Zoho Projects Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Zoho Projects

Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, allocating tasks, recording time logs, relaying project updates, effective team collaboration, gathering...

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Feature ratings

Value for Money
4.4
Features
4.4
Ease of Use
4.2
Customer Support
4.3

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636 of 636 reviews
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Jhon
Jhon
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/06/2023

A homogeneous distribution of responsibilities guarantees project success

In many occasions with the eagerness to achieve corporate objectives the allocation or distribution of the different tasks is something cumbersome and exhausting for some team members and tracking progress is much more exhausting, this causes that objectives are not achieved or that some members have much more workload than others, Zoho Projects allows us to optimally manage each and every one of our projects or tasks, distribute them homogeneously, make a detailed monitoring of both the progress of the task or the people involved in them; All this translates into work effectiveness, time optimization, a good use of this resource considerably increases the performance of the team and exploits the capabilities of its members.

Pros

Continuously our operation is measured with a series of operational indicators that show the status of the work group, many of these metrics depend on individual team members, but there are other correlated ones that depend on more than one member of the group, here comes into play and in a very efficient way Zoho Project as it presents us with a platform capable enough to allow us to schedule each and every one of the objectives that month by month are evaluated to our group, through the tool I can easily distribute the tasks to each team member and analyze their progress as the week or month progresses and based on this reassign other tasks or otherwise add more members to the task to achieve its completion, an important point is that we can realize that member is overloaded with work in order to balance loads, This is very useful and is reflected in productivity, all the above mentioned although it sounds complex in the Zoho Projects platform is not, even the interface is very intuitive and allows you to customize the views of the different projects according to our taste or need.

Cons

There are more benefits than negative points about Zoho Projects, maybe at first getting familiar with the different types of views where you can see the daily, weekly and even monthly distribution of the different tasks is a bit cumbersome, of course, the tool has filters and aids to adjust the view according to your own comfort, for example for some team members the kanban view is extremely clear although I particularly prefer compact and filtered weekly, so I realize the short and medium term objectives.

Kelly M
Kelly M
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/05/2022

This easy-to-use app keeps track of chores and projects quickly

I really like the functions, the tools, and everything else that this software provides us with in order to manage a project. Those tools are really useful and important at the moment in order to manage a project and collaboration, and this software, it's absolutely useful if you want to manage like a professional.

Pros

Zoho projects have a number of great features, but one of my favorites is the option to personalize the parameters for the project management. In addition to being incredibly simple to operate, the customization function meets the vast majority of the needs that my firm has in regard to project management.

Cons

Zoho Projects is, without a doubt, one of the least user-friendly and most aggravating pieces of software I have ever worked with. It has some of the worst user experience and interface (UI) that I have ever seen, and it is missing some of the most fundamental capabilities that a project management software ought to have. It has been nothing but a hassle from the beginning to the end.

Saumyadeep
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/07/2024

Great product for management

The usability is amazing. Great product for managing projects

Pros

The usability is amazing. Great product for managing projects

Cons

It can be confusing in the beginning but the learning curve is very smooth and quick

Alternatives Considered

Odoo

Reasons for Switching to Zoho Projects

I am still deciding if I should go for Odoo or Zoho. Both are great products but Zoho is very expensive

Top Zoho Projects Alternatives

Rishabh
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 16/08/2024

Zoho - Review

Overall experience is good. I was able to create projects, tasks, hours etc seamlessly

Pros

Functionality to link project tasks with timesheets

Cons

The user interface can be improved. Also the training docs to use the software.

Solomon
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/05/2024

The Genevievely Amazing Project Tracking Tool.

Pros

We can assign different projects to different syaffs easily and with no much struggle.
With the tool,tracking the progress our our projects has been a walk in the park.
The most amazing thing we love about the software is the support we get from the custiner desk which makes our projects to be ru ning smoothly with no errors.

Cons

It had been the best so far and no dislikes

Chris
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/07/2024

Zoho Projects

Zoho Projects is a viable resource for my business, it helps me visualize any project progress and where is the hold.

Pros

When have multiple projects to deal with Zoho Projects helps you manage all of them easily to make sure they are finished on time. I really like that i can integrate other apps, like Microsoft 365 or Dropbox easily without any problems. Keeping track of the progress and resources needed on all tasks is important for a good workflow. Is important for to be able to assign staff from from other projects if a deadline is coming and keep track if any resources is needed. It is easy to use and assign tasks and easy for the staff update the progress.

Cons

There are no drawbacks to Zoho Projects in my opinion.

Prasanth
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2024

Project management Tool

Overall, Zoho provides a suite of tools that can be integrated to create a comprehensive project management ecosystem. Zoho Projects stands out as the dedicated project management tool offering a wide range of features suitable for various project management methodologies. It's important for teams to evaluate specific needs and features required before choosing the appropriate Zoho tool or combination of tools for their project management requirements.

Pros

Comprehensive project management solution with features like task management, Gantt charts, timesheets, and document management.
Offers advanced features such as task dependencies, critical path analysis, and workload management.

Cons

Interface can be overwhelming for new users due to the extensive feature set.

Gil
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/07/2024

Very Good Project Management Hub

Clean and focus project management tools for several projects.

Pros

Task Management, Time Tracking, Integration Capabilities.

Cons

Learning Curve, Mobile experience, Limited Customization.

Rishabh
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 16/07/2024

Cheap and useful

Pros

I have used zoho projects and they have improved their UI drastically from the past. It is the cheapest solution for the PM tool

Alternatives Considered

Jira
Santhosh
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/07/2024

Great tool for project management.

Pros

I like the work flow of the software, it helps me to keep organized and focused.

Cons

I'm using zoho project for about a month.

Deniz Nur
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 7/10/2023

Very practical but hugey underrated Project Management system

Zoho Projects has been a great addition to our PM efforts company-wide. As an expanding company, it's been wonderful to have a cloud-based and easy to use system where we can manage our tasks and projects. I think it's on par, if not better in most areas compared to other project management tools out there. I wholehartedly recommend it if you're not happy wth your current PM tool

Pros

1. The UI is very simplistic and easy to navigate even when you have lots of projects and dozens of task under each one. Compared to other PM tools, it's a lot easier to connect the dots with Zoho Porjects.2. It plugs right in if you're on a Zoho environment which is a great side benefit as you don't have to spend time or worry about issues with the integration

Cons

It's not as well-known as some of the other PM tools like Monday and Asana, so there's fewer support docs and ideas online. We could've benefitted from the ability to exchange ideas with other Projects users.

Alternatives Considered

Jira, Trello and monday.com

Reasons for Switching to Zoho Projects

Pricing was a major consideration for us as most project management tools are very similar to one another. It was also a good plus to have the chance to go with a Zoho tool to better fit our environment.
Jaideep
Jaideep
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 24/10/2019

Great online collaborative project management tools with feature you have always wanted

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

Pros

Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Alternatives Considered

Trello and Asana

Reasons for Switching to Zoho Projects

Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.
Sarah
Sarah
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/02/2023

Superb Business Project Management Software

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of what needs to be done and how long they have to do it.

Pros

There are a variety of options for visualizing any given project, and it's all quite straightforward and user-friendly. It's also an effective means of communication and cooperation inside the group. Simply put, it allows us to monitor the latest advances in our field.

Cons

When compared to rivals, I think the Zoho team may benefit from a more updated look and feel. The result could be an even greater edge for Zoho in the marketplace.

Harit
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/12/2022

The most impressive project management tool ever

Great and highly recommended project management tool.

Pros

So many pros for Zoho projects like the parent-child task feature, time tracker for every task, create issues, tracker for issues, timesheet management, and many more.

Cons

It takes a while for the tool to load sometimes, but other than that, it's great.

Prathamesh
Prathamesh
  • Industry: Apparel & Fashion
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/10/2020

Excellent tool for task management

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.

Pros

Zoho projects has been part of our organization from past 3 years. It is a very useful tool for project management. It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive. Milestones can be easily set and can be tracked throughout its completing period. Project lags, time delays, and bottlenecks can be identified easily in the system. This tool also helps to manage teams and individual tasks assigned to each person. Notifications can be enabled to track individual performances. Overall, this tool is multi-purpose tool that can perform wide range of tasks.

Cons

Zoho projects are hard to customize. Its scalability is very limited to certain tasks. It is good in project management, but it fails to provide a communication channel between people. Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging. Multi user portal has also lot of issues. Even multi user portal is a common feature. The feature creates issues with file sharing. It takes lot of time for file transfers.

Jennifer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 23/04/2023

Zoho Projects review by Jen

Once we settle on an idea we visit a location and live stream, or purchase a location and set up tours. Extensive planning is necessary for either scenario. Zoho Projects is a huge help at a small cost. It worked for our small but growing business.

Pros

The product is user-friendly and budget-friendly. It's also Integration-friendly. No training necessary.It has project and task management, time tracking and budget tracking. Cross task tracking and multiple people per task. Resource management.

Cons

The storage limit on the free account is 10 MB. Yes, 10 MB... Two projects and three team members at a time. The product doesn't have many extra features with any tier. No templates. No billing and invoicing. You can integrate with a billing and invoicing product but it's not as easy.Customer service department needs re-done completely.

Alternatives Considered

Microsoft Project

Switched From

Microsoft Planner
Ryan
Ryan
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 10/09/2018

Great platform for the price, but bugs and interface will drive you mad

Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros

The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons

As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

William
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
2

3
Reviewed on 5/02/2021

On first glance has the features you need

This could be a great basic and affordable project system if Zoho would just fix some basic day to day usability issues. As it is, it's frustrating and not flexible enough in some basic ways.

Pros

Has all the high level features you would want from a basic project management software. Projects, tasks, issues, share access with customers, custom fields, discussions, calendars, finances. Integrates with other Zoho products like Desk and Books.

Cons

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up. The integration with Zoho Books doesn't work well for our workflow so we end up creating invoices manually in Books instead of using the integration.
The system doesn't remember your preferred view and constantly changes on you.
The Kanban view is next to useless. It allows for no sorting at all! It doesn't display any additional useful information like priority/severity.
Support is lackluster. They will respond, but not really directly address your issue. My takeaway from this is that the system is the way it is, take it or leave it.
Because of all the small UI quirks and bugs it wastes a lot of your time.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.

Austin
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/08/2023

Zoho projects is affordable

We've gotten the benefit of more organized projects that are finished by the expected date, all for a great price. Recommend trying it.

Pros

This is the most affordable option and it's still pretty good despite the low price. Time tracking is really easy and pretty much runs itself without a lot of supervision. Projects are the core of this app though and it's safe to say they'll be better with Zoho Projects. Easier to assign and track tasks, talk through planning or problems, and set a budget. Also set a time line, task dependencies, and use Gantt charts.

Cons

Customer service makes me frustrated because it's so hard to get them to begin with and then it's still a circus getting whatever problem it is sorted out. Would make more sense for them to put more time and effort into it so that it doesn't bring the product down.

Shahila
Shahila
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/06/2021

Good software for collaborative project management

Pros

Our team's efficiency in managing, executing, and collaborating on projects has improved due to utilizing Zoho Projects' features and tools. We may add clients towards the client platform to have them on the project on which we are cooperating, and we can control and filter the data we provide with them.

Cons

The software takes a long time to load the resources, so I had to wait for it to finish loading all of them before I could begin working with it. I need to download the software since I can't use it from my smartphone. The interface design is obsolete, and there is no indication that it will be updated soon.

Mauricio
Mauricio
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 1/12/2023

Solid tool for project management

Zoho Projects offers a variety of project management and collaboration features to increase team productivity. Not recommended for teams that are not used to project management tools, documentation and progress tracking.

Pros

Zoho Projects provides a complete set of project management tools to help your team plan and track a complex portfolio of projects. The tool easily integrates with other Zoho tools such as CRM or Desk.

Cons

The interface is a bit complex and takes some getting used to. Programming directly on the Gantt view can be challenging.

Obhioze
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2024

A Magnificent and Solid Project Management Software.

It is simple to keep track of my projects progress with Zoho Projects.

Pros

With Zoho Projects,I can create and assign tasks to my team.It is simple to plan and manage projects with Zoho Projects.It enhance real-time team collaboration on project.

Cons

I haven't encountered any negative issues with Zoho Projects because it meets my project management needs.

Jackson
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/05/2024

Outstanding, Top-notch and Altruistic Digital Issue, Project and Task Tracking

Outstanding and agile reliable cloud project and task management tools.
Team communication and online proofing and file sharing.

Pros

Dashboard workflow visualization.
Task and employee scheduling.
Online project budgeting, business plan and monitoring capabilities.
Starting more than one project at the same time.
Ease of userbility and time,expense and activity tracking and monitoring.
Awesome general workflow management tools.

Cons

Zero drawback/con to mention because it solves all.

Alex
Alex
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2020

Excellent for technical entrepreneurs, product developers

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

Pros

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.

Cons

It's not as polished as some leading software but has made major improvements in recent years.

Bonnie
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

A remarkable and unrivalled Project Management Software.

Pros

Getting started with Zoho Projects is simple and fast.Again,I can plan,organize and manage my projects using Zoho Projects.Additionally,I can easily track project progress efficiently with this project management software.

Cons

With Zoho Projects,I can achieve my project goals hence nothing to complain.

636 reviews