QuickBooks Online Advanced Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses, projects, invoices and more. It comes with a centralized dashboard, which enables users to gain insights into...

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Feature ratings

Value for Money
4.3
Features
4.3
Ease of Use
4.4
Customer Support
4.1

Browse QuickBooks Online Advanced Reviews

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Bob
Bob
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2019

Over 10 years of complete satisfaction!

100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.

Pros

I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all.

I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!

Cons

It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine.

One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.

Response from Intuit

Hearing that you've enjoyed using QuickBooks for so many years makes our day, Bob! We're thrilled to know that you're able to confidently present accurate data with the reports you've created without breaking a sweat. You can continue rely on us to have your back for years to come. It sounds like you're a pro, but if you ever need any assistance, we recommend checking out the Community. Here, you'll find detailed articles and advice from fellow users and QuickBooks Team members: https://community.intuit.com/

Thanks for an awesome review!
Morgan, The QuickBooks Team

Replied 11/09/2019
Joe
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/12/2019

The Best Option Out There

We were doing all of our accounting manually before and it got to a point where we could not keep up. Now none of our upcoming expenses are a surprise and we know with great accuracy what our financial position is while we are determining if an opportunity is right for us.

Pros

I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.

Cons

The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Because Xero is new and if it catches on that will take years, Quickbooks is THE accounting software and I feel like it always will be.
Mrima
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2024

QuickBooks Online Advanced at KSLH

General ledger, accounts payable and receivable automation.

Pros

QuickBooks Online Advanced automates project accounting, billing and invoicing processes.

Cons

QuickBooks Online Advanced allocates all features that I yearn to use on a daily basis without any issue.

Top QuickBooks Online Advanced Alternatives

Caseware Corporation Tax

Microsoft SharePoint

Wes
Wes
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
1
Customer Support
N/A

3
Reviewed on 14/09/2020

The Sofware You Love To Hate

We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.

Pros

It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).

Cons

They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it.

There are so many things you cannot delete. Too many to try and list here.

Alternatives Considered

Odoo and NetSuite

Reasons for Choosing QuickBooks Online Advanced

Enterprise is lacking some very basic purchasing function in their manufacturing product.

Switched From

QuickBooks Enterprise

Reasons for Switching to QuickBooks Online Advanced

It interfaced with our cart and MRP selection.

Response from Intuit

We appreciate you sharing your thoughts with us, Wes. Receiving your feedback will only help us continue to improve the product.Feel free to check out the QuickBooks Blog, as this is where your feedback comes to life:https://intuit.me/2L2zqTv. We hope you have a great business year filled with success and great health during this difficult time! -Hannah, The QuickBooks Team.

Replied 19/09/2020
Ibrahim
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2024

QBOA Review by Grants Writer

Pros

QuickBooks Online Advanced automates repetitive accounting tasks such as accounts payable and receivable in real-time.

Cons

The vendor enhances regular version control which eradicate bugs automatically - currently I am not facing any error.

Michael
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/12/2019

QBO Improving

We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.

Pros

Many new features being updated regularly. Does what we need it to do.

Cons

Speed improvements as our file grows is very important.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing QuickBooks Online Advanced

Cloud-based computing was very important in our decision. A company we know that would be around and continue to improve.

Switched From

QuickBooks Enterprise

Reasons for Switching to QuickBooks Online Advanced

Cloud-based computing is the main reason we switched from Enterprise.
Kerry
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 21/11/2023

Quickbooks Online not all it's cracked up to be, Desktop version is much better

Customer service has been terrific, however so many problems with online. I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve. Hopefully as time goes on it will become a better product.

Pros

The ability to use it remotely and store everything in the cloud

Cons

The reporting features are awful. Unable to get the same or even similar reports with necessary information as the Desktop version

Alternatives Considered

Sage Accounting

Reasons for Choosing QuickBooks Online Advanced

Needed to have a program that could be used in the cloud

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Online Advanced

Ability to receive it with a non-profit discount through Tech-Soup
Leticia
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2024

QBOA: Online Accounting GOAT of All Times

Pros

QuickBooks Online Advanced facilitates tools such as billing, invoicing, accounts payable and POS which automates accounting.

Cons

QuickBooks Online Advanced suits all my needs without having to integrate with external apps.

Obi
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2024

QBOA Insight by DG

Pros

QuickBooks Online Advanced eradicates financial errors by automating tasks such as general ledger, accounts payable and receivable in real-time.

Cons

QuickBooks Online Advanced hardly pose flaws and I use it regularly.

Samuel
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/09/2024

My Review of QuickBooks Online Advanced

Pros

Automating over 95% of manual accounting procedures is what I like most about QuickBooks Online Advanced since I save time.

Cons

QuickBooks Online Advanced has no notable bug at the moment.

Ryan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Quickbooks Online Advanced

There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.

Pros

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

Cons

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Alternatives Considered

QuickBooks Desktop

Reasons for Choosing QuickBooks Online Advanced

We made the switch to help add automation to our process and to move to software better suited for our needs. We were using the Desktop version for 20 years so we needed to get something newer and more customizable.

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Online Advanced

We looked at enhancing our QuickBooks desktop, but all the pros that online had for us gave us only one option and that was to upgrade to the online version. The Quickbooks IOS App and the integrations with our website make it the best software for us by far.
Lisa
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2023

Veteran User of QBO

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

Pros

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

Cons

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Milena
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2023

Great!

I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.

Pros

I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.

Cons

The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.

Alternatives Considered

Zoho Books, FreshBooks, Xero and Microsoft Excel

Reasons for Choosing QuickBooks Online Advanced

Needed more flexible and reliable software.

Reasons for Switching to QuickBooks Online Advanced

It just has all of the features the company needs.
Misty
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2024

Highly recommend

I enjoy using this software and have saved a lot of time with bringing all things into one location. Plus handing over reports and data to the accountant has been a breeze since using this.

Pros

This product optimized our invoicing, inventory, client information and more into one location which saved on price and saves a lot of time.

Cons

I do not love the price per user and would like to see a group discount or something.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks has been around for a long time and a trusted name. I made the final choice because I found. Quickbooks kb with updates on what they are doing to keep everyone’s info secure.
Kristen
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Great step up from QB desktop

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.

Pros

The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.

Cons

There are many features that we do not use, but I'm sure would be helpful to other companies.

Alternatives Considered

QuickBooks Online

Reasons for Choosing QuickBooks Online Advanced

Needed QuickBooks Online for our new company system and chose Advanced to get the most out of the product.

Switched From

QuickBooks Enterprise
Verified Reviewer
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2023

Revolutionize the Way You Manage Your Finances With QBO

Pros

I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.

Cons

There is nothing I liked least about QBOA.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks Online Advance offers a wide range of features, including invoicing, expense tracking, and reporting, allowing me to manage all aspects of my company's finances in one place.
Russell
Russell
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 19/07/2022

Ubiquitous and necessary, but far from perfect

It is a necessary evil.

Pros

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

Cons

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.

The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.

The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

Response from Intuit

We appreciate you taking the time to write your review, Russell.

We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account.

Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you.

-Faith, The QuickBooks Team

Replied 21/07/2022
Charles
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 5/12/2022

Quickbooks Review

Experience has been great and very professional so far!

Pros

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Cons

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Alternatives Considered

PayPal, Square Payments, Cash App and Venmo

Reasons for Choosing QuickBooks Online Advanced

Better price and it fit my business more

Switched From

PayPal, Paystack and PaySimple
Veronica
Veronica
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 28/07/2021

A powerful tool to track accounting and financial reporting

Overall my experience has been good with Quickbooks online advanced. The product has all the features needed to run a business, get the reporting and also connecting with useful apps developed by different partners. Especially during this unprecedented times when online presence is fundamental QBO Advances provides access to not the only an accounting platform but also easy integration to other partners like Third party delivery, PoS, e-commerce, ACH Payments, etc.

Pros

The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.

Cons

I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control

Alternatives Considered

QuickBooks Enterprise
Tammy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/12/2019

It's All About The Extras

Pros

QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.

Cons

We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.

Norah Bird
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2023

Quickbooks

Overall I am impressed with the software, I just do not like being held ransom by having no means of reviewing the history of our accounting records electronically. We can only review static, saved documentation

Pros

I like the fact that it is fairly accurate in predicting what account should be used once it has encountered the same transaction from a bank account or credit card.

Cons

The constantly increasing price but no new features to justify the increased cost. I think the thing I dislike the most is that the system will not allow the User to take a backup copy. We rely on their cloud and if we stop using their software, we cannot run or produce an electronic backup that we can review without continuing to pay for the software subscription. It is imperative that reams of reports and ledgers are and no electronic format that we can review our records.

Courtney
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2022

Quickbooks Online is great!

Very pleased

Pros

I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.

Cons

Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.

Alternatives Considered

ProNavigator
Cody
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/08/2023

Great product for SMBs and growing enterprises.

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!

Pros

QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.

Cons

Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).

Andrew
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/02/2023

Good standard accounting solution

Overall it's a good bang for the buck by providing a rather robust accounting program for a mid-size non-profit. I wish they could do multi-company consolidations all from within QuickBooks and not having to export to Excel.

Pros

Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.

Cons

Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.

Alternatives Considered

Sage Intacct and NetSuite

Reasons for Switching to QuickBooks Online Advanced

Price
Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 28/11/2020

Affordable, realiable and easy to use

Accounting made easy even for those bookkeepers or accountants new to the software.

Pros

QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

938 reviews