Carsforsale.com Reviews

Pros

The website and integration of third party services is great quality and included!

Cons

Would like to be able to include more BHPH reports and payment history

Pros

Everyone is professional and they take their time to explain as needed!

Cons

Website Design is lacking, I wanted my design to be more like my orginal website but it was not possible in your current system

Pros

The website is easy to learn and use....

Cons

We get very few leads - but the price reflects that.

Pros

I like the ease that inventory can be added or removed. I love that it texts and emails me notifications as well as links directly to our CRM. It tracks interests from customers and even records phone calls to review as needed.

Cons

I really do not have any dislikes. I really do feel it is an incredible value.

Pros

I like that it lets me know as soon as someone asks a question or submits and app

Cons

When I have to wait for a link on my phone to log into the website on my computer

Pros

great service reliable product use everyday

Pros

Carsforsale.com is user friendly, easy to navigate and don't know what I would do without its services.

Cons

A.I. has not been implemented. I hope AI is integrated into the sales system. Also, it would be great to have other platforms to post to such as OfferUp, Craigslist and our own Facebook

Pros

Invaluable resource, help to keep website updated and enjoy the tools for history and value

Cons

No real draw back, At least none the I have found

Pros

Printing Buyers Guide, and window stickers

Cons

Have none at this time, will be in contact if there is.

Pros

Mobile app works well enough to call it a tool. The UI looks good as is easy to navigate. Keep up the good work.

Cons

I would love to be able to have control to edit my website theme and such.

Pros

Ease of integration to our process and the quality of the customer that gets to us is the best feature

Cons

JUst want more of their quality customers that we get from their site

Pros

access to my web site and pictures down loading to cars for sale and wy web site in 1 easy step.

Cons

make it eaiser to connect to social media

Pros

The software allows you to complete the task of adding new inventory, or editing existing inventory simple. The step by step process assures that you don't forget any of the important details. The ability to scan the VIN barcode and automatically display vehicle specifics is a real time saver.

Cons

The need to input mileage and price for each vehicle when you are displaying "email for price" or "email for mileage is a waste of time. Although the ability to display videos of inventory is available, you have to first publish the video elsewhere and input the URL into CarsForSale, which is too much trouble and time consuming. Being able to instantly take video and upload directly would be very helpful. Additionally I have been unable to find a way to bring a "SOLD" vehicle back into inventory, except to completely reenter everything. If this feature is available it is not clear how to use it.

Pros

We are a independent Dealer and for one price we get an amazing website with unbelievable tech support and easy to understand and follow basic CRM to track our leads, plus they help us post to social media. Have an app to use, plus you get to post all your units on their listing sight on top of all that! BEST BANG FOR THE BUCK HANDS DOWN!!!!

Cons

Wish it was easier to assign the lead to my sales people from the APP.

Alternatives Considered

Frazer and DealerCenter

Reasons for Choosing Carsforsale.com

To expensive horrible customer service

Switched From

Auto/Mate

Reasons for Switching to Carsforsale.com

Bang for the Buck! Local Midwest company with this much reach and this great of service. Can't find that at any of the BIG TECH Company's period

Pros

It keeps my inventory in line, helps me keep track of the time I have my vehicles and helps me price them according to the market at current. I can print out inventory sheets with all the info "i want" and give them to customers which is so nice. I can also do my paperwork right here and know my profits individually or all together.
This company offers a easy to use program that helps me manage my inventory and my expenses with each car and even posts to facebook for me which in hand helps me get it placed in other groups, and on my facebook page and my website looks awesome.

Cons

there is nothing i do like about the software .. nothing at all

Pros

Easy to add inventory with photos on my desktop PC or from my phone with the app. I appreciate that they continue to add functionality to their website. Customer service is great!

Cons

Some of the features from a higher priced software out there. Would like to be able to add our own custom webpages for vehicle donations.

Pros

The cost is fair for what you do. Your service is better then most. But you have made so many changes it not user friendly

Cons

You have made so many changes in the system for the worse in ease of use. Really it’s to the point of dropping you

The requirements for a code to pull a credit app for my team is frankly a pain in the add. There has to be an easier way.

Our ability to push to Facebook or market place always glitches for some reason.

On your mobile user face your designers put message for more info before the info for the car which creates a lot of waisted interaction and key board shoppers. Really that was stupid I can believe someone actually approved that.

Pros

It is very user friendly. Anytime we bring on a new hire, they're able to catch on to the software relatively quickly.

Cons

Not enough of a DMS system. I know carsforsale isn't marketed as a DMS service but it feels like it wouldn't take much to add cost of flooring, cost of repairs, and minor things to project or populate accurate fees.

Alternatives Considered

Dealer.com

Reasons for Switching to Carsforsale.com

We were referred to carsforsale by a friend. As a new dealership we weren't familiar with any other host but we've enjoyed working with carsforsale.

Pros

The price can't be beat for the features and great customer service.

Cons

Ability to edit/make changes to website content yourself.

Pros

I love the website and the customer service for the website. Very professional, easy to use and simple to update. One phone call and customer service did the rest.

The recent updates and addons in response to the pandemic are exceptional.

Text Leads - Brilliant. Works great, just wish customers utilized it more.

Mobile App - I use it all the time, especially when importing vehicles into inventory.

Cons

Lead generation is non-existent. I cannot recall the last time I got a lead from CFS.com. I never see TV commercials, social media ads, or SEO targeted ads from CFS. I don't see CFS advertise in the same capacity and frequency as competitors such as Carfax, Cars.com. If you're not consistently pulling new clients to your site to see my merchandise then what am I paying for? What is keeping me from going to Cars.com or Carfax for CRM? I feel as if I'm relying solely on my social media presence and website SEO when it was my understanding that customers could and would find our merchandise on CFS.com. Conclusion, brand recognition; get with it or get lost. Your competition is beating you and winning me over more and more everyday, especially CarFax. Not only is Carfax THE authority on car history reports, but they have impressive CRM software, awesome lead generation, top notch free marketing materials and the price is directly competing with CFS.

The recent security updates. Texting a code every time I want to review an application is tedious to say the least. Now I find myself printing applications, just so I can review them later. I never used to print, I would just open the doc in CFS. Now I'm wasting paper, which is wasting money and resources. Don't get me wrong, I appreciate how serious you take protecting sensitive info, I wish there was a more efficient way to do so.

Pros

EASE OF USE, CUSTOMER SERVICE IS TOP NOTCH, INTERGRATES AND PUSHES INFO TO OTHER SITES VERY EASILY!

Cons

NON THAT I CAN THINK OF, THIS PRODUCT GETS UPDATED AND KEEPS ME COMPLIANT ALL THE TIME!

Pros

I believe the program is rather easy to use and seems responsive to the needs of the dealership . Easy to get personal contact if needed and ery helpful personnel.

Cons

I am ok with the software but believe it should intice more information from the customer such as ready to buy , just looking, comparing, etc. When I get a lead I respond really quick and in most cases within a minute or so. Yet even with quick response times and diligent follow up emails I must say that to have only captured a couple of sales is disappointing. It may be us , the clients, or how the program filters leads . I get so much more response from my own Facebook ads than from the program . I very rarely get a response to my emails to the lead . Maybe it is me but really would like more responses.

Pros

make sure my product is price accordingly in my market.

Cons

getting the on line videos to work and online paperwork.

Alternatives Considered

DealerCenter

Reasons for Choosing Carsforsale.com

more exposure and less expensive.

Switched From

DealerCenter

Reasons for Switching to Carsforsale.com

easy to learn and master.

Pros

Cars for sale CRM is very easy to use very user friendly ith a lot of tools at your disposal From inventory reports to designing your website And many other helpful tools too many to list but they really do have it all figured out I've been using the CRM for over 3 years now and I've been in the car industry for 30 plus years and it is truly one of the best I've ever worked with. And most importantly customer support is spot on.

Cons

Off the top of my head there are only a couple of things that are a little glitchy like the photo overlay doesn't apply sometimes The Facebook interface is a little tricky And I would like to be able to go in and edit a Vin number when you 1st enter it if there is an incorrect digit you have to Delete that vehicle and start over other than that As I said everything is pretty spot on

Pros

It was very user friendly easy to navigate

Cons

I feel like there could have been a appointment scheduler or tracker. Something quick & easy to book clients from page. Text templates