User Reviews Overview
About Bob
Bob is a modern HR platform for modern HR challenges. Simplify complexity Bob lets you manage people globally and thrive through change. From culture and connections to performance and payroll, Bob is the HCM built for everyone...
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- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great all-around people management software
Pros
bob team is extremely agile and receptive to feedback. New features are pushed frequently and we feel heard when talking to the client service.
Cons
Most definitely the application's speed. It's sluggish, and the login takes forever.
Reasons for Switching to Bob
bob seemed to have the best balance between customizability and provided/fixed frameworks of people management.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Extremely satisfied with bob as a comprehensive HRIS
Our experience has been exemplary, especially compared to past HR systems we've worked with.
Pros
Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier.
Cons
My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates.
Alternatives Considered
BambooHRReasons for Choosing Bob
We were looking for a comprehensive solution to consolidate multiple softwares.- Industry: Retail
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Difficult tool for smaller organisations
Pros
Nice HR tool with loads of features but hard to use without a lot of time and effoty
Cons
Difficult to integrate into the business.
Top Bob Alternatives
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Bob can be a great friend, but you need to know him well first
Bob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a holiday and see when others have time off), our managers (getting a full view of their team’s details - salaries, job titles, locations in one place and seeing time off in full view in order to capacity plan accurately) or our People, Culture and Inclusion team (reporting, right to work checks, onboarding new folks, onboarding ourselves onto new systems and employment changes) - all of these things get simpler with Bob. We make a great use of the automation of tasks that Bob allows to build, from new joiners to leavers, from probation and onboarding to parental leave, we have created flows that automatically assign tasks to the relevant people, to make sure nothing is missed on important lifecycle phases of employees.
Pros
great user and admin experienceDEIB focus with pronouns and demographic fieldsmass loading possible super quick implementationautomation of tasks and workflows
Cons
Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are necessary to overcome Bob's limitations
Alternatives Considered
PersonioReasons for Switching to Bob
Quick implementation, onboarding & pre boarding workflows were suitable based on our needs, the UI is intuitive- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Makes us look professional
Great solution and great company. Really easy to implement and the ? At the bottom that shows you a video on how to use the page is incredible for set up. Everything you need is in HiBob and there is always 2/3 different ways to do a task to suit each organisation.
Pros
HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really professional as a company.
Cons
The mobile app is great but you can’t see other people leave. A company view like there is on the desktop would be perfect.
Alternatives Considered
BambooHRReasons for Choosing Bob
Breathe is good for a 1-20 man company that just wants to track holidays and not use a spreadsheet. If you want more then you get HiBob.Reasons for Switching to Bob
Other companies experiences. They warned me off it from the time to set up and implement to overal use of the product.- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Great hr tool for midsize companies
Bob as solution as well as bob implementation team and support are outstanding
Pros
Implementation and deployment was a breeze. The adoption rate of the business is high.
Cons
Absence of dependent fields when we started and it lacks the ability to customize reporting and homepage for different user groups
Reasons for Choosing Bob
Sap not suited for our needs - not agile enoughSwitched From
SAP SuccessFactors HXM SuiteReasons for Switching to Bob
Better suited for our global needs- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Are you looking for something new?
Pros
A central platform that can connect to all other satellites in your organization, versatile in so many ways.Bobs modules are great, you can define your own system and build as grow, from start-up to corporate
Cons
We would love to have Calculation fields in compensation planning.And be able to define our own calculations for ex Annual Bonuses
Reasons for Switching to Bob
We wanted an HRM to feel like a hoodie, not a suit and tie
- Industry: Publishing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
The nicest HRIS I've ever used
Bob is a highly effective HRIS for small-medium sized SaaS companies
Pros
Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid.
Cons
Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
HiBob Review
I love this software and would recommend it to all companies looking to get a HRIS system in place.
Pros
I love the UX and especially the customer support team, both in Israel and in NY.
Cons
Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Fantastic, Flexible Option
Pros
Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.
Cons
My least favorite feature is no good screen to view all holidays across the company for employees.
Alternatives Considered
BambooHRReasons for Switching to Bob
Bob had more flexibility and more integrations with our other systems.- Industry: Philanthropy
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
An honest review of HiBob
A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.
Pros
Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.
Cons
There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.
- Industry: Motion Pictures & Film
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Best HRIS on the market
Implementation of automation across HR department.
Pros
1. Very easy to customise and use.
2. Really high standard of cutomer service.
3. Continuous improvements and new features.
Cons
Some limitations around different shift patterns and rota roastering.
Alternatives Considered
IRIS HR ProfessionalReasons for Choosing Bob
Previous software was really old fashined.Switched From
IRIS HR ProfessionalReasons for Switching to Bob
Promide to meet all requirements- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Intuitive, time saving and effortlessly engaging for everyone who uses it.
Pros
They are constantly listening to their customers and adding functionalities to Hibob. The rate of innovation to their product is something that I have never experienced before in the HR world. Normally you buy the software and once a year an element of it is updated. With Hibob they very regularly update and improve the system, constantly working on an even better experience for the user and admins. Compared to Hibob our pricey payroll system (from a global market leader) feels like a system from the dark ages! We use HIbob for our 'Pulse' questions to check in with how the company is feeling, we use it for our appriasal process, the reporting is great, booking holidays on it and reporting on holiday is very simple. Love the dashboard for quick answers that in the HR Team we so regularly get asked. The workflows for new joiners and leavers have saved so much team time! We are complete Hibob lovers! The 'Club View' is a great quick way at looking at salaries, who drinks red wine and everything in between!
Cons
Ummmmmm.....I really can't think of anything...it really is a revolutionary and essential piece of HR kit!
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Great for organizing globally
We are still working to find the best way to use Bob for many tasks. However, it has really allowed our HR team to unify on practices and documentation in a way that we couldn't before. Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.
Pros
The interface is easy to use, which leads to high rates of adoption. We also like that it works for our employees in Russia - finding a product that works in Russia was difficult, and it kept us from uniting as a global organization. Finally, I like how customizable and configurable it is. Teams in different companies or even different states have very different needs, and Bob lets our HR team build processes that are conditioned on employee demographics.
Cons
It's a steep learning curve! You need to have someone on your team prepared to really learn the software inside and out.
- Industry: Professional Training & Coaching
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
BOB is perfect
Pros
Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases
Cons
Integration with our payroll provider is not available

- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great product
Excellent implementation and easy to get the users engaged. Creates al ot of values for us.
Pros
Employee-data management with modern API´s and much functions connected to engagement and employeer branding.
The employee is in focus, not the admin department.
Cons
The product is still developing. It is a pro and a con at the same time. We missed some features in the beginning but new functions are built all the time.
Alternatives Considered
SympaReasons for Switching to Bob
The focus on employee and the modern tech.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use, good looking and fits with our agency vibe.
Pros
I like how easy BOB is to use, how easy it is to contact someone at BOB if I have any troubles with the system. The look and feel works so well for our type of work place and BOB have helped us roll out the platform so effortlessly. I'm always finding out new things on BOB and I find the weekly emails from the BOB team explaining whenever something has been added helps us to discover more.
Cons
As a new piece of software there are some things that haven't yet been built. Although saying this the BOB team are always on hand if we want anything specifically added to fit our companies needs. We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too. We spoke with the BOB software developers and they were able to help us fix this by creating a brand new calendar view which fitted with our needs.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
OverBobing
Very positive
Pros
I like ti centralize all the info to have an instant picture a virtual place where to meet when important communication or done user friendly
Cons
Tasks module not so easy to use and some other related future not so intuitive
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Complete but overwhelming HHRR software
Overall the platform is vey complete. However, it can become a little bit overwhelming due to the amount of functionalities and cluttering. I miss some help elements in the platform (tooltips, explanatory text) to guide me a little bit.
Pros
The notification settings. The panel to control them is very complete and flexible.
Cons
"My time off" divided in two sections, "Balance" and "Requests". I'd rather have everything in one place.Having access to pages I won't use (I'm not sure if they can be removed or disabled for specific employees).The arrows to expand the main body to make it fill the whole screen is silly."I personally don't like the "social media" part of the platform. I have the feeling that the platform is trying to be so complete that sometimes it loses focus of its purpose.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Best HR System!!
Pros
So easy to use, has an app, it is visually appealing and has so many features. The customer support is fab, you get answers to queries so quickly
Cons
The performance review tool is a bit complicated and lacks customisation
Alternatives Considered
BambooHRReasons for Choosing Bob
Personio lacked a lot of features that Bob offers. It was also not straightforward and didn't look great- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Good for SMBs
Generally I really like using Bob - user-friendly as an administrator, and the support team is responsive and helpful
Pros
Easy to use and integrates well with other software
Cons
A lot of manual work is required if we need to make updates to the whole company - definitely wouldn't recommend to large companies (500+)
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great HR product
Great, the product works well and the Customer support is fantastic
Pros
We really like the surveys and the review process.The automated task lists and workflows are also really useful.
Cons
I'd like to track peoples over time more easily
- Industry: Alternative Medicine
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
A powerful HR solution.
Overall, HiBob has been a game-changer for our HR management, enhancing people experience and streamlining HR processes. I highly recommend HiBob to fellow HR professionals looking to elevate their HR operations and create an exceptional employee experience.
Pros
With its user-centric design, HiBob has simplified our HR tasks and reduced administrative burden. Their exceptional customer support has provided us with a smooth experience.
Cons
The only missing feature is the ability to temporarily re-assign scheduled tasks in task lists should the assignee be on leave. For example if our IT systems admin is on leave for 2 weeks and we want their tasks (and any upcoming tasks for that time period) to automatically be assigned to someone else.
- Industry: Gambling & Casinos
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Easy going
Pros
Very easy to use, it has a lot of useful features.
Cons
Im happy with the product, customer support could be a bit more efficient but all in all very good product.
- Used Daily for 6-12 months
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Review Source
Intuitive, engaging and above all an enjoyable tool that makes my job much easier
Pros
The product has a lovely feel to it, and has been designed to accommodate the modern workplace - where staff and managers will both enjoy the interface. Also, the humour, support, pride and appetite of everyone at bob really highlights this is a great product from inside out.
Cons
I'd love to have better integration with our payroll provider (morepay).
Insights into reviews
The ability to edit my own review forms
I will never stop wanting more!