Sage 50cloud Accounting Reviews

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews
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User Reviews Overview

About Sage 50cloud Accounting

Sage 50cloud Accounting is an accounting software designed to cater to the needs of small and medium-sized businesses. It offers a suite of tools that streamline financial management, ensuring accuracy and efficiency in accounting...

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Feature ratings

Value for Money
3.5
Features
3.7
Ease of Use
3.8
Customer Support
3.5

Browse Sage 50cloud Accounting Reviews

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Jonathan
Jonathan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 9/02/2024

Suberb Accounting Product for start ups/ SMEs

Excellent product, great support, available to use anywhere
Highly recommended if you are looking for a blend of desktop/ cloud accounting experience.

Pros

Ease of use
Intuitive
Great reporting suite
Integrates easily into other applications
Gives visibility into financial health and growth plans easily to allow us to focus on core business activities

Cons

Need add-on's for customer management
Need add-on's to get ready made dashboards and set kpi's

Laura
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 4/05/2024

Laura Lee Bookkeeping Love Sage 50

I have used Sage 50 for over 20 years & I do not ever expect to stop using it in my professional career. It is ideal software for many of my clients.

Pros

It's so clear to review entered transactions & run any kind of report you like.

Cons

Some of the third party software plugins do not work so well as they do with other softwares.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Switching to Sage 50cloud Accounting

I personally prefer it over some of the others available for clarity & reports. Plus short cut keys & batch processing allow speed of entry which others do not.

Response from Sage

Hi Laura, we're delighted to hear about your longstanding trust in Sage 50. Your feedback on third-party plugins is invaluable, thank you for choosing Sage. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Leslie
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 28/08/2024

Sage50 review

Overall the experience with Sage has been positive.

Pros

Ease of use. Unlimited number of products, customers and vendors you can have.

Cons

There is a limited number of characters you can enter into shipping and billing addresses

Response from Sage

Hi Leslie, thank you for your review of Sage 50cloud accounting. I'm pleased you're finding it easy to use and having an overall positive experience.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 2/09/2024

Top Sage 50cloud Accounting Alternatives

QuickBooks Online Advanced

Oracle Primavera Cloud

QuickBooks Online Accountant

John
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
3

3
Reviewed on 13/08/2018

Good...But A Little Expensive

I use the Canadian version of the software. I suspect it's basically the same as the American version, except for sales tax and payroll, but I would check a review of that version for any American users.

Pros

Sage 50 is an easy-to-use piece of accounting software aimed at SMEs (small and medium-sized enterprises), and it is one of QuickBooks' major competitors.

It's fairly easy to find people who are familiar with Sage 50. That's a plus for small businesses looking to find an employee or outside service provider to take care of their books.

If you are looking to do the books yourself, Sage 50 is relatively easy to learn. They have thorough tutorials available to walk you through the basics.

Major transactions are grouped together under tabs on the left-hand navigation panel. The various workflows--receivables, payables, inventory and services, employees and payroll, and a 'company' category--are all shown graphically. Each task within a major area is represented as a labeled icon, making it is to start a new transaction from this screen. The 'company' link is a catch-all category, including general journal entries, the chart of accounts and tools for managing your data and accounting tasks.

Virtually every report that a small business could need is available in Sage 50.

Cons

I found Sage 50 to be glitchy in the past. I have spent too many hours on hold or on a call with their tech support.

I use the payroll-included version of Sage 50. I also have a support package. In all, that's not competitively priced. If it weren't for the fact that some clients have been using this software for years and are reimbursing me for the cost of the software, I would not be using it. QuickBooks is a better value.

Carl
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5
Reviewed on 19/07/2024

Product Activation

Support and honesty is not their best asset. They are being dishonest and not honoring their perpetual licensing agreements.

Pros

Very good Accounting Software at the time of purchase, Not so any longer.

Cons

Peachtree has taken it upon themselves to deactivate perpetual licenses that I have purchased, meaning I have versions 2009, 2011, 2013, 2020 that I use for several different clients. I can no longer use these on my different computer or reactivate them on a new machine. They are trying to force me to upgrade to their cloud accounting system and I do not want my clients information on anyone's cloud. This is the primary reason I purchased Sage accounting to keep data on my own computers. Sage does not have the right to force me to keep my accounting records on a cloud not do they have the right to cancel my perpetual licenses. This action by Sage is nothing less than dishonest and is cheating the customers that the say they value. I have been using Peachtree accounting since their very first version in the early 1990s. now I have to find or write a software to fill my needs.

Response from Sage

Dear Carl,

We sincerely apologize for any inconvenience caused by the license activation issues. At Sage, we value our customers and their data privacy. We are committed to resolving your concerns and ensuring your data remains secure on your preferred platforms. Please reach out for assistance.

Best,
Bethany McDermott
Customer Marketing Manager at Sage

Replied 8/08/2024
Sam
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/04/2024

Great product for a small entity - but you will outgrow

Good product for an SME but will outgrow it.

Pros

Simple to use, flexible with ODBC connection possible.

Cons

Not actually cloud based, connection to server can be slow.

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Better to use up to Trial balance. Xero is ok day to day but not great for management accounts.

Response from Sage

Thank you for your feedback, Sam. We're glad Sage 50cloud Accounting meets your needs and appreciate your insights on its scalability. We're continually working to improve our solutions for growing businesses like yours. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Dan
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
2
Customer Support
2

3
Reviewed on 13/01/2023

On premise title in a world of cloud-based products

It used to be the only game in town, but nowadays, it needs a true cloud-based version which it doesn't have.As an on-premise software, it worked ok before we moved to work from home as everyone was in the office, so the connection to the server was made over the local LAN. Once WFH started, we had to move and use Sage Drive, an internet-based sharing tool. The data get out of sync fairly quickly. We now moved to a hosted solution but still used Sage50 as it's the only tool that can get the job done for us with our unique setup.

Pros

That it's the only financial package that can transfer cost codes to our CRM system.

Cons

The clunky thin server is called SagDrive.SageDrive is a service that allows sharing between a server and terminals via one central point (hosted by Sage). It is slow and gets quickly out of sync with the sage server.

Alternatives Considered

QuickBooks Desktop, Salesforce Sales Cloud and Xero

Reasons for Switching to Sage 50cloud Accounting

It can pass codes to our unique API, something that didn't work with cloud-based products like Xero.
Biff
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 25/05/2022

Can't get up and running

My account isn't having any troubles but as the business owner, it troubles me that the program won't let me set it up in my computer.

Pros

It's nice when it works but it doesn't work on all my computers.

Cons

Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.

Alternatives Considered

Bench

Reasons for Choosing Sage 50cloud Accounting

Quickbooks took funds out of my bank accounts against my wishes.

Reasons for Switching to Sage 50cloud Accounting

Price and value
Mark
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

3
Reviewed on 7/08/2022

Good but could be better

It does the job. Can be cumbersome at times. Lagging behind the competition.

Pros

Customer support is great. Always get through to someone who can help solve issues.

Cons

Playing a bad game of catch-up in terms of features and being cloud based.

Denise
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/09/2024

Sage for accounts

I have used sage for many years and Ann very happy as the ease and reliability

Pros

That can share with colleagues and work remotely at home

Cons

Nothing completely happy with this product never let me down

Response from Sage

Hi Denise,

Thank you for your glowing review! We're thrilled to hear that Sage 50cloud Accounting has been reliable and easy to use for you and your team.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/09/2024
Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2022

An Excellent product for SMB

Pros

Sage 50 is extremely easy to use and capable of adapting to most small to medium size business needs. Because Sage 50 has evolved there are also many partners available to help create custom reports, or extend the core functionality of Sage 50.

Cons

Unfortunately, Sage 50 doesn't allow a lot of customization to workflows, data collection, etc. It also does not collect some key data that is imperative to doing business in today's age, such as Phone Numbers and Email Addresses when creating Quotes, Orders, and Purchases. This is critical data when working with customers. Sage 50 also limits the number of contacts associated with Customers and Vendors to 20? This isn't enough, and, why limit it?Lastly, Sage 50 offers a low Database Size before it becomes sluggish and somewhat unusable, forcing data purging.

Alternatives Considered

QuoteWerks and QuickBooks Enterprise

Reasons for Choosing Sage 50cloud Accounting

Sage 50 was a better fit for our company.

Switched From

QuickBooks Enterprise
Caroline
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2023

Sage 50cloud Accounting

I have used Sage for a long number of years and would have no plans on that changing any time soon. I have always had a great experience anytime I needed helped either with a Customer Service Advisor or through the webinars. I have a sense of security in knowing that no matter what I can get help quickly if required.

Pros

Sage 50cloud Accounting is critical to our Company. We selected Sage because of how easy it was to navigate through the site, the reports we could get from it, having the Customer Service Support and having the Webinars to all fall back on if required. I have availed of quite a few of these and they have been so beneficial to me. Having the telephone support is also advantageous and the security of knowing the customer service consultant will stay on the phone with you until your query is resolved.

Cons

The thing I like least about Sage is probably Report Designer. This I think is partially my own fault as I need to maybe learn more about the intricacies of it. A webinar is probably in my near future for this.

Yongmei
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/12/2023

All-in-One accounting software

Pros

It is comprehensive, covering all aspects of daily bookkeeping, invoicing, sales ledger and payables managing, bank reconciliation, all the way upto trial balance report in one software. You don't really need to keep other records or reconciliation. This is especially useful and efficient.

Cons

It is relatively expensive, especially for small business if they only use certain features or functions of the software but not all of them, however still have to pay for the whole package. That said, it is very good for a growing company, as when you need to use certain more advance features or functions, they are ready at hand.

Andrew
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

5
Reviewed on 28/12/2022

Easy to use and cost effective.

I have been using Sage 50 for the past 4 year and I am extremely satisfied with the results. The software is user-friendly and easy to navigate, which has made it easy for me to manage and keep track of key accounts, income and expenses (PO’s)One of the things I like most about Sage 50 is the customisable dashboard, which allows me to see all important information I want at a glance. I can also create custom reports and track any metric I wish which has been extremely helpful.The software also integrates seamlessly with other tools and platforms, which makes it easy to share data with other team members.Overall, I highly recommend Sage 50 for anyone in need of a reliable and efficient accounting software. It has made managing the financial side of business so much easier and has given me the peace of mind to focus on growing the business.

Pros

Easy to integrate and set up, updates don’t have an effect on the business and haven’t ever been detrimental to the “Day to day running”. Ability to add users as required is massively beneficial, raising orders, invoices and managing accounts/debtors is so simple.

Cons

The frequency which it can freeze by trying to cancel an action, is very poor. Surly “cancel” should do just that.

Iain
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 11/10/2021

Tried and tested product with 1 foot in the cloud

Used for 15+ years with minimal issues. Support were always great when needed. We 'outgrew' it not in terms of number of users or quantity of data but the ability to join up more business processes and to work in a more modern cloud-based way

Pros

Accountants are very familiar with this - almost an industry standard.
Core accountancy functions are strong

Cons

Some aspects are hard for non-accountants to understand the terminology. Cloud implementation is only partial, Its a dektop product with uploads and synchronisation to other computers via cloud. We suffered several disconnects and issues that needed the remote stations to be re synced losing work. Some of the more peripheral aspects (Sales orders, purchase orders, stock management) had some limitations and there were several places where it was easy to accidentally mark every quote in the system as won if you did not have anything selected. No link to cloud payroll from sage - needed the much more expensive desktop software or manually enter payroll data into Line 50 every month

Randy
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
2
Customer Support
3

4
Reviewed on 12/06/2015

Sage 50 'Quantum' Canadian is very stable but limited. No significant new features for last 4...

Pros:
- Sage 50 Canadian is very stable, any 'crash' is almost always a hardware or operating system issue.
- Vendor technical support is prompt and helpful.
- Uses a solid 'Enterprise-grade' back end database.
- ODBC is free, and included.
- Free SDK is available.

Cons:
- Response to bugs is to provide work-arounds
- No significant new features since 2011.
- Screen designs are stuck on 1988. Data entry fonts are unusably tiny on modern monitors, and can't be adjusted.
- Features and prior bundled software has been removed, no longer supported, or flat out disabled:
. web store integration,
. Crystal Reports,
. ACT! CRM integration
. Simply HR Manager
- Numerous limitations in the 'Quantum' version to prevent use by all but the smallest companies:
. no transaction reports show purchase order numbers,
. ship-to addresses are limited to 99,
. multiple vendor shipping addresses are not supported at all
. if using multiple 'locations', inventory reports are wrong due to wrong beginning onhand.
. Multiple shipments to / from a single invoice are not supported.
. No way to report on Purchase Order vs invoice purchase amounts or pricing.
. No reports

- Designed for Accountants, not for business operations.
. 'Job Tracking' will record what you put in, but not tell you what to bill out.
. Year end process is unnecessarily convoluted and cumbersome for the business.
. Inventory 'available' isn't displayed during invoicing, only 'On Hand'.
. Only 2 years of sales statistics are tracked - current and prior year. Since current is always opened before the prior year is completed, there is never any point in time where a comparative report is of any use.
. Canned reports are inadequate and can't be customized.
- Time Tracking to Invoicing only works if you never have separate jobs for a single client - and who wouldn't?
- Inventory statistics are broken - Quantities are correct, but adjustments rack up the statistics on number of transactions (one sale, adjusted two times will show as 5 transactions)
- Virtually all inventory, sales, and purchase detail reports show all adjusted and reversed transactions, but don't output any indicator that they are just dead, junk data.
- Few third party software integrations
- Other Sage software does not work with it AT ALL. (Asset tracking, Time & Billing, CRM)

Liam
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2024

Sage Accounting

Sage is one of the best accounting software i know. Is not perfect but the way is build makes it easy to use and a good accounting software.

Pros

Working with Sage is not hard at all, is was build to be intuitive and easy to sue. After connecting it with the bank account reconciliation works great and is very fast to do. Downloading the reports from Sage is easy they are very informative and complete.

Cons

Slow loading problems are very frequent.

Response from Sage

Hi Liam, Thank you for your positive feedback on Sage 50cloud Accounting. We're glad you find it intuitive and helpful. We acknowledge the slow loading issue and are working to enhance performance. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/08/2024
Jason
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 9/06/2017

Used to be the standard for small business in Canada, but no longer.

I have recently discovered Xero and moved my accounting practice to this software. It is so simple with the convenience of being cloud-based. I now recommend Xero to my clients and given its simplicity (yet still very powerful) I can foresee clients taking charge of their own bookkeeping and getting rid of their existing bookkeepers.

Pros

Sage 50 was the accounting program I used to recommend to all my small business clients. Stable program that has most of the simple functions needed for most small businesses. Most used small business accounting software among my clients and almost all bookkeepers in our area use and have experience working solely with Sage 50.

Cons

It's not the most user-friendly program and has a reputation of being difficult for non-bookkeepers and bookkeepers alike to use properly. Sage has been slow to make it more user-friendly and were behind in moving to cloud options. Personal experience is Sage support is very slow to respond to queries.

Holly
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2023

A great in depth accounting program for businesses that is super user friendly

Its just a great tool, I have used other accounting software that no way near match up to Sage and cost more. I would highly recommend.

Pros

I love how in-depth the data/ reporting is, whilst still being so user friendly. It is such a great tool for everyone at every level in the accounts department. I also love how good the support is, there are so many different ways to contact them for their expert advice.

Cons

I don't have any negatives, Sage keep on top of things, offer upgrades/ updates when needed and also keep everyone in the loop if there is new legislation/ information coming out, all free of charge.

Karen
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 29/03/2023

A very happy customer

Our overall experience with Sage50 Cloud Accounting is very good. We have been using this software for many years and have never considered changing to an alternative. The software meets our companies needs and we are a happy customer.

Pros

The product is very easy and straightforward to use and meets all our business needs.

Cons

The overall visual look of the software changed several years ago, with the headers etc. changed to a basic grey colour. I personally found this extremely difficult on my eyes, especially when working on the software for several hours a day. This was definitely not an improvement in my opinion.

Kenatu
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/01/2018

My Best Friend

For all of us who stuck with Peach Tree from back in the day, our time has come. I simply love this application. Its my best friend. As a small business owner I can tell you the ability to have my accounts at my fingertips while I am on the go blows my mind. I am tickled pink. I have to pinch myself. I am able to see my inventory, check prices and stock and give clients discounts and assurances that I can reliably trust in real time. The subscription cost is almost nominal for the value it gives me.

Pros

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

Cons

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

Bonnie
  • Industry: Accounting
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 29/01/2020

Software backup headache

Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

Pros

The software is fairly user friendly as far as reports and posting goes.

Cons

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

MJ
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 27/10/2018

Decent accounting software for small business

It is good software

Pros

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Cons

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Victoria
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 29/08/2019

Solid but somewhat limited software

not interested in continuing to use this software. Not interested in recommending it to others. I have now switched over to different software.

Pros

Sage50 seems to be created more so for accountants or those with in-depth knowledge of accounting. I have a degree in accounting so I found it extremely easy to use. Most functions are easily located and you can choose a number of them from one screen. The software has very good reports which is an important factor to management. Sage is very similar to another popular accounting software program used by small and medium businesses, so it should be fairly easy for employers to locate employees who have used Sage.

Cons

Tends to be glitchy. If you have an issue, it could be very time costly to get the issue resolved. Customer support and the time frame in which it is provided needs improvement. Another negative aspect is the cost as compared to its biggest competitor. Sage is more expensive.

Amber
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 4/03/2020

Will keep charging you after cancellation

After cancelling my subscription Sage continued to charge my account for 5 months . After contacting customer service and being told I was owed a refund I have still not received a refund and that was 5 months ago

Pros

I use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal

Cons

Their Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls

392 reviews