GoFrugal Reviews

Pros

User friendly. Cloud-based. Suitable for any size of Retail Business.

Cons

while viewing the report you must define specific data otherwise it will take a long time to generate.

Pros

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Cons

Offer Management Feature is not upto the mark.

Pros

1.quick connective with support team 2.many time they give quick solution

Cons

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Pros

Billing easy to do , inventory management is very good and User friendly

Cons

Gosecure due to multi data- base so I am unable to use

Pros

It is a very simple software to operate. Very user friendly.

Cons

Customer support over chat can be challenging at times

Pros

Reports and it’s a user friendly software

Cons

Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side

Alternatives Considered

Ginesys

Reasons for Choosing GoFrugal

your software is user friendly and i like your features

Reasons for Switching to GoFrugal

Representatives are friendly and you have enough features and i feel more comfortable while using it

Pros

Ease of use,

Godelight team was very helpful in implementing gofrugal.

They are good as gofrugal partner.

They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Cons

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

Alternatives Considered

MARG ERP 9+

Reasons for Choosing GoFrugal

For new possibilities

Reasons for Switching to GoFrugal

Assurance by the partner godelight about the product was satisfactory.

Pros

Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job

Cons

What can I say? Can i say something that does not exist?

Pros

Purchase entry, billing and integration with several sales channels.

Cons

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

Pros

Billing and for the sales purposes the billing is useful.

Cons

Inventory having some concern and the offer was not fully completed.

Pros

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Cons

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Pros

NOTHING NEW IN SOFTWARE WHICH CAN ATTRACT ME.

Cons

NOBODY ARE INTERESTED TO TAKE FEED BACK AND SOLVE IT AND ASK IS IT SOLVE OR NOT

Pros

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Cons

Mismatch of data between hq and pos
Unable to get rid of inactive data hence perfomance issue and long loading

Pros

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Cons

I dont find one when i compare gofrugal with other software.

Pros

I've been using their product for about 15 years, and I can whole wholeheartedly say that they've become a part and parcel of my business. They've got an intuitive deisgn that has gone through many iterations over the years. Along with constantly updating their software based on customer requirements and world needs.

Cons

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.

Pros

Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules.

It has stock movement report status wch helps a user to indentify how product are consumed

Cons

Gofrugal is missing with mult tasking tabs

Pros

1) Excellent support 24/7
2) customized for over 48 vertical businesses
3) product features are very impressive and provides value for money
4) Gofrugal Team has a very proffesional customer relationship management team
5) Price of the product is worth ROI (return on investment)

Cons

Customised for over 48 business vertical

Pros

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

Cons

We are almost using all the module i dont have any particular so its good

Pros

Very user friendly, has numerous features and very robust. Online support have been great.

Cons

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

Pros

CONVERSION OF CHALLAN TO INVOICES.
EASE OF USE IS OKAY
I HAVE NOT TRIED

Cons

INABILITY TO CONVERT JOB WORK PRODUCTION CONSUMPTION ENTRIES ARE NOT THERE IN THE SOFTWARE

Pros

Billing and accounting is very convinient and the report generation is very useful for further analysis

Cons

Backup is very slow at the exit of the software

Pros

Its easy to use. easily understandable. User friendly.

Cons

There should be more video tutorials as software has a lot of features but cant be explored due to lack of knowledge. Provide more training helps to the customers

Pros

Interface with Rpos to HQ. HQ can give us real time info

Cons

We should be informed about new features .

Pros

Reduced time consuming of to place the order and generate invoices within business SLA

Cons

We are expecting customer support and product enhancement as per business requirements

Pros

The process to integrate is seamless & support team is quick to response. We have been associated with gofrugal for past 7+ years. We've seen continuous addition of new features.

Cons

I wish the integration of our offline with online store would be possible. If yes, then should be seamless & bit economical.