--- description: Review of Confluence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Confluence | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/3485/enterprise-content-management-system/software) > [Confluence](/software/430492/confluence) # Confluence Canonical: https://www.softwareadvice.co.nz/software/430492/confluence Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) > Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company. With Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary. Confluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows. Automations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact. > > Verdict: Rated **4.5/5** by 3726 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3726 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Assignment Management - Audio File Management - Audit Trail - Blogs - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Change Management - Checklists - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (21 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - Jira - Lucidchart - Microsoft OneNote - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) ## Related Categories - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Records Management Software](https://www.softwareadvice.co.nz/directory/1859/records-management/software) - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (71569 reviews) 2. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14182 reviews) 3. [Microsoft SharePoint](https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint) — 4.4/5 (5472 reviews) 4. [Dropbox](https://www.softwareadvice.co.nz/software/132175/dropbox) — 4.5/5 (21718 reviews) 5. [Box](https://www.softwareadvice.co.nz/software/18947/box-enterprise) — 4.4/5 (5658 reviews) ## Reviews ### "Improved Version with better progress in AI ROVO" — 4.0/5 > **Kiran** | *5 October 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The usage of Rovo is more than it was previously. The different elements that are present now such as decision doc, team progress reports and Templates offer customized documentation in line with the activity that is being conducted. We have made full use of the JIRA board to track the User story progress and its appropriate statuses (On track/ At risk/ blocked). > > **Cons**: The issues of slowness when a lengthy document is published with diagrams and flowcharts still continues. Moreover, the copy paste of image needs a bit of improvement. > > Confluence has been our go-to document publication to maintain our latest product user stories. The AI ROVO has been enhanced in a positive manner and we expect more from it. ----- ### "A Reliable Knowledge Hub with Room for Refinement" — 4.0/5 > **Lukas** | *1 November 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Confluence was its ability to turn scattered institutional knowledge into a structured resource for the entire team. It gave us one place where we were able to maintain campaign briefs, account-specific requirements, measurement protocols, and creative guidelines instead of distributing that information across various apps, messages, and files. The page templates and version history encouraged consistency, while its editing features made it easier to keep track of and preserve important decisions. Although navigation became more difficult as the workspace grew, Confluence was highly effective at creating a reliable source of truth for recurring processes and work that was cross-functional in nature. > > **Cons**: What I liked least about Confluence was how difficult it became to navigate as documentation expanded. More than once, Search surfaced outdated pages, while copying tables from Excel or Google Sheets regularly created formatting issues. PDF and Word exports also handled complex layouts poorly, making Confluence less suitable for polished client deliverables despite its aforementioned strength as an internal knowledge base. > > My overall experience with Confluence was quite positive. It provided an orderly home for campaign plans, operating procedures, tracking guidance, and cross-functional decisions. However, finding current material became harder as content accumulated, and tables or exports often required additional cleanup. Overall, Confluence was a dependable collaboration and knowledge-sharing platform, which is why I'm comfortable with a 4/5 rating. ----- ### "Great for knowledge bases" — 5.0/5 > **Anonymous User** | *27 August 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It’s easy to use and add content to. It also ties into JIRA nicely and is great for a knowledgeable and place for all your project artifacts. > > **Cons**: The thing I like least about Confluence is exporting a large amount of content out of Confluence is kind of a pain. > > Confluence is my go to tool for maintaining the company knowledge base and all of my project documents, test results, etc. tied back to my JIRA project. ----- ### "Powerful Tool for Larger Organizations" — 4.0/5 > **Jenis** | *3 August 2026* | Consumer Electronics | Recommendation rating: 8.0/10 > > **Pros**: Good organization tool for Team Notes and Documentation for your department Processes. A well maintained Confluence can be the source of truth for all processes. Real-time edits work. ease of use and secure file sharing. > > **Cons**: Does require a bit of learning for fresh users. Loading times can be slow and media heavy pages do tend to error/time out. > > Works well once everything is set up and you have an experienced admin managing the pages. Would recommend for larger organizations with multiple Teams/Departments but does not seem very cost effective for smaller organizations. ----- ### "Confluence keeps technical documentation and system specs organized" — 4.0/5 > **Conann** | *12 October 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Linking technical spec pages directly to Jira issues works well. Key features like inline file sharing and pdf file conversion make architecture reviews simple for engineering teams. > > **Cons**: The rich text editor occasionally formats code blocks incorrectly, introducing formatting bugs and issues when copying shell commands into runbooks. > > Confluence offers strong ease of use for technical documentation and good value for money. When workspace permissions acted up, customer support helped resolve access fast. ----- Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/430492/confluence) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data