 5.0/5

> **Monique** | *29 September 2021* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: Anydesk was the perfect solution when my TeamViewer stopped giving me free remote access to my work computer. Anydesk has faithfully worked well for me except on a few occasions, I have been able to do remote work easily during the pandemic accessing files that are on an office server and computer.
> 
> **Cons**: There have been rare occasions that Anydesk has disconnected on me in the middle of something and had trouble reconnecting for a while.
> 
> I am able to work remotely and do my job exactly as I did it before the pandemic. I can access files, do file transfers and use software remotely.

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### "Great for Multiple Devices\!" — 4.0/5

> **Parker** | *7 May 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners.
> 
> **Cons**: Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.
> 
> Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated.

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### "AnyDesk over Teamviewer?  Yes\!" — 4.0/5

> **Travis** | *29 May 2025* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: AnyDesk has been a wonderful tool for our MSP business.  Functionality is similar to that of TeamViewer with a lower overall cost.
> 
> **Cons**: They have recently changed their pricing structure and increased rates by about 25%.  It is still cheaper than TeamViewer so we will likely continue to use for a while.
> 
> We have never really needed to engage tech support as the product just works.  It's simple to setup on a remote server so we can access on demand and fix issues should they arise.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/100985/anydesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/100985/anydesk> |
| en | <https://www.softwareadvice.com/remote-support/anydesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/100985/anydesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/100985/anydesk> |
| en-IE | <https://www.softwareadvice.ie/software/100985/anydesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/100985/anydesk> |
| fr | <https://www.softwareadvice.fr/software/100985/anydesk> |

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