Timesheets.com Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
Learn More

User Reviews Overview

About Timesheets.com

Timesheets.com provides cloud-based time tracking for small and midsize businesses. The service allows employers to track both hourly time for payroll and project time for billing. Employers can also track reimbursable...

Learn more

Feature ratings

Value for Money
4.7
Features
4.5
Ease of Use
4.6
Customer Support
4.8

Browse Timesheets.com Reviews

836 of 836 reviews
Sort by:
Danielle
Danielle
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2018

Great for tracking employees who work in the field! Easy to install and use on smart phones.

GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

Pros

I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.
Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons

We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Ahanaf Ahamed
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/09/2024

Timesheets.com has made it much easier for us to keep track of our time and do more efficient...

It can track time, manage expenses, and generate reports. Any business that cares about accurate timekeeping and smooth project planning should use it.

Pros

Keeping track of billable hours and total productivity is made very easy by the platform's ability to log hours spent on specific research projects. Finding it possible to sort time entries by project and task was especially helpful for me because it makes it clear how resources are being used for different study projects. Creating detailed reports quickly is another great feature. These reports show how time is being spent and how the project is going, which is very important for making sure that goals are met, and resources are used well.
Easy entry is another great thing about the platform. I could easily access the platform on different devices, whether I was working from the office or from home.

Cons

Although the platform has helpful reporting tools, it would be better if users could customize reports to meet their specific research needs. Furthermore, the process of okaying time entries can sometimes feel a bit complicated, especially when there are a lot of tasks and team members involved.

Cassandra
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 9/04/2021

Timesheets for hire

The best experience is the ability to keep an accurate account of time tracking

Pros

I have to say, this is a not really difficult application but it keeps an accurate account of time tracking. You don't clock in unless you are in the building of facility you work and you are connected to the app itself. It has a tracker on the app that lets you know that you are in the correct place at this time and it clocks you in when you go to the app.

Cons

I don't like the fact that you have to go into the app just to check in. I fell like the employee should be able to manage the app better from their phone. If you don't have your phone, then you have to waste time to physically go to a computer to check in. I honestly love the time cards better than this actual app. It can become complicated because it only shows the iphone compatible and it does work under the android system but it compiles complications. If the employee has any other type of phone because not everyone has the best type of phone, they will have issues.

Response from Timesheets.com

Capterra ignored our pleas to remove this review. We can see the full name of the reviewer and their company name, and neither were ever users in our system. Also, we work fine on Android, contrary to the comments made by this reviewer. Our mobile site works on any browser. Please do not use this review in your evaluation of our service. Thank you!!

Replied 3/05/2021

Top Timesheets.com Alternatives

Michael
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/09/2024

Extremely Flexible Online Time-Tracking Software Cannot be Stumped! Or...Timesheets.com is...

Initially, I wasn't impressed with the program; it was somewhat difficult to learn, and its numerous features were not apparent, nor was it clear how to utilize them effectively for different employer scenarios. As an accountant, I would definitely need to know how to customize this software for a variety of situations.

However, once [sensitive content hidden], a ProPartner Program Manager and Solutions Consultant applied her extensive knowledge, experience, and exceptional training abilities, Timesheets.com transformed into an invaluable tool for my client and potential future clients. [sensitive content hidden] involvement brought the software to life, highlighting its significant value.

Some may call what [sensitive content hidden] offered as merely 'handholding.' I consider it the consistent application of top-notch customer service.

Back when I had been using Timesheets.com for about a month, I thought of a few features I would like to see. I wrote them down, expecting to contact [sensitive content hidden] for her help. Literally, she called me without me even contacting her and immediately showed me how every feature I imagined already existed and how to use each one in Timesheets.com. [sensitive content hidden] was amazing!

I prefer software that my payroll clients can use independently without needing frequent re-training from myself or my firm. With the initial training provided by someone as patient and instructive as [sensitive content hidden], the software meets my criteria for favored tools.

For those requiring employee time, mileage, or expense tracking, I highly recommend Timesheets.com.

Pros

Timesheets.com has met every challenge I have presented or even imagined with dozens of 'What-Ifs." The depth of the software as a tool for tracking employee or subcontractor time, mileage, or expenses is truly impressive. As an accountant with a variety of clients, I have seen many different needs and wants for software of this kind. Every question I could ask, every hypothetical situation I could imagine, there was a way for Timesheets.com to fulfill those needs. Its feature set has been well-designed, making it ready to overcome any challenge.

Cons

Until one receives training on how to use Timesheets.com, its interface is not _immediately_ intuitive. After training, it makes sense and is impressive. The slight learning curve is a barrier to adopting it.

Denise
Denise
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 14/02/2023

For the purpose of payroll time entry, we used this great tool

Because of Timesheets.com, I no longer have to manually log my time for my manager. My employer can get a precise account of the times I clock in and out of work thanks to this convenient feature. It's also useful for keeping tabs on vacation time and requests.

Pros

The ability to save Timesheets as a PDF is a great feature. This system facilitates easy tracking of my work and provides solid data for reporting purposes. Because of its intuitive design, this website is very simple to teach others to use.

Cons

A more convenient timing would have been nice. For instance, while it's helpful to see how long I spent working in total, I'd like an actual clock that displays the times at which I began and concluded my shifts.

Gayle
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/09/2024

Timesheets Works!

We have been using Timesheets since early 2017, and it meets all of our needs. The flexibility in time off accruals, the ease of user interface for the users, and the management tools for approvals, corrections and processing payroll are by far the best I have ever seen or used. I rarely, if ever, have questions from our associates on how to manage their timesheet. The support team is beyond fantastic. There is a chat tool within the web-based application, and I have never waited more than a minute or two for someone to respond. Most of the time, the support expert will ask if I would rather discuss on the phone, and call me immediately. I do not recall ever having to wait on a resolution or answer. They listen to the unique questions/concerns that the user has, and are always open to suggestions. If multiple users have the same concerns, they have made upgrades based on the requests. Great folks to work with.

Pros

Timesheets is intuitive, easy to manage, and easy for associates to clock in and out.

Cons

I have not experienced anything that I haven't been able to adjust too. As with any new software/tool, there are things that are different from what I was used too, however, I was able to easily adjust to all changes.

Rahul
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/09/2024

Timesheets.com: Is it Worth it For Your Business?

Pros

Timesheets.com presents itself as a very easy to use / navigate. It has been incorporated within our department for several years and touched upon by multiple staff members. There is minimal training required and instills the ability to track various items, such as PTO and various jobs.

Cons

Timesheets.com can work on developing a more automated process and time templates in a way employee times from previous weeks can be used if identical to prevent manual entry of hours. It can also work on integration with the most popular softwares and calendars based on user request.

Omar
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/09/2024

Timesheets.com Review

My overall experience with Timesheets.com is that it was a reliable form of software to clock in and out of work.

Pros

Timesheets made it very easy to clock in and out. It was easily adjustable in case I missed a clock in or out.

Cons

I didn't dislike any part of Timesheets.com.

Alex
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/10/2024

Timesheets.com Review

My overall experience was a very reliable website to use for clocking in and out.

Pros

What I liked most about timesheets.com was how easy it is to clock in and out.

Cons

There wasn't any bad parts that I experienced with Timesheets.com

John
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2024

Excellent Tool - thank you for the support all these years!

Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.

Pros

Ease of use and navigation. Fast and simple UI.

Cons

Cannot think of any cons at the moment.

Lyn
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 18/05/2023

Operations Review

Basic tool that we have build almost of decade of date with and use it to keep our team time in alignment with the customer's contract

Pros

quick easy way to capture time spent on customers and projects

Cons

Not integrated with our calendar and project management software to eliminate the extra data entry for each staff member to track the time we are selling to our customers

Alternatives Considered

Harvest

Reasons for Switching to Timesheets.com

We are currently using systems that are not integrated and we are wasting time repeating data entry to track our time and activity. We are migrating to MS Teams where we have more options to integrate with other tools.
Kim
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2022

Accountant

Great

Pros

Ease of use for staff and management. The reports are fantastic and easily customized.

Cons

Employee set up is a bit cumbersome but not bad.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Timesheets.com

I recommended it as I worked for another company that used it and so I was familiar which made it easy to implement.
Jenine
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 14/05/2020

Good employee time tracking app

This is a great app overall but it just wasn't the right fit for our company.

Pros

IF your willing to invest some time to set up the app it can be super helpful and make time tracking pretty much fool proof. Integration with Quickbooks was super easy. Importing customers and information from Quickbooks was also very quick and easy. Our employees found it easy to punch in and out and it keeps everyone honest. You don't realize how much money you are losing on payroll when you use paper time-sheets until you switch.

Cons

We are a plumbing and heating company so we do a lot of service calls. This app is great but for a service company wasn't what we actually needed.

Alternatives Considered

SINC and Connecteam

Reasons for Switching to Timesheets.com

We chose Timesheets because it seems to be easy for all our employees to understand. Also because of the integration capabilities
Desiree
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2020

Eliminated excessive paper handling

It's really revolutionized our client billing. I think we more accurately bill our clients and also more accurately detail the work performed. It is also nice to easily see how many billable hours we log in a day or week, helping us to become more efficient with our time. The biggest advantage for me is the huge reduction in paper. I once felt I was drowning in paper, now I can keep my project time, expenses and notes in one digital file. Goodby clutter!!

Pros

We eliminated paper time tracking sheets that were used for each project, needing to manually calculate time in / time out and add entries together for client billing. Using Timesheets project timers allows us to eliminate the paper and also calculates our project time for us. That we can also assign notes to each time stamp keeps us better organized and enables us to recall exactly how our time was spent on each project entry, which we can then use to be more detailed in our client billing and showcase the value for time spent. Time entries can also be entered manually which is nice during times when interruptions are frequent. Time editing is also allowed.

Cons

I wish the time stamps included the ability to view the exact time you started and ended a timer, not just the accumulative time. On occasion I may forget to stop or pause a timer, leaving it running in the back ground. I may be aware I finished up around 5pm but with no starting time to review, it makes it difficult to estimate the actual time spent on an individual entry.

Jane
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2023

Excellent app with excellent support

Overall my experience has been great. The app is easy to use and the support is excellent. I've never had to wait for an answer, and that makes a big difference. The app doesn't slow down my laptop the way the QBO time app did. I'm very happy with the simplicity, ease of use, and very fast data upload to QBO for monthly billing that Timesheets offers. Its BETTER than the QBO app for all these reasons.

Pros

I tested Timesheets about a year ago when I was very frustrated with the QBO time tracking, which was slowing down my computer. Timesheets was a huge relief. It is easy to use, fast to export to QBO billing, and the support has always been responsive and helpful. I also love that I can have timer open for several clients at a time, making it easy to pause a timer for one client to start a new timer for another (and easily switch between client timers during the day.)

Cons

At first the UI was not terrific, but they've released a new UI that's much nicer. It is still simple to use, but just nicer to look at with a larger font.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/01/2019

Customizable!

Our onboarding to the product was a great experience. The Timesheets.com team made themselves very available to answer any/all of our questions, and took the time to understand our needs from the system before providing recommended solutions. Support for training new users of the system was great as well. Since I'm the admin, I figured that I would be the person responsible for training new users, but the Timesheets.com team offered to take care of that for me!

Pros

I work at a non-profit and some of our funders require a number of employees to report where they are spending their work time. What's nice about Timesheets.com is that you can create departments in which employees can associate their time, but also projects as well. Employees are expected to dedicated specific amounts of time to certain initiatives each week and Timesheets.com allow employees to copy over hours week by week and adjust from those amounts. My employees love this feature. It saves them time from reinputting info in that stays constant week over week.

Cons

I did run into one bug while using the software, which Timesheets.com's tech team is working to resolve right now, but in general, for reporting, you can report on employee, by date range, by signed time and approved time. If signed electronically, the report show that the employee (named) and supervisor (named) electronically signed. But in the instance where an employee is also a supervisor or other employees, the report doesn't name them.

John
  • Industry: Defense & Space
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2019

Fantastic and Flexible Timekeeping (and more) Tool for Small Businesses

The three biggest issues that Timesheets.com solved for us were:
1. It moved us away from manual (home grown Excel spreadsheets) that were prone to errors, typos, and unintentional formula changes.
2. Can be DCAA compliant for government and government contractor customers.
3. Saved us a ton of time each month when performing payroll and invoicing functions.

Pros

Just about everything. We sampled five other timekeeping systems (four of which were higher priced) and nothing compared to Timesheets capabilities and flexibilities. We are a small engineering services company with a distributed work force. We were looking for a web-based tool that was able to track our time against multiple clients, projects, and codes within certain projects. We also wanted an easy to use interface for entering time on phones and tablets. Lastly, we were looking for a tool that could be DCAA compliant when required for certain customers/projects. Timesheets hit every criteria out of the park and then threw in bonus features like a company calendar, flexible reports, etc. Another outstanding feature is the ability to enter billing and pay rates based on specific customers, employees and/or projects. This feature alone has saved us multiple hours each month when running payroll and invoicing customers. The price point and features are unbelievable! It more than pays for itself each month. Although the tool is intuitive to use, they also provide online tutorials and unlimited tech support when needed. Did I mention that the customer support is actually helpful and competent? I have already referred several other small business owners to this platform.

Cons

I really have no negatives to highlight. I typically am a relatively harsh reviewer of products. This one doesn't warrant a single negative.

Tina
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/07/2023

Time Tracking made easy!

Overall I love timesheet it helps me daily

Pros

The time clock and time tracking features are among my favorite within Timesheet.com. They make it easy.

Cons

The expense record could be more advance but I don't use it much anyways

Annie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/03/2019

Amazing Product

I would recommend Timesheets to anyone and everyone. It is the best time tracking software out there and integrates beautifully with QuickBooks. Solved my problems wonderfully and is much cheaper than the other software options out there!

Pros

Timesheets is easy to use, it integrates smoothly with QuickBooks; It is inexpensive. It has all the features I need - including mileage and expenses without charging me extra fees unlike other popular and similarly named software. And when I needed mods, they were quick to add them. Their customer service is outstanding! They were with me every step of the way installing and making sure that integration was smooth and seamless. They ran through my first couple of payrolls to ensure everything worked perfectly. They followed up with emails and phone calls as needed to make sure that everything was working smoothly. My team has never had any issue using Timesheets. It is simple to use on any device, from anywhere.

Cons

The only thing I would wish for if I could have a wish is maybe a few more reports or that I could customize some reports. That's it. Otherwise I think it's perfect.

Anna Ruth
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 12/04/2024

Timesheets is a good alternative to other products

For the most part I am happy, but there are features I still do not know how to work and there are some things like the way the reports the hours but does not total each day and i cannot figure out how to see if ot was met. I found it once quite by accident.

Pros

I like that it was fairly easy to use and the cost was reasonable

And the support is very fast and effecient. Shout out to [sensitive content hidden] :)

Cons

Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees

Norma
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/01/2022

Perfect Product

I have used this produce for over a year and I have loved using it on my phone. I can clock in and out on my app and keep track of my time, vacation and holidays.

Pros

This product is amazing. I love using it to track my time and PTO. I use the app so I can clock in and out right on my phone.

Cons

I like everything about this product. All available right on my phone.

Donna
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 20/02/2023

Great experience with Timesheets!

Our overall experience with Timesheets was great. We really needed support to get up and running and [sensitive content hidden] was there for us throughout the process. He was patient and pleasant to work with and really understood the ins and outs of the system.

Pros

What I like most about Timesheets is the support. [sensitive content hidden] walked us through every stage of implementation step-by-step and trained our staff. I also talked to other reps on the Timesheets team while researching the best system and found everyone to be equally helpful. Great team. The cost of the service can't be beat. Not only is the per employee fee less than half (and sometimes a quarter) of the cost of other systems. Timesheets is not the most beautiful interface out there, but it works well and meets our needs. The smart phone interface is good and useful and having Timesheets has streamlined our timekeeping and expense process.

Cons

The interface with QuickBooks isn't perfect and we had to employ some work-arounds that make the tool a little harder to work with. The portal is fairly intuitive, but not as nice looking as some others out there. The separation of PTO and project time is inconvenient for users and administrators.

charles
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to...

great website program

Pros

What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Cons

There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Brian
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/01/2018

Overall happy

Pros

From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons

The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Marion
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2019

Thank you for your Great Service

Excellent customer service.

Pros

Customer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.

Cons

The PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.

836 reviews