User Reviews Overview
About eM Client
eM Client is a fully-featured desktop email client for Windows and macOS. Beyond email management, the system also offers features for management of calendars, tasks, events, contacts and notes, and integrates chat. The...
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- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
eM Client - good email client for small office
Our overall experience with eM Client is very positive. I would be happy to recommend it to any one looking for a good, reliable, traditional email client that is cheaper than Outlook. In fact, I like it better than Outlook anyway and though we now have Office 365 inc Outlook I have no intention of moving from eM Client.
Pros
One of our users has a strong aversion to webmail. eM Client is a good option for a traditional email client. Very much cheaper than Outlook but looks and feels familiar so is easy to use. We move to eM Client from Thunderbird and like the integration of eM Client with Google Contacts very helpful.
Cons
No particular issues. It's cheaper than Outlook but competes more with free clients so it would be nice of eM Client were cheaper than it is, but can't really complain as it doesn't cost much, is regularly updated and has given good, reliable service over many years.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
eM Client an interesting email client
I use eM Client on a Windows 10 computer to manage a couple of email accounts.
The programs is easy to use, just a bit slow to load sometimes.
I will surely install it on other computers. I suggest to try it
Pros
In the past I had several problems with an old installation of Outlook that stop working and I did not fix; as I needed my mailbox to be restored as soon as possible I installed eM Client that import everything from my outlook profile and worked without any problem, nothing to set. Wonderful!
I like the interface, clean, you have your email folder, your calendar, activities and contact.
I use on Windows, but it can also be installaed on Mac and mobile phones.
The free version allows you to manage two email address. The paid version offer more features and unlimited email account and the price is really cheap.
Highly recommended!
Cons
Sometimes it a bit slow while loading; I am not sure if local email managed with eM Client will be easy exportable to other email clients
- Industry: Media Production
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Competitive & fully featured email client
Fun to learn for professionals used to more limited Gmail but not as visually seamless although newer updates are very promising.
Pros
Very easy to use for beginners to e-mail clients, allows easy addition of accounts and quick to learn all the features.
Cons
Not as sleek as outlook & gmail competitors, doesn’t have an easy way to remember original license key account as it isn’t linked to your license key.
Top eM Client Alternatives
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Email message size
I love the platform, but the inability to display emails with large attachments is a huge problem to our business. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. They washed their hands of it.
Pros
I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version.
Cons
There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. As has been mentioned by other users, email syncing can also be slow.
Alternatives Considered
ThunderbirdReasons for Choosing eM Client
Online reviews of the product.Switched From
GmailReasons for Switching to eM Client
Preferred the UI.Response from eM Client
Hi Jacob, thank you for your review, we're sorry to hear our support has not been able to resolve or explain the issues more clearly (if it indeed could not be changed from our side) - can you please send us your ticket ID to [email protected] so we can check the support you received from our technicians and see if we can escalate it or provide some more tips on how to resolve it?
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best Windows alternative to MS Outlook
When I grew too frustrated with the many failings of MS Outlook, I searched for an alternative. The best I could find was eM Client.
Pros
Best alternative I found to Outlook, and with a lot less problems than Outlook
Cons
The text editor is very basic, certain features are a bit clunky
- Industry: Publishing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Doesn't Quite to the Job
I have been an on/off user over 8 years. Each time I return the product gets better, but the final result is there is always some deficiency. I will problem continue to use the program but use it along side of google workplace. I have 20 email addresses that I monitor, and so far emClient is the only one that will easily manage email.
Pros
For email only, it works great for both IMAP and GMAIL. When working correctly Calendar connectivity is great, but lately it has been having sync issues. (Mar24).
Cons
Besides the calendaring system synch, it does not work well with the new Gmail task system and doesn't support subtasks rendering it totally unusable. In addition the note system is only stand alone and does not integrate with Google Keep. In addition, they have no way of contacting them and have no section for known problems on their website. There isn't even a way of getting paid support. All they have is a Kayako help desk knowledge base.
Response from eM Client
Hi Daniel, thank you for your review.
Google Keep unfortunately does not allow integration with 3rd party apps, if it did, we'd love to include it.
The Kayako system has both a public knowledgebase and the login to VIP Support center, which you gain access to with Pro license and VIP Support subscription - if you have trouble finding the login, please reach out to [email protected], we'd be happy to help.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good basic email client program (used with MS Outlook Live)
It's super-easy to setup, works well and has a clean interface. The developers keep it updated. It does all the simple things we need an email and calender/scheduling client to do.
Pros
It's simple and the free version is good for our purposes. It is so much easier than having to log into MS Outlook everytime I want to check email. Between my wife and my self we have 4 online freemail Outlook accounts. One of them is for our business which is the most important and highly used. We have a quick and easy view of all for accounts in on window. You can prioritize accounts since uou may want to be notified for some accounts over others when email arrives. Integration is solid with Outlook Live.
Cons
Sometimes the program does not update right away when opening. There are also time you have to click on the folder to see how many emails are in it. It should show this automatically without having to do anyhting. I'm not sure if this is how it operates for everyone or if it's my particular setup. I also wish they had more themes for the free version but this is hardly a big issue.
Alternatives Considered
MailbirdReasons for Choosing eM Client
Thunderbird was more complicated to setup and the interface was not as "clean" looking. It also had more features than we needed. That's not necessarily a bad thing but it just complicated things for me when setting up.Reasons for Switching to eM Client
We used to use Windows Mail which worked fine but Microsoft discontinued support for it. After that we tried Mozilla Thunderbird (OK but clunky and ugly) and Mailbird Lite which did not have enough features at the time.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
An email Client you should use
I use Emclient on a couple of computers and I am really satisfied.
It works perfectly, it is simple to use and you have all the mail features, such as contacts, calendar, email filters, rules.
Sometimes seems to slow down if your computer has few hardware resources, but I recommend it anyway.
Pros
if you come from another email client, EmClient import your previous email configuration so you do not have to worry/bother about what to set in server and ports, very useful feature, especially for those who aren't skilled.
Em Client is easy to use and you can have two email accounts in the free version, suitable for most people that have only personal email addresses. If you use at work you may need to set 2+ address but the license is very cheap.
It is a valid alternative to Outlook (you must pay to use it) and Thunderbird (a bit confusing for me).
Cons
It's a bit slow if your computer is old, better to install in newest computers
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Light weight wonderful mail client to start with for free
A stop shop for your personal mail management. Easy navigation, better features as compared to other mail clients, professional version available for business needs.
Pros
Easy installation, easy sync with your mail providers such as Gmail, Yahoo etc. Light weight, has most required features for a basic user. Good on user interface and user experience
Cons
Preference management or user profile build up could be improved as per user's taste
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Love the features of eM Client. It feels snappy and is much prettier than some others
Pros
I love how fluid the UI is. It makes checking email and understanding it a breeze. The built in calendar in the sidebar is a nice easy to use feature that makes looking at my day at a glance very easy.
Cons
There is a limit of three email accounts for free, which then gets quite expensive. There should be a mid-tier plan.
- Used Daily for 6-12 months
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Review Source
With a fresh, clean look, this email client is the best I've used in a long time!
eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized email collection. It is so much easier to manage emails when they look good!
Pros
The clean and simple user interface makes it easier than ever to maintain an organized email system. When viewing an email, eM Client has a handy Contact Details sidebar with other emails between you and that contact allowing you to refer back to past conversations without flipping back and forth through the inbox and sent folders.
It also has the ability to keep conversations stacked in the same list item similar to how text messages are organized on a smartphone. This was a huge selling point for me as I often get lost easily between complicated email threads in other clients.
Another huge bonus that makes eM Client a favorite of mine is the amount of options you have to play with. Some users might find this overwhelming or confusing but I'm a huge fan of the ability to change things like the theme, font, font size and spacing, which buttons to display, etc.
Cons
Having transferred from Mozilla Thunderbird, there are still a few quirks like how it sorts Junk mail and the fact that I have two inherited junk folders and it's unclear which is being used for what. There also doesn't seem to be an automatic junk filter like other clients have but, on the other hand, this means I never miss anything due to the client marking it as spam and never to be seen again.
In the detailed email list view (multiple columns), you have the ability to change which columns are visible and in which order, etc. However, this only effects the current folder and all other folders have to be adjusted independently. It would be nice if similar folder types shared the same column views to be consistent across all folders.
As far as sorting goes, you have the option to flag emails or apply a color-coded category. When a category is applied, you have the option to make the text of the email change to the color of the category but when the email is active or highlighted, the color changes to the default black making it impossible to know what category the email falls under while you are viewing it. In my opinion, this almost defeats the purpose of categorizing email conversations since you are unable to search via category.
- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best outlook alternative
Pros
I literary try dozen email clients, and em client is my favorit. It's have everything I need.Have modern and clean interface? yes | support ms exchange? yes | sync with google calender? yes | have a reminder tool? yes | one time payment? yes.Overall em client have a lot of features but yet still easy to use. I strongly you give em client a try, the have free version (with very limited features).
Cons
For their pro version, I have nothing to complain, but their free version basically unusable because only 2 email accounts allowed. Instead of offer free version with such limitation, I think they better offer a full free trial.
Response from eM Client
Hello beta, thank you for your review!
When you first install eM Client, it will run in a 30-day trial mode automatically, and during that time anyone can test all features for free :)
The 2-account limit is used only once a Free license is registered and activated - before any license is used, the trial will have all the features for any testing.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Good solution for managing complex, integrated email communications
I have found eM Client to be the perfect solution for my needs. I am able to access my saved messages and folders without having to pull them from the cloud. This is huge. Also I find the email interface to be much more user friendly than any of the cloud-based services. Finally, on the original setup, I migrated from Thunderbird and the entire experience was incredibly smooth and easy. This was a big plus as I was getting started.
Pros
This software allows me to manage 3 or more email identities from a single platform. It allows me to organize my saved messages for easy retrieval and long-term record-keeping. It allows me to search and quickly find past messages.
Cons
When Windows reboots the system automatically following an update, if emClient is running, the software has been vulnerable to corruption, and the process of checking and rebuilding the database can be cumbersome. This problem has improved over time, but the program remains vulnerable to sudden shut-downs.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great software for email management
Pros
Simple to setup, intuitive and good feature set.
Cons
It doesn't appear to have a global search (all folders at once)
Response from eM Client
Hi Ade, thank you for your review!
Just to provide a tip - you can search in All folders, just click inside the Search tab in the top right corner, and next to the magnifying glass icon open the drop-down menu - here you can set which folders to search in (Current folder, Current with subfolders, All folders or custom folder selection) and other details, like which part of the message to search in (Senders, Subject, Body, Attachments...).
If you ever have any questions, please don't hesitate to reach out to our support or [email protected]
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Could be the best email client on the market if not for license pricing
emClient has the ability to be the best email program of its kind. It has everything going for it but still needs some polish and I am not certain the developers are "game" to doing the improvements that should be done.For starters, there is no message directional delete. This is a basic function in most email clients, most notably, Apple Mail. Delete a message and it should move up to the next newer message. Nope. Does not do that and when I suggested it to customer support they didn't even acknowledge the request and simply said that I should just highlight the messages I want to delete and hit the delete key. Sorry, after having the feature properly implemented in Apple Mail, there is no substitute.Setting up RULES is a bit of a cumbersome process compared to Apple Mail. It's really wonky compared to other email clients. There are too many steps with templates that you have to go through to set up a simple mail filter. I consider myself a pro at doing it on multiple clients and I ended up having to contact support to figure out how to do it with theirs.Still, I think the client is fantastic enough that I would want to purchase it, that is, until I got to their licensing policy. A license costs about $70. However, that's for one computer. Most people have at least two devices in their homes so $70 doesn't cover more than one.So, if you want two computers licensed, that's about $105. But wait! That $105 is only for the version out at the moment. Want future lifetim
Pros
Feature-rich, supports all major email accounts, has integrated calendar
Cons
Too costly for personal use, mail deletion not on par with other clients, creating rules a cumbersome process.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
EM Client is amazing
Started using it a few years ago with the free version but loved it so much that I decided to buy the license. I recommend it to everyone over Outlook because it's much faster and easier to use.
Pros
I love that this program is so user friendly. It's essentially the best desktop mail client I've ever used. Easy to navigate, easy to organise and super easy to personalise which is a great feature.
Cons
I'm pretty disappointed that with one of the more recent updates EM Client got rid of Frozen Smart Folders. That was actually one of my favourite features. I use so many folders so that really helped me make the decision to switch from Outlook and when they took that away I considered going back. With the most recent update I am no longer able to save jpg/jpegs from the email which I depend on a lot.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Not impressed
have had lots of difficulties
Pros
It has lots of good features but its bad points outweight the good points
Cons
They now want to charge me for VIP support, when I have had this programme for years and now they want to charge me again when i need help. not acceptable
Response from eM Client
Hi Lois,
VIP Support is an optional service, if you do not need help from our technicians you can just not buy it. If you ever need assistance from our team, the subscription can be extended any time later and you can get dedicated support from our experts including remote help.
The VIP Support has always been an additional service in our policy, you just get 1 year free with a license or upgrade purchase.
I hope that makes more sense, if you have any questions concerning our policy or licenses, don't hesitate to reach out to [email protected]
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
eM Client user experience
Very good tool to use as email client, faster than most others and easy to use
Pros
Easy to use, fast and reliable email client.
Cons
Automatic dismiss of passed calendar events
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Can't Modify Attached Documents
Good.
Pros
I like the ease of making backups (although I haven't tried to restore yet).
Cons
In all other email clients that I've used (Outlook, Windows Express, Thunderbird, etc.) if I attached a document to an outgoing email and I wanted to revise the document before sending I would be able to open the attachment, make the revisions, and when I closed the attachment the revisions would be saved, in both the attached file and where the file resides on my hard drive. With eM Client it will not save revisions you make to an attachment, so I have to delete the attachments, open up the file on my hard drive and make the revisions, and then re-attach the file to the email. Very inefficient.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Powerful and lightweight
Great program that gets the job done. Well worth the price. The best outlook alternative that I tried (and i’ve tried them all)
Pros
Has a lot of functionality that Outlook had but is much more light weight. It does the stuff you need it to without all of the over complication of other mail clients. Especially like how it allows multiple google calendars to sync seamlessly into one overall calendar. Much better that outlooks tabbed/overlay calendar design.
Cons
Tasks/todo lists could be a little more robust. Adding email senders to handling rules could be better as well.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Excellent e-mail program
Being able to use a E-mail program that is not Internet based. It's a stand alone program which I prefer.
Pros
I started using eM Client last December when I got my new computer. Sadly enough, Windows Live Email was no longer supported. After doing some research I found this e-mail program to be the best and fit my needs. It allows you to have to e-mail addresses for free. Quite easy to use and set up. Takes some getting used to, but very professional so I can use it for my business needs as well as personal.
Cons
If you don't pay to upgrade it will not always have the latest updates available. I haven't noticed much of a problem with this though. When you first set it up you must follow the instructions properly to convert all your old e-mail addresses and messages. Took me a couple times to get it right.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
My Email Client of Choice
I moved to eM Client a few years ago as my main day-to-day email client. It is quite happy getting my (multiple) Office 365. IMAP and GMail accounts.
Pros
A good, clean user interface that simply allows you to get to work rather than have to deal with the distraction of unnecessary visual niceties.
Cons
The auto-configure service can be a little unreliable sometimes and it decides to use it's own categories rather than using those already configured via other Microsoft Outlook clients.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Outlook Alternative
Pros
Honestly, it was the cost. I've been using the free version for years. It does all I need for email and calendar for my business. They update the free version about once a year and I've never had an issue with an update.
Cons
Limited to the number of email accounts it allows (I think it's 2) but that's only for the free version so I really can't complain.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
eM Client
It's a decent email software but needs work. I'd shop around if I had to choose another one.
Pros
The software is somewhat customizable which is nice.
Cons
The software takes a while to load sometimes. It crashes often. Support and support forums need work.
Response from eM Client
Thank you for your review. We're very sorry to see that you struggle with eM Client. Could you contact me directly at [email protected] and send me your latest crash reports? We'll look into it and will surely find a solution for you.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
eM Client has been a useful and easy to use program to keep all of my emails in order.
The benefit is that I can keep all my jobs separate and manage them all at the same time. We work on 10-20 jobs at a time and this software has helped me keep organized and records of everything for those jobs.
Pros
eM Client is very straightforward and easy to use. It is what I like most about this program. I had never used it before this, but within an hour I felt like I had been using it for years. While it does lack the bells and whistles of other email software, it is for that reason that the ease of use is so good.
Cons
I don't really have many cons for this software, but it does lack in overall appearance. The other email software's that I use are easy on the eyes and look aesthetically pleasing. This is not really a con, but more of a personal preference for myself.