User Reviews Overview

About Teachable

Teachable is a cloud-based learning management solution used by small and midsize businesses. The solution allows users to create and share online courses by adding audio, video, images, text and PDF files. Students can access...

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Feature ratings

Value for Money
3.8
Features
4.1
Ease of Use
4.2
Customer Support
3.9

Browse Teachable Reviews

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Mike
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/02/2021

The Grass is Not Always Greener

Teachable allows me to run a great online school - and to do so with much of the functionality in one package. I do opt to substitute my own website and email automation (WordPress and Active Campaign) but I use their eCommerce payment platform and feel very confident. I have often wondered about switching but never have found an alterative that does not offer better than an alternative set of compromises.

Pros

Teachable is easy to use and does everything I need it to - and mostly very well. I also like that the company behaves ethically.

The user experience for my students is excellent and the all-in one package makes it very easy for me.

Cons

There are a few little niggles. Not a great mobile solution (but perfectly adequate) and the text editor in the course builder is low on capabilities for formatting beyond the basics (Tables? Not so much). And the placement of toolbars and save buttons is frustrating.

Melissa
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

5
Reviewed on 15/07/2022

Teachable - It's not for everyone

Overall it is a good platform. It is a bit pricey and you'll need to be patient as it is not beginner friendly. If you already are having success in your online courses, this would be for you. If you are just starting, you might try elsewhere.

Pros

I really liked about teachable is that it allows you to setup and integrate your coaching calendar within Teachable to allow for bundles. I also really liked how easy it was to integrate the quizzes as well. The tracking module was also really good.

Cons

It was really difficult to set up the sales page. There are no marketing tools integrated with this. It is very expensive in comparison to other options as well. I did not typically have the best response with customer service - it wasn't bad though, it just wasn't good.

Alternatives Considered

Kajabi and Thinkific

Reasons for Switching to Teachable

Teachable was highly recommended, so I choose Teachable as it seemed the easiest to implement.
Brandi
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

2
Reviewed on 7/09/2020

Disaster

Horrible, frustrating and a huge waste of a lot of time. Added so much more work for me to do when the point of having the software was to save me time.

Pros

Well, when I started I liked the idea of drip content for my students weekly lessons - BUT, it doesn't work properly so I can't say I liked anything about the Teachable software.

Cons

Constant Problems
The software constantly has glitches and major problems. My students have problems getting in, links do not work and have to be sent several times. My classes receive emails from other classes/courses that don't apply to their course at all.
Don't get me started on Customer Service. UGH! They replay in a decent amount of time - with a bunch of work for YOU the person paying to use their platform to read through, problem solve and basically try to figure out why THIER platform is not working properly.
For most of us we pay for a platform like this to cut down on the workload we have! Not create EXTRA work! I have spent so much time doing Teachables job that I rather create a damn Facebook group page for free and post the video learning and tutorials there. Or build it into my own website.
I can't even use their merchant services as they have asked for my tax info literally 30+ times. I sent it to them the first 10 times and just said forget it and have my student pay through our business system.
Wast of money and a HUGE waste of time.

Alternatives Considered

Kajabi, Udemy Business and Thinkific

Reasons for Switching to Teachable

Price and features

Top Teachable Alternatives

Jessica
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/01/2020

It's a great platform for my course

I have enjoyed my time with Teachable thus far and I think it's one of the best platforms out there. I'm enjoying the user-friendly process.

Pros

I was excited to find a product that was stremlined and user friendly. I even like that I can register students without registering for their monthly plan. Of course the fees are a little higher with that version but I like the 'try-before-you-buy aspect'. I like the look of it and that you will be able to creat certificates and allow students to track their progress. One of my favorite features is being able to create discount/ special codes when you want.

Cons

I don't like that i have to post a youtube URL if my videos are a little larger. This adds a little complication seeing as I'm not a techie, but it's not insurmountable.

Alternatives Considered

Thinkific

Reasons for Switching to Teachable

I was a student on the other platform and didn't love the experience. I thought Teachable would be better for me as a creator and for the student side as well.
Sam
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2021

Teachable: Course Creators are Lost Without it!

It's a smooth journey and you have everything you need in one place. Excellent UI and overall it's all you need.

Pros

The overall coverage of all features a course creator needs. They even provide a payment gateway, which alone saves you plenty in commisions and monthly fees.

Cons

Just need an Android app. Not having an Android app forces most of my students to watch the courses on their browsers.

Alternatives Considered

Thinkific

Reasons for Switching to Teachable

The first is that Teachable has an awesome reputation. Easy to use, and above all, affordable.
Katie
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 26/07/2022

No Customer Service

Using Teachable itself was okay, but the customer service is unacceptable. The only way you can contact them is through email and they may not get back to you for several days.

I left Teachable for a different company six months ago and they STILL have a claim on my domain. If you try to access my site without the 'www', you get sent to a Teachable 404 page. I have gone through the DNS settings multiple times with my current company, and we can't do anything about it. Every time I email with an agent, they assure me that my account is closed and that Teachable isn't connected to my domain. They share screen shots, then ask me to provide them with my own. When I send them the shots showing the specific information they have asked for, they won't respond.

Regardless of your course content, you need fast, effective customer service. Teachable does not provide that.

Pros

Teachable is easy to use and I was able to set up my courses quickly in a format that was conducive to the content.

Cons

Assessments are an important part of my curriculum, but the available quiz templates were too basic for my needs. Also, when I had questions or needed help, it took days to get a response for customer service.

Gil
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/06/2021

Best video course platform!

The price is very reasonable, it's a great platform to build amazing video courses!

Pros

The platform looks super professional, it's very easy to create professional and high-quality video courses for online clients.

Cons

I would add an option to create a video course you don't really want to sell, just to send to registered customers. Also, the navigation on the website is pretty difficult.

Yevstakhii
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/04/2023

My expirience of use Teachable

I have positive experiences with Teachable. I appreciate the ability to easily create and customize courses, add multimedia elements like videos and quizzes, and brand their course websites.I also like Teachable's marketing and sales features, which make it easier to promote and sell courses directly through the platform. The ability to offer discounts and promotions, create custom landing pages, and track conversions and sales data can be particularly useful for course creators who are looking to increase their reach and revenue.However, as I mentioned earlier, some users have also reported issues with Teachable's pricing, payment processing, and design customization options. It's important to carefully evaluate these potential drawbacks and limitations before deciding whether Teachable is the right platform for your specific needs and goals.

Pros

Teachable has user-friendly interface and intuitive course creation process. This allows me to easily organize and structure my content, add multimedia elements like videos and quizzes, and customize my course's branding and design. This ease-of-use can be particularly beneficial for individuals who may not have technical expertise or experience with online course creation.Another aspect that I appreciate is Teachable's marketing and sales features. With tools like coupon codes, affiliate programs, and upselling options, I can promote and sell my courses directly through the Teachable platform. Additionally, the platform integrates with email marketing services like Mailchimp, making it easier for course creators to communicate with their students and potential customers.

Cons

Teachable is expensive for me, and it will be especially expensive for users with large student bases or multiple courses. While Teachable offers a free plan with limited features, users need to upgrade to a paid plan to access more advanced features such as graded quizzes, custom domain names, and more detailed analytics.Another issue that I have is that Teachable's built-in website builder can be somewhat limited in terms of design customization. While I can add my branding and customize some elements of my course website, I unable to make more extensive design changes without the assistance of a developer.

Andrea
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 6/07/2023

Basic Course Platform

The customer service team was helpful but limited by account types and functionality available.

Pros

Our team started using this tool as our primary learning management platform during Covid. We work across multiple school sites, the csv learner upload worked well for us in making the quick transition to fully remote. The platform is relatively straightforward to build within but leaves much to be desired for customization and accessibility.

Cons

The lack of customization and the limits within the account types constrained our team and ultimately led us and several of our partners to switch to Articulate 360 and Searchie.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/02/2023

The Ultimate Platform for Creating and Selling Online Courses

Pros

Teachable has been an absolute life-saver for me. As a business coach, I needed a platform that could help me create and sell online courses quickly and easily. Teachable has done just that! It's incredibly simple to use and has allowed me to make money teaching my skills in no time. Teachable is the ultimate platform for creating and selling online courses - highly recommended!

Cons

I am unable to identify any negative aspects at this time.

Jacqueline
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/03/2023

Worst customer service I have ever encountered

Pros

Easy to use, easy to upload product and host course

Cons

There is no way to reach someone by phone. The only way is email. After submitting an email, a week will go by and no one will answer. You will submit another email requesting an answer and they will reply with an emailing asking for information they had already requested in order to submit the initial help email, or what they refer to as a “support ticket”. You reply with those details a second time, and a week goes by and there is still no answer. You email them again begging for an answer and still no answer a week later. It has been a month, no answer and no way to contact anyone. Most their “help” button lead you to a broken link. Their online chat support is never turned on When trying the ethics link, to report this bad customer service, they put the entire page in another language so you do not know how to report anything. The only way to contact someone is if you want to sign up with teachable and pay an outrageous amount a month to have them host your course, keep a large amount of your sales, and keep a portion of each sale for 60 days. This is possibly the worst company you could ever sign up with to host your course. Never choose them!!!!

Griffin
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 27/07/2020

BUYER BEWARE! Unlimited Plan is a LIE!

All seemed fine for the most part as we got setup. We had reached out to their team to check on getting setup on their API and warned them we expected 5,000+ customer during a 5 day time period to be added to their platform. They said that sounded fine and bragged about how they had customer much larger than us with many more customers added in a 5 day period so should be no problem.

We had our sale, we added 8,200+ users to the platform and then we immediately (even before the sale was over) got an email asking for a phone call. On the call they let us know they were happy we were successful as their mission is to help creators, but, sadly, in our case we were too successful.

They gave us an ultimatum of pay them 1% of future revenue, use their checkout, or be evicted in a little more than 1 month.

We tried to negotiate the percentage of revenue but they would not work with us. We tried to see if we could pay for some of the bandwidth overages, but they were not interested in working with us. We asked them if they would just honor their unlimited plan for the 12 months we had already pre-paid, but they were not interested in doing that either.

We asked them to give us the data from the system of Courses and Lessons completed per user so we could transition our 8,200+ customers as smoothly as possible, but they would not provide the data.

Pros

Software is OK. Company is untrustworthy.

Cons

No file security on downloads
Unlimited Plan is NOT Unlimited
[SENSITIVE CONTENT HIDDEN] unwilling to honor promises of Unlimited Plan
We were forcibly evicted along with our 8,200+ customers!

Suzanne
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
2
Customer Support
N/A

3
Reviewed on 6/10/2020

I would like to like it more

The organization and the platform set up are good. The login process is seriously flawed.

Pros

I like that you can track where you are in the course and easily download resources. I like how easy it is to have the lessons structured in a logical manner, and to have different types of resources available to students.

Cons

When I see a course that I want to sign up for that is housed on Teachable, I groan.

I know it is going to take me several minutes to be able to actually start consuming the course, because even though I already have a student account, it is going to ask me to verify my sign-in. This is even though I get my login info correct. No matter what, I always have to verify my login, and either type in a code or click on a link in an email that I have to wait for.

It shouldn't be this hard, and if you are signing in on a previously used device, you should not have to go through the same sequence as you need to if you are using a new-to-Teachable device. At the very least, there should be an option to not have to verify the sign-in for two to four weeks.

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2020

I'd recommend this

I love using Teachable, but have a lot of trouble getting others onboard to use it since it has less features than other programs.

Pros

* I love how easy it is to make an online course
* I love having a branded course and they make it easy

Cons

* I don't like how every Teachable course looks identical minus the colour scheme and logo.
* I wish it wasn't so obvious I use Teachable over other softwares

Alternatives Considered

ClickFunnels

Reasons for Choosing Teachable

Ease of use Simplicity

Switched From

Thinkific

Reasons for Switching to Teachable

Cost is better
Stella
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 21/07/2022

Great user experience, API access expensive

Pros

Great user experience. Creating courses is incredibly easy and the interface is beautiful and pleasant to use.

Cons

API access requires a much higher tier in subscription which is inaccessible for smaller businesses

Holly
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
N/A

2
Reviewed on 11/11/2021

Other Platforms Out There

Pros

It's bright and engaging. Pricing okay. Help tutorial videos.

Cons

Not user-friendly, too many back links and limited design features. Too pricey compared to other platforms. I did not stick with using this platform even after attending trainings.

Alternatives Considered

Podia

Reasons for Choosing Teachable

Pricing and design options

Switched From

Thinkific
Erica
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 29/06/2021

Decent but clunky

it's served my basic needs and it takes stress off my plate but as a paid platform it leaves much to be desired.

Pros

I like that we can design our own school how we want and there is a lot of space available for file storage.

Cons

It's not very streamlined - both as a school owner and as a client I have had issues with clunkiness and confusion. Not the most intuitive.

Bryanna
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 1/11/2022

Past User

I liked using teachable but i found a different software that i prefer and made the switch

Pros

I liked that you used to be able to create a course for free and pay after 10 students and i like that your course is searchable on their platform

Cons

I dont love the pricetag or how it doesnt integrate into a website

Latasha
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/04/2020

Teachable is great for content creators!

Overall, my experience has been great! Their customer service team is super helpful when you need them and the platform is very familiar to a lot of other bloggers and online business owners.

Pros

If you are looking to create courses or to grow your online business Teachable is the place to be. I have been using this platform to host my courses and it has been super great. I love how you can create sales pages for each of your courses to help boost sales.

Cons

The only con about Teachable is that they recently changed how their creators can design their sales pages for their courses. This can be a learning curve if you don't know much about web designing.

robin
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 24/02/2021

Never buy this product

Pretty bad, the software is fine, but if you have any problems with your account, payouts, software glitches or anything really they are 90% of the time unhelpful. It's like they don't care that you are a customer that's paying for their product. Frequently, I'll be in the middle of troubleshooting a problem by email with them and they'll just stop responding. DO NOT BUY THIS SOFTWARE or you will lose your mind like I have. Also if you are an international company that doesn't work in USD, they aren't really set up to deal with other currencies well. I've set up 6 courses on teachables, but I'm going to move them all to Thinkific this year.

Pros

It was pretty easy to set up your course, add video etc. I liked the courses on marketing/etc that they sent out weekly to join for free.

Cons

Not very customizable, customer experience is just okay. Many were confused as to how to login etc initially. No autosave of your work, I lost hours to a system glitch where you press enter and it just deletes your course text and there's no autosave to backup to.

Eduardo
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 1/05/2019

Great por trainings!

If you’re a teacher or if you want to share your knowledge you’ll love Teachable. The main objective of the platform is to create content to share and sell that knowledge.

Pros

You can start making money by generating slides, videos or material. Has PayPal integrations so you can connect directly to your PayPal account. As a teacher or content creator for education you can categorize content, view learners progress and even detect each one's grades. Has a lot of management tools for large groups of people.
You can create a landing page for every course and let the students apply for your courses.

Cons

If you're looking for an internal LMS Teachable is not the solution. But that will be a great opportunity for Teachable to configure and make some updates for a Company LMS product. For sure another business model.

Tim
  • Industry: Civic & Social Organisation
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/06/2018

Teachable is a forward-thinking Learning Management System with a great team behind it.

This software helps me have a modern and useful course for my users. It takes out the management of affiliates, authentication, and other essential components that would be a pain to build.

Pros

Teachable has so much functionality I expect from my Learning Management System. And the support/team behind it empowers me to provide beautiful courses to my users. Its coupon functionality, homepage design, and course builder are intuitive and powerful. Just recently they have made it possible to give students a certificate for completing the course, which has long been a request of our users.

Cons

I wish there was more API functionality through Teachable. There are useful webhooks, but manipulating data within the platform is limited.

Oliver
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 4/08/2022

Used to be a lot better

Pros

Very easy to set up courses, videos load fast and uptime is high

Cons

All additional features added within the past 2 years have made the software less user friendly on the backend. Difficult dealing with customer support on lower tier plans.

Antoinette
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/06/2022

Teachable is easy to set up and easy to use

Overall easiest to set up and worth most for the money.

Pros

Teachable is relatively easy to use both for setting up online courses and onboarding new team members.

Cons

Some features relating to building the website have bugs which sometimes take time to resolve.

Alternatives Considered

Kajabi

Reasons for Switching to Teachable

Ease of set up and value for money.
Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2019

Great platform, I wish there was a couple of extra features

Pros

Teachable really can help new teachers who would like to start selling their lessons, as they provide a great free plan. After someone start earning some money can upgrade to the next plans, getting the advantage of great extra features. I hope that they won't change their free plan with adding more limitations, as many other services have done in the past.

Cons

I don't like the fact that many features are available only via the Zippier integration. That means, you need an extra tool to learn and you need am extra service to pay every month. At least, teachable should be able to let professionals create 2-3 upsell options, and more importantly to give the the ability to create membership plans for their courses, with a trial period that automatically would upgrade to the standard pricing plan. Now someone needs to duplicate the course, create two separate pricing plans, integrate with Zapier and create a route where when someone pass the trial period, zappier will delete him from one source and then enrolling him to the other. Too complicated.

166 reviews