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About AnyDesk
AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.
Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.
Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.
AnyDesk pricing
AnyDesk has a free version and offers a free trial. AnyDesk paid version starts at €14.90/month.
Starting Price:
€14.90/month
Free Version:
Yes
Free trial:
Yes
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AnyDesk Reviews
Feature rating
5 reviews of 1,727
View all reviews
Luis Daniel
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 3/02/2020
Great Free Alternative to Teamviewer
Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.
Pros
It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.
Cons
It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).
Alternatives Considered
TeamViewer RemoteReasons for Choosing AnyDesk
Pricing, it's becoming extremely expense.Switched From
TeamViewer RemoteReasons for Switching to AnyDesk
The pricing and comparing the features I needed, Anydesk covered them all.
Ahmed
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/05/2024
User review for more than 5 years
Very good experience. There are no negative comments I can leave
Pros
Ease of use and ease of downloading. The size of the program is very light. Very easy to use. Very simple. There are no complications
Cons
I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good. This problem I encountered more than once and I did not understand its cause.
Minn Htet
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 13/09/2024
Excellent Remote Control Software for all users
Pros
As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software.
Cons
No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen.
Harmz
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for Free Trial
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
3
Reviewed on 12/08/2024
Good, but critically flawed.
We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.
Pros
The app is fantastic and super easy to connect remotely to machines
Cons
The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.
Judy Mae
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 10/07/2024
Tool in assisting clients online
My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients
Pros
This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.
Cons
I'm not being biased on this application but it really is a good thing to have this application.
