--- description: Review of Dentrix Ascend Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dentrix Ascend | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Patient Scheduling System](/directory/4470/patient-scheduling/software) > [Dentrix Ascend](/software/395470/dentrix-ascend) # Dentrix Ascend Canonical: https://www.softwareadvice.co.nz/software/395470/dentrix-ascend Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/395470/dentrix-ascend?page=2) > Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules. Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, medicaid reimbursement, and payer utilization. Permission controls allow users to restrict access for individuals or groups. The software can be integrated with other applications such as Allscripts, eClinicalWorks, Epic and SuccessEHS. Dentrix Ascend provides user support via live chat, email and over the phone. Pricing models vary depending on customer needs. The application suite is suitable for organizations, such as large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations. > > Verdict: Rated **4.1/5** by 234 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 234 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Henry Schein One - **Location**: American Fork, US - **Founded**: 1982 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2D Drawing - 3D Imaging - Accounting - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calibration Management - Case Management - Charting - Claims Management - Claims Scrubbing - Client Management - Clinical Notes - Communication Management - Confirmations/Reminders - Customisable Reports - Customisable Templates - Data Import/Export - Dental Practice Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) ## Related Categories - [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software) - [Patient Portal Software](https://www.softwareadvice.co.nz/directory/1475/patient-portal/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software) - [Patient Management Software](https://www.softwareadvice.co.nz/directory/3489/patient-intake/software) ## Alternatives 1. [Curve Dental](https://www.softwareadvice.co.nz/software/2547/curve-dental) — 4.4/5 (285 reviews) 2. [CareStack](https://www.softwareadvice.co.nz/software/61103/carestack) — 4.8/5 (188 reviews) 3. [DentiMax](https://www.softwareadvice.co.nz/software/2693/dentimax) — 4.5/5 (94 reviews) 4. [Practice-Web](https://www.softwareadvice.co.nz/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [iDentalSoft](https://www.softwareadvice.co.nz/software/24447/identalsoft) — 4.6/5 (61 reviews) ## Reviews ### "A is for Ascend\!" — 5.0/5 > **Nicole** | *7 January 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Customer support is quick and easy. Scheduling for mutli-locations is seamless. The insurance verification colors are helpful at a glance to know who needs attention. > > **Cons**: Unable to re-assign a payment type without deleting payment slows down our team a great deal. Could use some feature improvements with that and we need a deceased patient status. > > Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. The integrated forms that put health alerts into your patient history are phenomenal. The insurance eligibility has saved our practice the money of two full time team members (appx 75k a year). ----- ### "IPE Mgt CEO" — 4.0/5 > **Wesley** | *7 January 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help. Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office running smoothly. A special thank you to \[sensitive content hidden\], who truly goes above and beyond. She is patient, professional, and incredibly clear when explaining solutions, making even complex problems feel manageable. \[sensitive content hidden\]’s positive attitude and commitment to customer success reflect the very best of Dentrix Ascend support. We genuinely appreciate the excellent service and highly recommend their team to any practice. > > **Cons**: Power Reporting in Dentrix Ascend feels unnecessarily clumsy and frustrating to use. The layout isn’t intuitive, and getting meaningful, relevant data often feels like a complex puzzle—honestly, you’d need a PhD in Power Reporting just to make it useful. Even once you understand the process, the system is much too slow, with reports taking longer than they should to generate and refine. It makes simple analysis feel like a time-consuming project instead of a quick workflow step. Unfortunately, the best solution seems to be Jarvis, which is far more efficient—but it comes with an additional cost. That extra price adds insult to injury. > > Dentrix Ascend has been a great addition to our practice, offering a modern, user-friendly platform with strong potential for continued improvement. What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays. Their professionalism and positive attitude make every interaction smooth and reassuring. Ascend’s platform is already a solid foundation, and we’re excited to see it continue to grow and evolve alongside our organization’s needs. We highly recommend Dentrix Ascend to practices seeking dependable support. ----- ### "Not enough information on one page" — 3.0/5 > **Anita** | *26 January 2019* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: User friendly if you know dentrix. It's nice if you want a cloud option. But sometimes our internet goes Down, but you can still access on a phone . That's the good news > > **Cons**: The support is on high side, but once your launched, you rarely need support. Intergration with other radio graphic soft wear programs is limited unless using one of big names ----- ### "Dentrix Ascend Is The Future" — 5.0/5 > **Amanda** | *8 January 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Dentrix Ascend has a modern interface that is easy to use. I was drawn to it because it has charts and hyperlinks on the landing page. I didn't have to try and guess what a symbol was and where it would take me if I clicked on it. The graphs are easy to understand. Then I saw the Routing Panel. The Routing Panel is one of Ascend's best features. It allows us to be completely paperless, track where a patient is, post procedures, and won't let us check a patient out if we have forgotten something like collecting payment or scheduling recare. > > **Cons**: Any time you change to a new software there is a learning curve. We switched to Dentrix Ascend in 2018 and the process of inputting patient insurance was a much bigger task than we realized. Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we scrambled to input insurance. Now Ascend auto imports insurance tables so new users don't have to go through what we did. > > I have found Dentrix Ascend to be a great teacher. What I mean by that is that instead of trying to make Ascend do things the way I was used to, I let it teach me new, better, and more productive ways to do things. It revolutionized our office flow and has saved us so much time and hassle. I really tried to learn all of the things Ascend can do and I was amazed at what I could customize so many things. A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the ICD-10 codes used in Quick Exam, etc. meant that our processes were fast and easy from that point on. I love Dentrix Ascend and I love that it is constantly updating and bringing on new features, teaching me to do things more efficiently. It will never be an outdated software. ----- ### "Fairbanks Dental Center Ascend review" — 5.0/5 > **Rian** | *7 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The Customer support is excellent. When we first signed on with ascend and transitioned from "old dentrix" it was a daunting scary process no one wanted to do. Customer support made it easy and helped us through the challenges with ease. > > **Cons**: I wish insurance verification was easier. I also wish there were quicker print options. seems insignificant, but sometimes it's 3-5 clicks just to print. Power reporting is confusing, the filters and options needed to get the right report data is overwhelming, I wish it could be simplified, and put into a tab or quick link to my favorite reports that saved my settings for each report I want to print. > > Overall, it is simple to use after some training. I don't ever want to switch practices software again. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/395470/dentrix-ascend?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/395470/dentrix-ascend) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data