Timesheets.com Reviews

Pros

Very user friendly. You can add sick leave time booked of and even holidays easy for hr department

Cons

People have to pit in their own hours which make it difficult to know if they really worked those hours

Pros

Timesheets.com is an excellent timesheet tracking software that makes it easy to track employee hours. The interface is simple and straightforward, and it includes features such as overtime tracking and payroll integration. The reports are comprehensive and helpful, making it easy to analyze employee performance. I also love that it sends out automatic reminders to employees when they forget to submit their timesheets.

Cons

The only downside to Timesheets.com is the cost. It can be somewhat expensive, especially for small businesses. Additionally, the customer support is not always very responsive, which can be frustrating when you need help quickly.

Pros

Copy hours from one day to another. Easy to add hours.

Cons

Slow and not friendly for users. There is a very limited options of reports. It's not possible to copy the hours from one employee to another.

Pros

The support team [sensitive content hidden]) was excellent in teaching & walking me through the process adding a different pay grade for mentoring an employee.

Cons

Nothing.

Pros

We love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.

Cons

I wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.

Alternatives Considered

ClickTime

Switched From

ClickTime

Reasons for Switching to Timesheets.com

We are choosing Timesheets because of the price point, ease of use and a stand-alone product that doesn't need to be integrated to our existing products. Great customer service that started as soon as we signed up. [SENSITIVE CONTENT HIDDEN] made sure that I understood the product by giving me a walkthrough, answering questions and recommending best practices for the tool.

Pros

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

Cons

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

Pros

This was extremely easy to get my staff enrolled. There wasn't a single question, delay, or need to call anyone for assistance with just getting things started. Timesheet sent an email to my staff, the staff enrolled and all I had to do was add the email address. It was super easy compared to ADP. I love that you can save the website to the desktop and clock in with you information without having to login first. It takes about 10-15 seconds to clock in. My favorite feature is the approval of mistakes to clocking in and out. The staff can make a request and you can select to approve it or deny it from the email the system sends you. There is no searching for requests.

Cons

I wish the home page was easier to navigate. The design of the page makes it difficult to get to something the first few times you use it. It could be cleaned up to make it smoother.

Pros

The software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact.
I am notified about manual time entries and I am able to review everything entered before approving.
Employees are happy with the software
Rollout was very easy and the support from Timesheets.com for the rollout was great

Cons

When reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.

Pros

okay and tracking some but not all. auto for 30 min and not true

Cons

I could see a problem with the auto feature on breaks

Pros

I switched from Tsheets or now known as QuickBooks time because after QuickBooks bought them the customer support became horrible. Timesheets rocks in customer support and saved us money. This is why I switched.

Cons

As with all software there is a learning curve but not bad. I just called our rep and he gave me the tips to collect my reports.

Pros

+The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Cons

-There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

Pros

It is very user friendly for employees. Employees of all ages can use it even if they are not technology savvy.

Cons

Overrides are difficult to do, but not impossible. Employees sometimes can't clock-in due to some error, but its seldom.

Alternatives Considered

Time Matters

Reasons for Choosing Timesheets.com

Mainly due to cost.

Switched From

Time Tracker, QuickBooks Time and Timely

Reasons for Switching to Timesheets.com

Cost.

Pros

Very few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.

Cons

As a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.

Pros

If you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.

Cons

Since it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.

Pros

I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Pros

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Cons

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Pros

What makes the software so worthy is the simplicity for both the employee & employer to be able to track hours, notes, vacation and etc. One of the features I really like are the reports that are available. One additional bonus to having this software also includes the archived information on each employee for the hours worked while employed with the company.

Cons

There is nothing to dislike about this software because I feel that the options available make it so easy to setup a new employee.

Pros

Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Cons

There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Pros

Since I'm not the most savvy person with technology, I find the support I receive from Timesheets outstanding. I've had to call in on several occasions when I was trying to locate information on a past employee or other various needs. I most recently spoke with Bob who was highly knowledgeable and was able to guide me through the process to achieve what I needed.

Cons

Honestly, I can't think of anything that I have not liked about the service.

Pros

What I like most about Timesheets is the support. [sensitive content hidden] walked us through every stage of implementation step-by-step and trained our staff. I also talked to other reps on the Timesheets team while researching the best system and found everyone to be equally helpful. Great team. The cost of the service can't be beat. Not only is the per employee fee less than half (and sometimes a quarter) of the cost of other systems. Timesheets is not the most beautiful interface out there, but it works well and meets our needs. The smart phone interface is good and useful and having Timesheets has streamlined our timekeeping and expense process.

Cons

The interface with QuickBooks isn't perfect and we had to employ some work-arounds that make the tool a little harder to work with. The portal is fairly intuitive, but not as nice looking as some others out there. The separation of PTO and project time is inconvenient for users and administrators.

Pros

What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Cons

There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Pros

From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons

The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Pros

Customer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.

Cons

The PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.

Pros

The use and set-up of Timesheets software is very easy for all

Cons

At this time, there is nothing that I think can be improved. Everything so far is working

Pros

The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!

Cons

The only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.