BRIDGE Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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User Reviews Overview

About BRIDGE

Bridge is an employee development platform built specifically for employees and managers. It provides peer-to-peer practice, live in-person training, external learning, online courses, mentorship, manager 1:1s, goal tracking and...

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Feature ratings

Value for Money
4.4
Features
4.2
Ease of Use
4.5
Customer Support
4.6

Browse BRIDGE Reviews

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Rachel
Rachel
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2018

Bridge

I really liked it when I had the opportunity to use it. Since my company merged, less focus has been put on the internal knowledge programs. But I believe once the waters settle, we will get back into the internal knowledge programs.

Pros

It's easy to use and navigate. I like learning from the cartoons and it simplifies sections of interest.

Cons

Sometimes the classes on my bridge account are not offered. This is more of a personal work problem than the software itself because my company hasn't paid for that particular subscription.

Response from Learning Technologies Group

Hello Rachel,

Thank you for your review of Bridge! We are always looking for feedback to improve our products.

If you ever need support, please reach out to [email protected].

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Replied 11/02/2019
Verified Reviewer
  • Industry: Defense & Space
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2019

Easy to Use as Admin; Great Support from Bridge Staff

Pros

- The Bridge staff ROCKS! Everyone we worked with during implementation was super helpful and went out of their way to help us whenever possible. They even gave us a tour of their office and took us out for drinks when we were in Salt Lake City.
- The tools are EXTREMELY easy to use. No big learning curve at all for user management, course creation, and other necessary tasks
- They have an Ideas Page where anyone can log ideas on how to improve Bridge and it seems as if many of the ideas have been incorporated into the roadmap

Cons

- The course authorship can be lacking in functionality at times. Any kind of robust font, table creation, etc cannot currently be done within the tool
- There is a lack of customizability in certain places

Response from Learning Technologies Group

Hello,

Thank you for your review of Bridge! We are happy to hear that you had fun with our team & are enjoying using Bridge!

Join our community at https://community.bridgeapp.com. You can request new features, submit support tickets, access free trainings, and connect with other Bridge users!

Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books:

https://www.getbridge.com/resources/learning-center

Thank you!

Replied 21/02/2019
Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
4

3
Reviewed on 6/12/2018

Bridge Review

Pros

I like that Bridge keeps all our training results in one place.

Cons

I don't like that you can't tab between fields, and you can build your own reports.

Response from Learning Technologies Group

Hello,

Thank you for your review of Bridge! We are always looking for feedback to improve our products.

If you ever need support, please reach out to [email protected].

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Replied 11/02/2019

Top BRIDGE Alternatives

Verified Reviewer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2019

Bridge for the Win!

My very favorite part about Bridge is that they have excellent customer service. They are always available to help me when needed and are great at following up.

Pros

I really like how easy this software is to use. It is comparable to making a google slide which makes it easy to train others to use. I love that we can use it to our advantage in training over 3,000 staff members in a number of different job settings.

Cons

I wish it was a bit more "moldable." There are something that my company needs that are not included with Bridge and are hard to get changed. I just wish we could form it into the perfect tool for our setting.

Response from Learning Technologies Group

Hello,

Thank you for your review of Bridge! We are happy to hear that Bridge is an easy-to-use training solution for your staff!

We are always looking for feedback to improve our products. Join our community at https://community.bridgeapp.com to submit recommendations and new product feature requests.

If you ever need support, please reach out to [email protected].

Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books:

https://www.getbridge.com/resources/learning-center

Replied 25/02/2019
Verified Reviewer
  • Industry: Medical Devices
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2019

Easiest Learning system I have ever used

Great! Their support is fast and readily available. They are always kind and always willing to demo anything for you. They are available by chat, email or a virtual meeting. I have used all 3 depending on how busy I am. They won't stop helping you until your problem has been resolved.

Pros

It is simple! I love that Bridge offers continuous courses on how to navigate, but they set it up so you can dive right in with out even asking for help.

Cons

There are a few clicks to get back to the main screen you want, but I make it easy and keep several tabs open.

Response from Learning Technologies Group

Hello,

Thank you for your review of Bridge! We are happy to hear that Bridge is the easiest LMS you have ever used!

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books:

https://www.getbridge.com/resources/learning-center

Replied 19/02/2019
Ron
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/02/2019

Bridge is pretty good but needs some things.

Overall I really like Bridge and it has been easy to work with. Reporting could be a little better and I think there should be some kind of email that goes out to managers when their learners are not completing assigned courses.

Pros

I like that we can author directly into Bridge. Very easy to setup a quick course and add testing to the new module.

Cons

I have had an issue with SCORM files. When learners failed I had to manually reset the learner to allow them to retake the course.

Response from Learning Technologies Group

Hello Ron,

Thank you for your review of Bridge! We are happy to hear that Bridge is a good authoring solution for your company.

If you ever need support, please reach out to [email protected].

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books:

https://www.getbridge.com/resources/learning-center

Replied 26/02/2019
Ramya
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 16/02/2019

Great user experience & customer support - minimalist design

I have been using Bridge for entrepreneuriship upskilling in a blended mode & find it easy to use as a course author. Learners have minimal learning curve and it is mobile friendly too. The Programs and Live Trainings features allow us to create blended curriculum, which is extremely important for us.

Pros

- Ease of use (for a learner)
- Great UI and UX
- Supports Blended Learning use cases

Cons

- Insights & asnalytics are not sufficient & not much raw data is available for customized dashboards

Response from Learning Technologies Group

Hello Ramya,

Thank you for your review of Bridge! We are happy to hear that Bridge is easy-to-use for your team & works well as a blended learning solution!

If you ever need support, please reach out to [email protected].

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books:

https://www.getbridge.com/resources/learning-center

Replied 26/02/2019
Berkman
  • Industry: Government Relations
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 15/02/2019

A very intuitive product

Overall, Bridge is a straightforward but powerful platform.

Pros

Bridge is overall very easy to use. This means there's little start up effort to learn the product, and more time to build your material.

The Bridge staff is great, very supportive. Any questions we had were quickly answered. Special scripts were built to do some items not available in the standard Bridge system.

Cons

Because it is so easy to use, there seems to lack some functionality you would expect. The most challenging, in my case, was the lack of formatting options provided.

Response from Learning Technologies Group

Hello,

Thank you for your review! We are happy to hear your team has had a positive experience using Bridge!

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

You can also find hundreds of webinars, articles, infographics & more at the Bridge Learning Center:

https://www.getbridge.com/resources/learning-center

If you ever need support, please reach out to [email protected].

Replied 18/02/2019
Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/05/2019

Review of Bridge

As an organization we've struggled with how to get information to a large number of remote staff that is easily accessible and can be given in a teaching format that we can track to see who has completed the course or even started it which is extremely helpful as you can send out reminders.

Pros

What I like most about Bridge is that you can create courses for staff, students, etc. that are engaging, track-able and you can assign it with different urgency and due dates or just make it available for use it searched. With Bridge you can create courses and assign them to staff and make it required, recommended, or just accessible as well as have attachments that are downloadable.

Cons

What I like least about this software is that when you have to edit a course it will re-enroll all incomplete learners in the course so they may lose their spot. They did make changes to this as it used to effect more then just incomplete learners but lucky they changed that.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2017

Bridge puts training in the employees' hands

No more mind-numbing, employer-required training. With Bridge, you're able to complete mandatory trainings on your own time, at your own pace.

Pros

Last week I had to complete our institution's safe hire training to serve on a hiring committee. I was able to complete my entire training on my own time in Bridge, which took me around a half hour. The last time I did this training, I had to sign up for a scheduled in-person training, and then sit through a mind-numbing rehearsal of repeated information. I also had to endure other employee's questions that had nothing to do with the topic at hand. Bridge removed all that monotony, and it was wonderful.

Cons

I wish there was more interactivity on the part of the end-user. It seems to be just a consumable product for the end-user; i.e. read, remember, take a short quiz, and you're done. Though, there is the option to comment. It's decent, but it's rare that other employees would be in the system at the same time to interact with them.

Raheel
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 6/05/2016

Bridge has made learning easier for our company

We have been using Bridge for 4 months to train independent sales agents for our company. Being geographically disparate, we needed an easy to use, cloud- hosted platform that allows us to ensure every single sales agent has the exact same baseline of knowledge. We leverage programs as REQUIRED tasks for every learner and then a robust learning library to provide even more education. The intuitive and simple design for learners removes clutter and puts courses and learning at the forefront.

The implementation process is simply wonderful- our customer success manager and implementation consultants made the entire process extraordinary. Beyond just managing the implementation process, they gave us insight on Instructional Design, roll-out and adoption, ensuring we were on track to launch on our goal date, linking us up with other departments for greater insight and for being generally amazing people to work with.

Reporting is lacking robustness and fidelity as of early May 2016 but is improving.

Their customer service team is phenomenal and every single staff member is equipped and capable to resolve every issue on the spot. There has never been an instance where the issue wasn't resolved during the live chat session.

Response from Learning Technologies Group

Thank you for taking the time to review Bridge! We are glad to know you enjoying it. You are smarter people doing smarter things!

Replied 6/05/2016
Andrew
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2018

An LMS created for the end user.

They are really great, and have a modern take on learning, career development, and performance tracking. I think at least a demo from them is worth ANY company's time.

Pros

It is simple to use, has beautiful design, and includes functional and groundbreaking features to cover the expanse of employee progression. It can be administrated by a much smaller team, and has the most amazing training tool ever created, called "Practice".

Cons

Some of our data integration is a little messy, and required significant work-arounds to develop. Other than that, they are ideal for our business.

Kerra
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/05/2017

The LMS is easy to implement and use.

Pros

The ease of use for the authors and admins is a huge plus. The users enjoy it, and it has been simple for them to learn. They like having the information at their fingertips, and it is so easy to use that they have adopted very quickly. The support team for implementation was great, and the continuing support team is phenomenal. Whenever I have a problem or question, there is great documentation to reference, and if I can't find documentation for it, there is a great support team available on Chat. They have been helpful in solving problems and in consistently following up when needed.

Samantha
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/05/2020

Perfectly simple software

I’ve had a very good experience overall using Bridge. Would definitely recommend to industry colleagues!

Pros

I use Bridge for training courses in our company on a weekly basis and from that perspective, it’s awesome. Really easy to use and has a really nice UX.

Cons

Even after coming up on 2 years I’ve never had a an issue using Bridge. It’s been a great tool for e-learning in my company and I have no complaints.

Ben
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 4/05/2016

Bridge is taking the industry by storm!

My favorite part about Bridge is their customer service. Best customer service I have ever received with any software! Online chat support is top notch. They own every problem and solve most in a matter of minutes. Bridge has many great features.

Pros-
Customer Service is fantastic!
It's easy to learn
From an Admin perspective, it is simple and fast
From the learner perspective, it is easy nice looking
It works very well on mobile devices
LMS for the future
Constantly adding new features
Authoring is very basic and easy to learn

Cons-
Authoring tool is very basic. Most authors use external tools, which is very common. But don't expect the authoring tool to have the same fuctionality as Captivate, Articulate, Lectora, etc...
You can upload those courses very easily however.

Response from Learning Technologies Group

Thank you for your review of our product and services.

Replied 4/05/2016
Cristian
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/08/2016

Bridge by Instructure - Non-profit Sector Review

Fantastic from sales pitch, to sandbox, contract process, training, customer support and implementation.

Pros

Intuitive UI, simplicity for authoring courses and enrolling users, relevant student reporting, great training and customer support.

Cons

CSV based group user management - would prefer to have this built in to the web site itself rather than having to do so via CSV import

Response from Learning Technologies Group

We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

Replied 3/08/2016
Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 14/12/2018

Good not great

Pros

Ability to create your own trainings and modules.

Cons

Need loads of training to make modules look somewhat professional.

Response from Learning Technologies Group

Hello,

Thank you for your review of Bridge! We are always looking for feedback to improve our products.

If you ever need support, please reach out to [email protected].

Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

Replied 11/02/2019
Missy
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 1/12/2016

Review of demo

At this point I have only demo'd the product, but the Bridge system seems very easy to navigate and work in.

Pros

Simple and easy to maneuver through. I feel end users would be able to learn the system very easily.

Cons

Bridge is new and there is some functionality not there yet. I think this functionality would be developed in the future, I just don't know what their time frames are like.

David
  • Industry: Computer Software
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4.5
Customer Support
4.5

4.5
Reviewed on 9/05/2016

Bridge is more than a Bridge!

Pros

The software is easy to use and very intuitive. It bridge's a gap for employees to help them become smarter, better informed and more productive.

Cons

They are so much better than just a year ago. new features and updates are being updated all the time. They are headed in the right direction and seem to read our minds on what is needed next.

Danilo
Danilo
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/06/2020

Good course platform for enterprise training

It has a simple and clean interface, and it is very customizable. Maybe some navigation could be improved.

Pros

It shows your courses in a simple way, it is easy to see what courses you already did, those that are pending, etc. Its left menu bar is very useful too. Besides that, it is very customizable, so you can put custom tools on it, to add your own organization tools/links.

Cons

It could have a simpler way to navigate through course modules because it is less intuitive, so you end being on the homepage again, needing to find the course, open the next module, which adds a few boring extra steps.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 7/10/2020

Bridge keeps our trainings organized

Pros

Bridge keeps our trainings for internal users organized.

Cons

I feel that there could be updates to the software to allow better previewing of content/courses.

Verified Reviewer
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 21/03/2018

It is a good quality LMS for corporate training.

Pros

This LMS is really useful if you are in the corporate learning management business. It categorizes your users using lots of filters. It could be integrated with ERP and CRM infrastructure which is super useful for corporations. But the best feature may be the analytics it could bring. And it is cloud-based!

Cons

Its UX is not so great, a bit confusing at some points. Management could be tricky. It only supports English language.

Verified Reviewer
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/04/2018

Great learning management system that empowers employers and trainers alike.

I enjoyed the functionality and control the software provides. It is very user friendly and the integrations are pretty useful.

Pros

Simple to use and interactive. Has a good amount of integrations and built in metrics and analysis for data collection and review.

Cons

May not work for all circumstances. Software is still somewhat new so not ultra competitive to already developed LMS's

Jeffrey
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/05/2019

Bridge is an easy to use LMS

Pros

Course creation is really intuitive. It was easy to figure out how to create the different elements of a course and publish it.

Cons

It seemed difficult and manual to group people. They didn't have a direct integration to BambooHR.

Dan
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/11/2016

Intuitive LMS w/ Customizable Options

I worked with a rep from Bridge when my company asked me to research potential new LMS platforms. he was kind enough to offer a demo and take me through the features and functionality. I found Bridge to be one of the better LMS options out there, and I loved that questions could be randomized based on different variables I could include in my question creation. Very beneficial for training purposes since the test becomes less about memorizing the questions and answers and more about actually learning. We have not yet gone with Bridge, but it will be at the top of my recommendations list this coming quarter.

Pros

Customizable questions
Layout

78 reviews