Adobe Learning Manager Reviews

Pros

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

Cons

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

Alternatives Considered

Articulate 360

Pros

I was very thrilled to see that
-Publish in various devices - tablets, mobile phones, desktop.
- Publish projects on devices that support HTML5 which are iPad and iPhone.
- 360 degree learning experience feature - VR images integration and augmented learning.
- Customizable overlay such as blurbs, audio content and quizes
- 2D and 3D view options
- SCORM compliant helps - it gives completion status, scoring and quiz results.
-

Cons

Concern:
Adobe Flash wis going to discontinue in December 2020. So we don't know what changes will be required to add in Adobe Captivate Prime after Adobe Flash is gone.

Pros

The most basic level functionality is pretty simple to understand.

Cons

We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed.

We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort).

To our dismay, the problems did not improve. If anything, they got worse.

There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix).

Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work.

Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.

Pros

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

Cons

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

Pros

Very customizable and allow different responsive screens on same course

Cons

Could be more intuitive and have a simpler interface

Alternatives Considered

Articulate 360

Reasons for Switching to Adobe Learning Manager

used to work with adobe pack and it is a very complete software

Pros

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

Cons

The only thing I did not like is the cost that is rather high

Alternatives Considered

Adobe Connect

Switched From

Adobe Connect

Reasons for Switching to Adobe Learning Manager

I wanted to choose Adobe Captivate Prime but my university does not subscribe to this product

Pros

Pretty well organized , attractive , easy to use , a lot of tools , many connections

Cons

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

Pros

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

Cons

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Pros

My work is easier with adobe managment learning

Cons

Bugs must be fixed and aupport must be fastwr

Pros

Adobe Learning Manager offers a comprehensive e-learning platform, with powerful tools for creating engaging and interactive content.

Cons

Adobe Learning Manager is can be challenging to navigate for first-time users and its pricing can be considering to look for another solution to many users.

Pros

Simple and clean look, the main features work well, overall good feeling about the product.

Cons

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong.

The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile.

External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

Alternatives Considered

BRIDGE

Reasons for Choosing Adobe Learning Manager

Outdated look, limited reporting feature.

Switched From

Accord LMS

Reasons for Switching to Adobe Learning Manager

Pushy selling strategy of Bridge.

Pros

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

Cons

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Pros

There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan.

One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need.

Cons

There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!

Pros

This platform is really interesting for learning managers. It has many features that allow an effective learner administration and different ways to manage users (external or internal). You can add users by uploading from a spreadsheet, create groups of learners based on location or business unit, use self enrollment or automate the adding new users. It also supports interactive content like Scorm, AICC, Tincan and regular content like Videos, Pdfs, PPTs, word and excel files.

Cons

The tools to create courses are very basic so it is recommended to create courses using other tools like Captivate and upload the content. You can also add activities and tests, but they also have to be created using another tool because it only allows you to add an external URL for learners to refer to, or have students submit files.

Pros

Easy to use and to understand. possibility to share contents with other platforms. Android and IOS app.
Everything starts with the skills approach. Possibility of different language for one content. No plug in necessary for the player. Reporting module.
Possibility to work with the different roles. unlimited storage space.
Support is doing well.

Cons

Learning calendar is not working well and don't give a good overview about all classroom training planned.
Migration of skills or other things to complicate. No calendar about the utilization of all instructor available .
Calculation of the effectiveness should be different in case L3 feedback is disabled since the L3 feedback does not make sense for the most of short online courses. In the view of the courses as a admin or Author we need filter to separate classroom training from online and courses shared to you or shared to others.

Pros

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

Cons

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

Pros

Easy set up and smart rules
There are several smart rules which can be built into ACP which allow automatic assigning of teams, courses and learning paths when someone is created or registered in the system. Other LMS’s provide this, but the way this is set up in ACP is intuitive and smart. It drastically cuts down the time needed to get people up and running on the LMS and will save the time that LMS administrators would usually take setting people up.

Offline Content
ACP seem to have done this better than any other LMS I have trialled. The ability to download all course content and use the system offline, while still experiencing the system as if offline, is a superior offering from ACP.

Publishing from Adobe Captivate
We already use Captivate to create our eLearinng content and publish our SCORM compliant training packages. Having a system that allows us to publish quickly and easily from our eLearning authoring program to our LMS saves time.

Instructor role
One unique part of ACP is having a dedicated instructor role which allows training instructors to log in and manage all of their training activities. Other LMS’s have this but tend to be quite complex. The way a user experiences this in ACP is simple and easy to use.

Cons

The software is a little pricier than other LMS's out there on the market.

Pros

The best thing that I like about Captivate Prime is that it has got webcam feature which lets you connect with your learners effectively. Even if you don't know much about technology or you are new to it, you can still do wonders with the capabilites of Captivate Prime. You can add your voice to your presentations really easily and create impressive learning modules on Captivate.

Cons

Captivate Prime has been there in the market for long and it has evolved a lot. So, there is nothing that I don't like about Capitvate Prime. It will be really great if they can lower the price a bit.

Pros

It is incredibly easy to use, but has a lot of features who want to do more advance things with their e-learning. I really like that you can set up soft skill and compliance trainings within the environment with relative ease. If you are new to elearning and simply want to put videos or presentations online and track people's use then it is very easy and fast to do. However if you want to create incredibly immersive and intuitive learning for your team then you can also do that with a little bit of practice and experience.

Cons

Even though this software is super easy to use on a basic level it does get difficult to do more advanced things on your own. Unfortunately customer service and training for this software is not super extensive. When I purchased the system I had a representative from Adobe who walked me through the basics and initial set up and that was great, but beyond that you will have to seek out more support on your own to do more advanced things such as learning how to integrate Prime into Salesforce. Some of the features can be confusing and, as I often find with Adobe, their customer service online (not talking to a rep but actually just looking for answers online) can be very confusing and not helpful.

Pros

Has many features, many more than I'm sure I am aware of. The system looks really clean. Like being able to switch between types of roles easily.

Cons

It's been a huge struggle trying to get everything working properly. The catalog and recommended learning areas almost never show what I expect, adding filters in the catalog sometimes works and sometimes seems to do nothing. Revisiting the same page seems to have different results in terms of what courses/learning programs/filters appear.

I've not yet found a good way to efficiently manage all of the courses, content, etc. from a high level. A course report doesn't seem to exist that shows me all courses, if they are active/deactivated, if they're assigned a learning program, etc. This would help a lot to find courses that are floating around and not assigned properly. The audit report is good, but doesn't give me a clear view into how things are setup today across all courses.

We've sent several emails/tickets to Adobe contacts with no response back. The sales process was amazing and the technical resources doing the demo were extremely knowledgeable. The person who then helped us get implemented was very scripted and has since disappeared with no clear input on who we should contact with questions. Trying to just self learn it at this point, which has been frustrating.

Pros

Very good for Tracking
Excellent Multi Tenanting configuration possibilities for a business that is a GROUP of companies.
The Branding by use of a theme is a good idea. Love the email templates and automation within the system, it is a very handy feature for tracking learning, very handy indeed! Especially, for larger companies.
The use of setting up a programme and Learning Plans with certification levels and gamification in the form of badges. This is a superb way of delivering Apprenticeships for the Apprenticeship Providers also who work with Employers of large corporations.

A very Commercially viable product that will work seamlessly with their website, love the URL that they can get with their own name first.
Love the idea of booking Virtual class sessions and Lessons so that there is complete tracking and accountability built in.

As a registered Adobe user, I like the fact that I can create assets within the Adobe Creative Suite and then use them within Adobe Captivate LMS. The quality is very high in Adobe so I recommend the integration of Adobe assets with this LMS.

Cons

Found the course more suitable to commercial application.
It is important to have all your assets ready to start building the course and it would take some planning beforehand. This is not an LMS for lighthearted course development, and I do see this LMS as best suited to an ultra security conscious commercial environment that protects its assets like fort knox! For this reason alone, as a business, I would buy it.

Pros

1. In less than two hours, I had set up Captivate Prime. I had no hassles or problems.
2. The menus and options are easy to understand and look modern.
3. Despite the ease of use, I can do just about anything I'd want an LMS to do with Prime.
4. I can set up user roles and permissions at six different levels, including Learner.
5. I can set up external users, those outside my organization, and send them all a link to let them set up their own login and password, saving me a lot of time and ensuring greater security.
6. Prime lets me set up sets of skills for learners to achieve and tie them to learning objectives.
7. I can upload courses, videos, PowerPoint, PDF files and more and they show nicely using Prime's Fluidic Player.
8. There's a free app to use Prime on mobile devices.
9. The Reports that Prime generates out of the box are very nice, and I can also create my own.
10. There are gamification and branding options too.

Cons

It would be nice if Adobe offered trials longer than 30 days for those who want to try out the product because it can take a while to really put it through its paces.

Pros

So many great features that are available to use and provide the best customer experience

Cons

It can be overwhelming to have so many options available

Pros

Easy to create own template and customize the overall look of modules.

Cons

Outdated widgets, broken links, overall unsatisfied with the entire program. Over priced and does not let you cancel at any time without charging you a ridiculous fee. I could go on and on about how things did not work but this is a waste of my time because the program is the worst Adobe program I have ever used.

Pros

The very interesting things that can be developed with the software.

Cons

There is not much information and the support is very basic

Alternatives Considered

Articulate 360