ERPAG Reviews

Pros

We like that this software allows for CRM, BOM and manufacturing planning.

Cons

This software does not have a human resources feature. This may also pose an issue when trying to track individual job performance.

Alternatives Considered

MRPeasy

Reasons for Switching to ERPAG

I'm still shopping around, but if I choose to buy it will be because of the price and materials purchasing features.

Pros

IF you are in need of a clear to use inventory management, without feeling like you are managing an amazon warehouse.. Erpag is just what you need, mobile app for your techs, multiple warehouse locations, everything you can think of is in the product. Just adore the PO status as the SO status. Ordered/Quantity AVailable/Partially available and so on.

Cons

Still some minor issues."Warranty that belongs with a laptop, is not an inventory product, but also not to forget in the PO!" Can be I just need some education about the many types of products, but for now, I don't know how to handle "a warrenty item"no open API!Although everying to the last details is importable by excel, we would very much like an open API.

Alternatives Considered

Silvasoft, Odoo and NetSuite

Reasons for Choosing ERPAG

non of those are a real inventory management. SO & PO management! Erpag is!

Switched From

Kaseya BMS, Silvasoft, QuoteWerks, QuickBooks Online and HaloITSM

Reasons for Switching to ERPAG

features & pricing!

Pros

In an hour or so I could figure out how the software works. So it will good to train new people fast compare to big-name software like SAP or Oracle.

Cons

There are still many features to be worked out. (a) The address fields in the forms do not follow the US address standard. I reported specific example via chat room,
(b) I believe you are still changing the software on a daily basis. At some point you need to freeze a rev and come back late with a diff rev with consolidated updates
(c) There should be more templates for quotation and invoicing. I could not find a template in quotation where I can quote tier-pricing to my customer. The template automatically sums them up at the bottom which is not right.

Pros

It was very easy to implement as we could import the data from old system very easily . The UI is very intuitive and easy .
The process was very simple for all the users to understand. It was exactly what we had wanted.
ERPAG has been a big boon for our inventory management. We have reduced our inventory level, obsolete stock and improved our profitability.
With ERPAG our customers can also view the stock in our warehouse and make orders. This was also very helpful

Cons

Their customer support is very responsive and reply very fast .
But sometimes when we ask them complex or difficult things . They may not know .

Pros

- ERPAG has live agents (through the website) that can help very fast with all the questions we have
- The link between Quotations, sales orders, invoices, etc is really well done. Very well linked to all the manufacturing project and the current stock
- It is a very powerful software when you start using the blocky scripts to personalize everything you need
- Clear overview of all the product and services

Cons

- They don't have an open API yet (ongoing) so that we can link it to other software

Alternatives Considered

Odoo

Reasons for Switching to ERPAG

We did quite a lot of research between different software on the market for a manufacturing companies that manufactures and sells product and compared the available features and the pricing, and ERPAG is way far the best (price/quality wise) currently on the market. Odoo for exemple is much more expensive and cannot provide everything ERPAG does.

Pros

Initially liked the purchasing and PO functions the most...then I started digging into and learning more about multi-level BOM and love it. The new custom reports are great as well, and give the user more capabilities in designing the look and content of their documents.

Cons

1 Day = 24 Hrs. While this is true in its simplest form, it is not true for how many companies work. I would rather see 48 hours on a time sheet instead of 2 days, which can be misleading depending on how your company operates.

Alternatives Considered

DBA Manufacturing

Reasons for Switching to ERPAG

ERPGAG beats Pedyn since it's cloud based whereas Pedyn was local - unless you run a remote desktop/virutal server. No thanks.Ease of use and pricing along with functionality beat out DBA Manufacturing. ERPAG was a better solution for how I worked AND it had a good price point.

Pros

It's functionality against it's price point.

Cons

The UI is a little janky, not very pretty. Prone to loading screens and as a result inevitable reworking. especially on unstable networks. Seems function was chosen over form which I'm all for, but a pretty platform does wonders!

Alternatives Considered

Katana Cloud Inventory

Reasons for Choosing ERPAG

Lack of functionality and exhorbitant costs.

Reasons for Switching to ERPAG

Functionality, price and promise of service.

Pros

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Cons

Some pages are a little hard to work with on smaller screens

Alternatives Considered

Odoo, ERPNext, inFlow Inventory, QuickBooks Online and Katana Cloud Inventory

Reasons for Choosing ERPAG

We needed a cloud-based package that could be accessed from anywhere. ERPAG fits our needs perfectly.

Switched From

AccountEdge

Reasons for Switching to ERPAG

ERPAG was the only package that met all of our requirements. Job routing, cost accounting, proper sales tax handling - you would think those features would be common across all ERP packages, but most of the competing tools we evaluated had deficiencies that we couldn't overcome.

Pros

It was so easy to deploy this software. We started using within 4-5 days and that include training to team.

Cons

Only thing we did not like about this software is limited capability in accounting module.

Alternatives Considered

MISys Manufacturing, Fishbowl and MRPeasy

Reasons for Choosing ERPAG

Focus Team was very unprofessional and could not deploy the software in one year. we lost almost $8000 dollars.

Reasons for Switching to ERPAG

We like the ability to customize reports and visibility it offered to manage team activity.

Pros

Bill of Materials, Integration with Shopify and quickbooks

Cons

Nothing to be honest, our company is perfectly happy with this software

Pros

Adding additional fields is also possible for our business.
Assistance from ERPAG on technical information has been prompt.

Cons

So far the features are very functional for my company.

Pros

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

Cons

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

Alternatives Considered

Fulcrumapp.com, MRPeasy and Katana Cloud Inventory

Reasons for Switching to ERPAG

We ranked all features based on their importance to our business and looked for the package that hit the most or all of our critical needs.

Pros

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Cons

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

Alternatives Considered

Cin7 Core

Reasons for Switching to ERPAG

My decision will be based on the feedback I get with regards to the integration requirements

Pros

We were moving from another software provider so had a list of services we needed from the software. Out of all the software we looked at this came out on top as did everything we wanted and more.

Cons

Not really any negatives as functionality is great.

Alternatives Considered

OrderWise and Shopify

Reasons for Choosing ERPAG

They were not supporting Quickbooks online and there service was not great.

Reasons for Switching to ERPAG

Did everything we needed at a reasonable price.

Pros

I am a buyer with 10 years experience under my belt and worked for a number of years with a software that has an insanely high price tag and had overly complicated ways of displaying ordinary information. ERPAG is not that at all. Coming in as one of the least expensive ERPs that I trialed, I immediately appreciated how snappy it felt to open different tabs and the ability to maintain tabs like a web browser. I have been able to upload 100s of line items with a few drop + drags in what felt like no time at all, I was up and running and compiling bills of material without having to consult a manual every five minutes. It presents the most relevant information per tab right where you need it. No need to hunt around for that open PO - one tiny click shows you everything you need. Everything feels easy, which is the best thing you can ask for when starting an ERP from the ground up.

Cons

The only thing I wish was that there was an option to not have a sign in time out, but it's not really a big deal.

Pros

ERPAG has a good foundation that could provide significant benefits to those that would find a match between their process requirements and the conceptual design of ERPAG.

Cons

Lacking an API !!! Will be a turnoff for most.
Support over the chat is prompt but not on point to the raised matters. The agents seem to be instructed to tell you about ERPAG features that you may have missed :-)
Cannot provision recipes for a Product that has variants, fortunately you can copy existing one to new and adapt.
Cannot use the software from multiple windows at once; when you open in a new one you will be logged off from the first. At times would be useful to work in one window and see some context in another one.
ERPAG does not maintain your session context; if you are logged off you are supposed to re-open all the tabs you were working on.
ERPAG didn't implement any local caching on the devices connected to their platform; so a laggy internet connection will mean you'll start over your work.

Not enough transparency for pricing... you're charged by the Database size as well but there is not a predictable relation between your activity and the charge. In my trial with only a few things added I got to around 200MB. Not clear about how things will work at scale... Backup/ restores etc

Certain things you cannot revert once saved... human error should always be factored in :-)

Pros

The sales function can be used as a CRM system.After the shipment query sales record is very convenient. Sales reports can filter different sales data, it is easy to analyze.
Manufacturing is very powerful.Set the assembly can automatically offset the raw materials, the factory management of the company is very convenient.
ERPAG can save a lot of time, it is recommended small, medium-sized companies to use.

Cons

No API and Order upload for EXCEL.When the amount of orders is growing, it is necessary to import customer information and order information.This can save a lot of time for customers who are engaged in online sales.APIs can be connected to their own website will become very convenient.

Pros

The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.

Cons

The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.

Pros

Spanish Support,

The Account Plan, has scheme, it is already built in and can't be changed. We need something modificable for our organizacio

The Purchase Order, that you need to correct should be done via manual journal vouchers.

The Notes in the purchase orders must be written manually, it does not allow copying and pasting. Sometimes it shows code and algorithms in the print format

In the purchase orders, the calculation of the tax is not being done automatically

Cons

It allows me to see in a single screen the financial behavior of the company
Keeps track of all movements
Allows me to periodically export the company summary
Centralize all information online

Pros

- the level of control that can be made on each process.- ease of importing/exporting almost everything.- support is super quick.

Cons

- quality control is missing. It can be done in alternative ways but it's better to have a QC module.

Pros

It's backed by great customer support. I think they will improve it day by day.

Cons

Here are a few:

- Mobile app of the software is still quite basic. I hope they put more effort into it.
- The app doesn't let you to adjust time of login session. It will be expired after a period of time then you have to login again. I often re-login more than 20 times per day.
- I think the software doesn't use CDN so we sometimes got difficult to use it due to laggy connection. We're located in South East Asia.
- The software doesn't reopen your last tabs. You will have to open them again each login.

Pros

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

Cons

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.

Pros

ERPAG is quite easy to understand and to use, even for a person who never employs an ERP software.

Cons

From time to time it is a little bit slow to reload or refresh the pages.

Pros

Cloud base and value of Money is high. As small business, we need a professional and value worth ERP software like this.

Cons

The connection and speed is something you can improve. The invoice template is not working very smooth. Please also notice

Pros

Easy to implement and being user friendly.
Price is reasonable.
They are trying to update and cover their gaps.
Good customer service.

Cons

It cannot support QB desktop. And we are suffering for this reason.
Mobile app for packing is not user friendly and it does not let you to Steal inventory.
Barcoding system and tracking goods by serial numbers has some flaws and sometimes it does not ask for serials!
It create repetitive serial barcodes so you will have problem if you want to keep stock and tracking them precisely.