User Reviews Overview
About Backlog
Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management,...
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- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Free but functional
I'm very happy working with Backlog tool. Email notifications are insanely useful for tracking changes.
Pros
It works well for small projects; it covers (probably) all features you may want to use and it is free for a team like my own.
Cons
No Cons, honestly. For this price it is impossible to find any ;)
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Amazing tool
Amazing and user friendly with simple and basic fields to use.
Pros
It was very easy to use tool. Didn't face any issue at all.
Cons
On adding a comment on the Backlog ticket even the user changing the ticket should get an email. Not a big issue though.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Backlog Review
Pros
Easy to use, the UI is attractive too as i can have different Theme for different Project
Cons
Print of Project List into Excel, all the Description of task are not included
Top Backlog Alternatives
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Unveiling the Power of Our Backlog Project Management Tool
I personally like backlog as compare to other project management tool. If we need to send report for daily status to higher position person then it is easy to copy ticket and make reports.
Pros
Easy to UnderstandUser-Friendly UIEasy to track issue/Bug/Enhancement
Cons
First screen, we need to enter Username & Password because if we entered email and enter password for next screen, It will hard to repeat process if we entered wrong password.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Backlog info ®✓
Pros
Helps prioritize tasks, keeps your to-do list up-to-date, helps you focus on deadlines and it's very flexible.
Cons
It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Review for Backlog
Pros
It's easy to manage task on Gantt Chart. I can see status, edit start time and end time,...without having to refresh the page.
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature.
- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
CamNX - Review Backlog
Pros
The comment feature and Bug management. The comment attachments
Cons
I have the activity and my comment in one tab in Page. I just want it 2 tabs.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
This service is very good.
We use Backlog to track all the work in the department. All the documentation is stored in Backlog. It's very convienant.
Pros
The software works well. It makes it easy to track what everyone in the group is accomplishing each day.
Cons
When we send emails to Backlog, embedded pictures are lost. We work around it but it would be better if it just worked. Additional reporting would be nice to have.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Great Project management Tool for Daily use
the overall experience is EXCELLENT.
Pros
the user interface of backlog is very user friendly, and it is an easy to use it.easy to navigate.
Cons
it has limited integrations with powerbi.we want to build a powerBI report base on the project information. but cannot get all the information
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Backlog review
We can track the issue's status but its does not have completion percentage of the issue. Improve UI
Pros
issue type and tags. Easy to create new issue/task
Cons
Need to concentrate on User Interface so that user can easily access the app
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
After months using free version for 1 project we successfully moved to paid version for all...
We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks.
The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective.
Pros
Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors).
No training required for users in our company who adopted this tool very fast.
In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place.
The mobile application also works as expected.
Cons
It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually.
Navigation in wiki would be enhanced little bit.
- Industry: Media Production
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Robust & Reliable, if not totally customizable
I mostly like Backlog and it has vitally always been reliable and available and easy to use. I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's possible that this is an unreasonable expectation on my part and this simply isn't the tool for the that particular situation.
Pros
Easy to pick up and use at a glance. Features are readily available in all UIs and their functions act predictably. I don't think I've ever felt the need to consult documentation, it just works as you expect.
Cons
Probably part of what makes Backlog so robust is that is very specifically designed for a certain type of workflow and is not always as flexible as I'd like. For example, in Kanban mode (at least from what I can tell) there is no way to add or customize columns for different types of work (advertising copy, for example, has a much different lifecycle than software issue tracking). Likewise, for issue priorities there is only low/med/high and no room to customize for different environments or possibilities.
- Industry: Utilities
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Sprint backlog
Prioritization: A backlog allows the business to prioritize tasks and projects based on their importance and urgency.It ensures that the most critical items are addressed first, preventing important tasks from falling through the cracks.2.Resource allocation: With a backlog, businesses can effectively allocate their resources, such as employees, time, and budget.It enables them to plan and distribute resources based on the backlog's priorities, ensuring that resources are not wasted or misused.
Pros
Project Management Capabilities: Backlog offers a range of project management features, including task tracking, subtasking, milestones, and Gantt chart visualization.Users appreciate these functionalities to keep their projects organized.
Cons
Complexity: Some users find Backlog to be too complicated, especially for those who are new to project management tools.The learning curve can be steep and may require some time to fully understand and utilize all of its features.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best Expericance with Backlog
Overall Excellent experience using backlog and happy to use.
Pros
I have used most feature and all are very useful and easy to use and manage.UI is very user friendly.
Cons
There are no any cons in backlog. all feature are working good.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
easy way to access Backlog
tracking is very easy and it very useful for track all the activities of the other team teamembers
Pros
tracking is very easy and it very useful for track all the activities of the other team teamembers
Cons
tracking is very easy and it very useful for track all the activities of the other team teamembers
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Mostly better than Jira
Pros
The user interface is simple and easy to use. I often found myself lost when I used Jira previously
Cons
Saving options requires a button click and does not happen immediately upon the field losing focus.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
A Critical Evaluation of our Backlog Project Management Tool
Pros
- Tagging the user in comment section and that user is notified is great experience for me.
Cons
- if there is functionality related to remember password.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Backlog for the Win
Pros
We use backlog everyday to track various projects withing our department. The easy of adding new items to the log and quickly finding them is a plus.
Cons
Only thing we really need is an approval based system that ties into Backlog for change management. Often times approval are required to be shown in the business world.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Backlog helped my team with organization
Pros
My team is using this product to log issues about a new website we are running live. We are able to each submit issues, whether it's an urgent item that has to be fixed or just a suggestion on something we would like to see changed. It keeps us from double logging our issues because we can see all of the issues daily and our IT person can log and communicate the status on each issue. It seems to be helping us stay organized on what items are priorities.
Cons
I don't like that you have to click on the issue to see the latest comments on it. I wish it would display the latest comment like a preview of an email will.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Chiara
It is good compared to other product ex. Jira
Pros
I like that is easy to use but some features have to be more accurate.
Cons
It is not always easy to understand where you are. There are a lot of functionalities but not always are clear
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Simple and does what you need it to
Pros
Easy to use and allows our team to do what we need to without getting in the way.
Cons
A few additional QoL additions onto the features that are already here would be great (such as multiple assignees).
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
I would recommend this software
Overall it is an awesome tool.
Pros
It improves connectivity among employees and is very user friendly
Cons
The search button present at different location does not work the same way.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Backlog_Review
Its very easy to use, exactly this is developed as per user's need.
Pros
Easy to use, not complicated, user friendly
Cons
Nothing is least, everything is good, user friendly
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good software
Pros
Easy to use, nice workflow and great bug tracking
Cons
Doesn't have a great text editor on the issues
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Extremely Easy to use and Quicker!
Its a good project management and bug tracking tool.
Pros
- Backlog is quite faster in terms of search
- Dashboard and other projects related stuffs are well organized
- Rich functionalities for project management
Cons
One thing I noticed in Backlog is listing of parent issue and sub issue, its showing both of them when we assigned an issue to some parent issue, it should only show the parent one and when click on that parent issue it will open up the sub issues if it have any.
