User Reviews Overview

About CWX

Designed for the medical, utility, telecommunication, and educational industries, CollectionWorks software solution, CWX, is a cloud-based and on-premise collection software for small to medium-sized businesses. CWX helps...

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Feature ratings

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

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Alexis R.
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2018

Excellent collection software for companies.

Improvement in the audits of the collection system, growth and monitoring of payment commitments with our customers.

Pros

*. It is an excellent platform for collection systems of small, medium and large companies, with outstanding features in credit reports, collections and payment plans.

*. It has an electronic update of the demographic information of the client, which guarantees that we always know where it is located.

*. Digital interface for the customer billing system, since it has automated systems which generate letters and emails to generate notices or define their status within the system, which guarantees the customer to reinforce their verbal commitments.

*. Its report system is quite detailed, it makes it possible to establish payment arrangements to follow up on them, fulfilling audit parameters.

Cons

I have nothing negative to add about the platform, except that they must improve their website, which guarantees and increases the capacity to increase their client base since it is an excellent software.

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