LoudCrowd Reviews

Pros

Our rep! She's amazing, super helpful and unlike we've had support before.

Cons

I think since it is newer, there are so kinks still being worked out - features missing, etc.

Alternatives Considered

Reasons for Choosing LoudCrowd

Switched From

Reasons for Switching to LoudCrowd

Pros

I love working with the team and the interface of the program. All of the features has helped us scale our program.

Cons

I wish I could see more metrics on the dashboard. I also wish I could do product seeding directly through the platform.

Pros

I've loved getting customer excited to share with rewards + surprise content campaigns/challenges. It's been a great tool to have close connections to our most excited and activated customers!

Cons

Haven't loved the process of communicating with our signed-up customers — has felt a bit clunky and severed from the LoudCrowd platform. We've also encountered some issues over the last few months with payouts, not great initial reward structure set up, random reward/Yotpo integrations etc. The LC team is always happy to help, though!

Pros

The customer service is so quick and friendly, special shoutout to our rep Kyla :)
I love how easy it is for our affiliates to sign up and use the platform, I love how easy it is to pull content and run challenges, and I love the automatic payments.

Cons

The filter system can be a little slow/ incorrect at times. We have also seen in influx of codes being leaked, so I wish there was a way to keep track of that/remove commissions from leaked codes.

Pros

links to shopify, can track influencers/affiliates in real time, can see everything that you need to monitor for success. REAL people to talk to and help you setup all of your challenges for your affiliates. I love the customer rewards program that helps us keep our customers interested and helps push repeat purchases.

Cons

Need someone on the team to walk you through the platform to understand where everything is and how it all works BUT the team is amazing and will hop on a call with you same day if needed.

Pros

The platform itself is easy to navigate, and the support behind the programs is top notch. Any new initiatives we want to launch are met with enthusiasm and our contacts at the company are always eager to help.

Cons

Occasionally there are glitches with rewards being granted perfectly, but anytime it happens the resolution is swift and conclusive.

Pros

We track how our product performs organically via the dashboard on LoudCrowd, find potential influencers to work with, and track our current influencer list.

Cons

We wish there was a selective tool to save all videos on the dashboard in one click.

Pros

- mentions data was great, can even capture IG stories!
- tagging ugc to organize from campaigns is helpful
- overall dashboard feature is GREAT

Cons

- rep isn't very helpful
- they promised a lot more of helping us out and helping us drive strategy and they've been fairly hands off. we drive a lot of the conversation.
- challenges don't work for us

Pros

simplified paying our ambassadors and made life easy to manage payments

Cons

cost - i think if i had the time i would do it without paying the fees

Pros

The fact that the authentication and data pulling is so seamless is a huge pro for us!

Cons

No real cons that I've experienced so far!

Pros

The communication and support you get from the LoudCrowd team is incredible. They are always there to help answer any questions you have and able to support you where they can. They are always looking for ways to innovate their products and always are looking to improve our programs.

Cons

There are no cons that I can think of at the immediate moment.

Pros

- Great loyalty program
- Team is super responsive
- Always improving and making updates

Cons

- Can be a little confusing with initial set up
- Requires some manual work for certain approvals or rejections

Pros

First and foremost I love how LoudCrowd is so diverse and offers so many programs to help make our business successful. It helps to have the BEST rep ever in Kyla. We love LoudCrowd and could not recommend it more!

Cons

Do not have any feedback on this matter!

Pros

Ease of us
Important information provided with KPI
Automation on key tasks

Cons

I do wish there was more reporting on posts that take off from unexpected sources (Nano)

Pros

So easy to track campaigns, challenges & influencer activity with LoudCrowd - so many admin hours saved!

Cons

I guess the mechanic of challenges could be more advanced, like ambassadors collect points for different activities instead of vouchers etc.

Pros

The Loudcrowd team is extremely responsive and constantly goes above and beyond to ensure clients have a everything they need to meet consumer and leadership needs.

Cons

As Loudcrowd continues to grow, there is opportunity to create more educational tools for creators experiencing issues through a FAQ section with visual guides.

Pros

The ability to track, manage and engage our affiliates and social program members.

Cons

The inability to recruit potential affiliates from other markets we would like to reach.

Pros

The reps are super helpful. My fav feature were tagging our products through Instagram onto our website. It helped customers make a decision before heading to check out.

Cons

The affiliate program could use a little bit of work and revamping an influencers page

Pros

I love the ability to easily find creators that are posting using our products. Our Instagram and other socials depend heavily on the ability to find quality UGC we can repost on our platforms, and LoudCrowd is the best solution we have found so far to do so outside of manually pulling.

Cons

I wish that we could filter the content more like by gender, follower count, etc. I also wish we could filter out all stories instead of just expired stories. Then lastly, it would be really helpful to get some upleveled reporting on how our UGC compares to other brands in our industry.

Pros

What I like most about LoudCrowd is the ease of use and the hours of time it saves our team. Truly a game-changer for influencer marketing.

Cons

None that I can think of. Perhaps the ability to track the same user even when they change their username?

Pros

It's pretty easy to navigate and has a lot of useful features.

Cons

So far, there isn't anything specific that I don't like about LoudCrowd.