--- description: Review of Confluence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Confluence | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/3485/enterprise-content-management-system/software) > [Confluence](/software/430492/confluence) # Confluence Canonical: https://www.softwareadvice.co.nz/software/430492/confluence Page: 1 / 148\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) > Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company. With Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary. Confluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows. Automations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact. > > Verdict: Rated **4.5/5** by 3675 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3675 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Assignment Management - Audio File Management - Audit Trail - Blogs - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Change Management - Checklists - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) ## Related Categories - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Records Management Software](https://www.softwareadvice.co.nz/directory/1859/records-management/software) - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) ## Alternatives 1. [Google Drive](https://www.softwareadvice.co.nz/software/105807/google-drive) — 4.8/5 (28459 reviews) 2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17532 reviews) 3. [OneDrive](https://www.softwareadvice.co.nz/software/23542/onedrive) — 4.5/5 (12667 reviews) 4. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14057 reviews) 5. [Microsoft SharePoint](https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint) — 4.4/5 (5424 reviews) ## Reviews ### "Robust Document Sharing and Collaboration" — 5.0/5 > **Gunther** | *15 April 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Confluence is easy to use and acts as a common central repository for everything from documentation to meeting notes. I like some of its newer features such as live editing for documents, and search results that can include messages from a linked Slack account. I've used some of its less commonly noted features like blogs to a degree and find them very helpful in some cases (such as publishing a period internal newsletter for other engineers). > > **Cons**: Confluence has historically not had the greatest search functionality in my experience. I think it is getting better and recent improvements are going in the right direction, but more is still needed (finding a document I'm looking for is still sometimes surprisingly challenging). > > Overall my experience with Confluence has been very good. It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would become an outstanding product. I've used Confluence almost daily for several years and will likely be continuing to use it for many more. ----- ### "Reliable and Flexible Documentation Tool for Growing Teams" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Confluence very effectively centralizes documentation and provides a single source of truth among many different teams. Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and multimedia. In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it. Confluence is particularly useful for product documentation, process guides, and cross-team knowledge sharing. > > **Cons**: Unstructured and poorly governed large spaces can lead to navigation challenges. There can be instances when search results bring up old pages and managing permissions for multiple spaces can take up a lot of time. Although the editor is quite flexible, it can sometimes get sluggish for heavy pages. Some advanced formatting features are only available through plugins, which may make things a bit more complicated. > > In general, Confluence is a dependable and indispensable software that ensures the documentation is always up-to-date and team collaboration is supported. As a technical product support person, it is very important for me to have a very good organised knowledge base, and Confluence help me a lot in creating, updating and sharing information through different teams. If you add Jira to the mix, you get a really strong environment for monitoring work and recording workflows. Though there are some issues with large scale organization, it is still one of the best tools for structured documentation and internal knowledge management. ----- ### "Still a great tool to use\!" — 5.0/5 > **Clemen** | *21 March 2026* | Animation | Recommendation rating: 10.0/10 > > **Pros**: Still a great tool to get everyone on board to take notes and share notes about their workflow and process > > **Cons**: Can sometimes get a little too messy, may need more tools to help employees with their formatting of entries > > Overall it is still one of the best tools to use these days. I would recommend to anyone who needs a wiki page for their office ----- ### "Once ahead of the curve, now falling behind" — 3.0/5 > **Philipp** | *26 January 2026* | Computer Software | Recommendation rating: 4.0/10 > > **Pros**: It is useful that it sits in the same ecosystem as Jira. It is intuitive to format groups of pages and pages. User restrictions are easy to manage with confidence. > > **Cons**: The team is impossible to relay feedback to, they are driven by an internal roadmap and do not consider the market or product performance. The company has been heavily leaning into AI, and has produced a lot of bloat as a result of this. This makes the product harder to use. > > Confluence was once well ahead of the curve in terms of document management, editing and sharing. Over the last few years, this has stagnated. There are outstanding core features to be polished, but the company has leaned too heavily into generative AI. ----- ### "Collinson is a power user of Confluence" — 5.0/5 > **Faz** | *13 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: For us at Collinson, Confluence has become a staple due to a number of reasons. Firstly it's super easy to use and understand and then some of the features and how they have improved over time has been great for us. > > **Cons**: I don't think it's the cheapest software in terms of what it does it's got a a lot of value but for teams which are large it can become costly. > > Overall we love it, we use it a lot in our product a tech teams we've found that the customer support is super responsive in getting back to us regarding any software issues which we may have which have been very few. ----- Page: 1 / 148\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/430492/confluence) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data