Buddy Punch Reviews

Pros

I am an Event Specialist with Deluvia Inc, they upgraded from emailing and faxing my time sheets in to this system. They are out of state so this is a great way for them to keep up with my time while doing "Road Shows". I arrive at my location, open the app and sign in, my employers do require me to attach photos so I snap a photo of the store front before entering. While there, I setup my samples and take a few photos of my presentation to attach when I clock out. I like that I can see my schedule, even though I already know my Road Shows are 11 days back to back for each demo. It takes out 39 minutes for my lunch and keeps up with my total hours so I can accurately calculate my check. They can leave messages after each shift end set of photos. I have seen a few where they wanted to see different angles or my face more throughout my presentations. I've also been told my samples looked yummy, I left messages and asked questions that were answered. This is a good app to have when your employer is out of your area.

Cons

The only thing I found odd was I could log in anytime during my employment, but couldn't do so between Road Shows. I wanted to look at my schedules and could gain access to the app. Other than this hiccup, the app works fine. Deluvia gets my time and there are no shortages on my check.

Pros

The time tracking part of the app and desktop versions is easy to use and was integrated fairly rapidly for staff. I especially like the report systems which include detailed reports breaking down time to the minute for full transparency. Time card approval and tracking PTO along with scheduling PTO is clear and easy to do. This system has made payroll so much easier overall.

Cons

For rural areas, if you don’t have a good WiFi or cell connection then you can’t clock in or out while “offline”. That being said, it has a note system that staff can add to so that Admins can edit their time punches. It would be nice if they could submit a later punch and admins can just approve it so that they don’t have to edit but it isn’t a deal breaker.

Alternatives Considered

OnTheClock.com and QuickBooks Time

Reasons for Switching to Buddy Punch

The design of the application and desktop version were preferable to the counterparts. I tried Buddy Punch for a few weeks before deciding for our company and it was mainly for ease of use and convenience.

Pros

online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so

Cons

Most of it

Pros

easy to use and is very assessable love the customer help

Cons

n/a i have no contradiction's or concerns this is a great app

Pros

BuddyPunch makes employee time tracking very easy. Employees just need to be within a geofence (if one is set up) log in and punch in/punch out. They don't have to jump through endless steps for something that should be straightforward. The user interface is also very user friendly.

Cons

When integrating hours from BuddyPunch to QBO, it'll sometimes error out and you'll have to go back in a submit the hours that it did submit the initial time. It does not happen a lot, but when it does you just need to be sure to catch it to ensure all hours are submitted accurately.

Alternatives Considered

BambooHR

Reasons for Choosing Buddy Punch

Ease of use and more options for the employees we had.

Switched From

QuickBooks Time

Reasons for Switching to Buddy Punch

We chose BuddyPunch over other products after using their trial run to see how much you could actually do on BuddyPunch, it was just best fit for us.

Pros

Easy to clock in from anywhere and still manage how much time you've worked in a day. Easily tells you when you've gone past 8hrs, and also great for seeing when your team members are clocked in or out.

Cons

Wish the time wasn't in decimal form so that it's easier to tell how much time you should work without going into overtime.

Pros

Simplicity of use which made adoption within our organization easier

Cons

Because of it's simplicity, I overcomplicated it for our trial period and had everyone in the organization trying it. To launch, we decided to recreate our site and started running with only the team members that are required to punch in and out

Alternatives Considered

ADP Workforce Now and Paychex Flex

Reasons for Switching to Buddy Punch

The cost for our initial deployment and the relative ease in scaling as we grow our business

Pros

Super easy to report time and have employees correct mistakes they make while tracking time, so its less of a burden for the admin office to validate

Cons

i feel like all the features are good and well designed. there is nothing that i feel that i "like least".

Pros

Simplicity and overall framework and easy to use features.

Cons

Virtually no Cons from my experience at least not yet.

Pros

I can easily and quickly see my timecard on my phone.

Cons

Nothing. It's great! I truly do not have any complaints.

Pros

I like the fact that the support staff is very willing to try to accommodate requests that we have.

Cons

I would like it if we could put Exempt employees on the system, just to track PTO.

Pros

Ease of use, for both employees and managers. The phone app with the clock in/out feature makes this the easiest for our company.

Cons

No cons so far, and I've been using it for almost a year now.

Alternatives Considered

Paylocity

Reasons for Choosing Buddy Punch

Not satisfied and knew there was an easier way to do this.

Switched From

Paylocity

Reasons for Switching to Buddy Punch

User-friendly and ease of use. Barely any training required for this as it's self-explanatory.

Pros

I really like that it tracks and accrues PTO & holiday hours. I don't have to ask anyone what my PTO balance is! I think its smart to be able to add a schedule if you happen to work the same amount of hours each day - much easier to add. I also like that I can add a comment or note of some sort, if needed.

Cons

I feel like there are some visual layout aspects that could be improved - or at least offered as a setting option. For example, I a m a visual person - I would love it if I could select a calendar view for seeing what I have entered for the month already. But I realized not everyone would like that layout, hence the suggestion for an optional setting to change the type of view.

Pros

Support for users and product development is top notch. Best support ever experienced.

Cons

Kiosk punching is great, but the additional step to submit the kiosk timecard is time consuming for the supervisor/managers.

Alternatives Considered

ClockShark

Reasons for Choosing Buddy Punch

The other product didn't properly track PTO and the reports were not sufficient to manage the HR component of staffing. Late/missed punch ins were not available. Online access for managers wasn't available.

Reasons for Switching to Buddy Punch

The support and wiki documentation available. Flexible PTO creation and tracking.

Pros

Buddy Punch is easy to set up and use. Once staff is set up in Buddy Punch they are able to manage their time cards with min assistance. We have used the facial recognition and the scan code- The facial recognition works the most consistently. It is pretty self explanatory for staff to be able to put in PTO for approval and add notes if they need a time adjustment because they forgot to time in or out. There are several reports we use including the location worked, pto, and the location of timing in or out. We had staff that would time in or out from their car on their phone when they were to time in and out on the computer. We were able to monitor that and reinstruct the staff.

Cons

When an employee needs to be removed from the active payroll it takes a few weeks for the persons name to be moved to the inactive list. We tried using the QR codes for timing in and out but the staff would forget their card, the computer would not recognize the card or if their was a poor light, it would be difficult to get it read.

Pros

I like that you can require a photo and location for your employees when clocking in, and can monitor them pretty easily. It is really easy to set up, and you can put extra data in your employee files to have it all in one place. I also like that I can assign managers over certain employees, so they can monitor their own departments and approve accordingly. The facial recognition feature is super helpful when a bunch are clocking in on one device!

Cons

I find the navigation of the site is a little complicated at times. I tend to have to look around for a few minutes or hit the help to find a certain feature that I am looking for. Most of the time they have the feature, I just can't remember where I found it last time.

The app isn't super helpful as the administrator. It is much easier to approve time-cards and review employee activity through the website vs the app. (The app is pretty much good for clocking in purposes only.)

Wish that your facial recognition picture worked for punching in even if you use the "log in" feature vs the "punch" one. (Currently you have to take two pictures when using the "log in" with facial rec. option for punching in.)

Pros

When I made user errors (like forgetting to clock out) the software had built in measures to rectify my mistake. I forgot to punch out, and it has a feature to leave notes for your boss. You can also edit a punch after you make a mistake (just needs to be approved by your boss) So if you get excited and start working before you clock in? No problem. Just punch in and edit the time to an earlier time of the day. Then wait for your boss to approve the changes. It says I can review punches from previous weeks, but I haven't had time to explore that feature yet.

Cons

I didn't devote a lot of time to explore the software, so it took a full work week to figure out what it had to offer beyond punching in and out. Software seems great! I've only been using it for two weeks. I don't have complaints about the software. Any issues I faced were from a lack of understanding how it functioned, and I was able to figure it out on my own (for example: I forgot to punch out, and the next morning when I saw the error it showed me punching in and out at what seemed to be random times during the night) Biggest complaint: the company sent me emails asking me to review the product the very first day I used it, and I personally think people need a few days--up to a week--to familiarize themselves with the software (at least enough to write a review)

Pros

Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

Cons

None

Pros

I was looking for a time collection option for our temporary employee staff. We have anywhere from 15 to 30 temporary employees on staff from different agencies on a weekly basis. It was a chore to have paper time tickets from multiple agencies and making sure the hours were approved by the supervisor was difficult as well. Buddy punch allows all Temp employees to punch in on one clock and it takes their picture so I can verify it was them. We have an IPad set up for this purpose only. At the end of the week I can easily run a report by staffing agency and send the reports to them so the temporary employee can be paid.

Cons

In the beginning we had issues with the IPad not not running the app correctly. I am not sure if the issues were on our end or if they were with Buddy Punch but we had to reload the program once a week it seems for the first couple of months. I am happy to say things are working much smoother now and I rarely need to reboot the IPad.

Pros

What I like the most about the software is that it allows my employees to allocate their time to different locations which improves Job Costing Accuracy. I would like it if it were easier to log more than one location for the day without having to actually clock out.

Cons

I dislike that we continually have issues with people not being able to clock out. They try, but it doesn't work. I've looked over the settings and everything. Also, it would be great if I could print all of the individuals reports without going in and selecting, then deselecting, and selecting a new employee. Basically, I would like to print each employees time card on it's own page at the click of a button.

Pros

Easy to train employees
Easy to set-up and implement
Straight forward user interface
Geofence ability (user must punch in specified areas)

Cons

Would like customizable report options
I sometimes forget when setting up a new user to add them to the Geofence. Our company has only one location so an automatic add would be nice.

Pros

I can customize its features in a way that work for my situation! My employees can clock in and out from the free app on their phones, and I can limit that ability by ip address and location of timecard punch.

I also like that it is so easy to review original punched, and to accept or decline requested modifications if employees have erred or forgotten to clock in or out.

Cons

I wish I had and used cameras for Punch in and Punch out. I don't know how possible this is, or if it's a feature already available, but I wish it would send a notification alert to my employees every time it connects to or loses my workplace wifi.... Or better yet, if it could report the wifi /IP address find and loss times, directly to me -the employer - this way I could approximate, objectively, how accurate my employees are at clock in and clock out.

Pros

The most appreciated aspect of Buddy Punch system is its user-friendly interface, which simplifies the process of recording and tracking attendance effortlessly.

Cons

Navigating the web-based system becomes challenging once a user logs in with their username and switches to utilizing face ID.

Pros

The product is extremely user friendly. It is very easy to clock in/out and to schedule staff from a scheduler perspective.

Cons

The payroll module is not available to Canadian users. :(Integrations with many major payroll services are available but not Sage accounting. :(It would be ideal if user alerts/notifications could be available to remind teams to submit their timecards.

Pros

Right off the bat I was impressed that Buddy Punch offered a 30 day trial, whereas most other systems offered only one or two week trials. Before our 30 days was even up we knew this is the program we were going to use. Buddy Punch was easy to use for all of our employees and I am able to access it from my home rather than having to remember when I went into the office to make adjustments to time cards, approve PTO, or print reports. Also, even though I set specific pay periods, I am able to print reports with whatever date ranges I indicate. I find that very useful. The last feature that we have been impressed with was the ability to select different locations that employees can punch in/ out of. We have multiple locations and it is helpful know where people are physically. Great program!

Cons

I have the mobile app downloaded onto my phone but it is extremely limited. In hindsight, I wish I wouldn't have talked that up so much to my management team, because it turned out to not offer many options or capability.