LS Retail Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About LS Retail

LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS),...

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Feature ratings

Value for Money
4.1
Features
4.4
Ease of Use
4.1
Customer Support
3.6

Browse LS Retail Reviews

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Barry
Barry
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/04/2018

Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.

The ease of use makes the difference!

Pros

It has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.

Cons

It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
2

4
Reviewed on 12/08/2019

LS Retail The Middle Market Retail POS Solution

Pros

1. It overall Look and Highly customizable Features.
2. Integration with almost any dotnet or API based soluition.
3. Mobile POS Solution are even more comfy.
4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc)
5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.

Cons

1. Issues in Coalation and Arabic Languages.
2. Costly due to created on NAV base.
3. Should have a different billing solution except LS NAV for Small level shops.
4. ect

Sameer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

3
Reviewed on 21/07/2019

LS Central

We implemented Call center module which saved ton of cost and improve speed of customer service and delivery

Pros

Data director is the most amazing feature with seamless functionality. It works really great in data replication.

Cons

Reporting, I really hope they can improve on the reporting part. For example There should be industry standard report like Daily Sales report for Hospitality. Every customer asks for it.

Top LS Retail Alternatives

Verified Reviewer
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 4/12/2020

Best Retail Solutions

I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.

Pros

Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.

Cons

Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.

Verified Reviewer
  • Industry: Supermarkets
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5
Reviewed on 25/07/2019

LS Retail for Supermarkets

Pros

I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.

Cons

Support resources are scarce and hardware requirements are high if you are planning for an on-premise setup

Gagandeep
Gagandeep
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 3/04/2018

LS NAV is nice product for retail industry however hospitality side of functionality still...

- Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network

Pros

- Simple architect
- Ease of use
- Seamless integration with NAV
- Data replication is stable
- Promotion are easy to setup and publish across stores

Cons

- Member management
- No API for e-commerce
- Cost of product for customers
- Hospitality retail
- Split bill function
- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/10/2019

Feedback for emerging ERP solution for retail industry

Great experience.
Easy to use and handle.
Easy to setup, configure and customize.

Pros

Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.

Cons

Microsoft is changing to Business central but ls central not fully move to this technology upgrade.
Data migration toolkit will take time to launch

Ashish
Ashish
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 30/03/2018

LS Retail is the feature full product which can be easily fit to any Retail or Hospitality...

Pros

LS Retail is like a doctor of Retail business which has the solution of all your business problems.
LS connectivity with Navision is beauty of it as data replication is just a simple configuration.

Cons

LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time

Emmanuel
Emmanuel
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/03/2018

This software is the most valuable and simplto use in the Retail industries.

I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.

Pros

The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.

Cons

Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.

Amaury
Amaury
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/03/2018

Great software, with great room to grow.

Organization on all the companies that with have implemented this product.

Pros

- Easy to use.
- Great integration with every Microsoft system.
- Easy management.
- Excellent support.

Cons

- A little bit pricy for some clients.
- It should be more open to customization.
- More support forums should be created.
-

Jessie
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
3

4
Reviewed on 31/07/2019

LS Retail Review

For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice.

Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Pros

The functionality LS Retail provide covers all the aspects of retail businesses.

Cons

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

Thitiphat
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 8/08/2019

One platform but still need to have more features

Goods to be the one platform but some features cannot compete with local software.

Pros

- One Platform (ERP & POS)
- Data Director is the best tool
- Scaleable software
- Priority on offers

Cons

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday
- On Mobile, local software can support on this a lot esp. hospitality
- Web POS, quite slow
- Hardware, your system required spect of hardware that very high performance esp. Store DB
- Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase
- Loss prevention should include in standard, the price is too high
- Still have some bugs
- 3 levels of items are not enough. (Division, Category, Product group)
- Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

Tonipo
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 25/07/2019

Pro & Cons about LS Retail

overall I satisfied with the software and the capability, especially for the data director that can replicate data back to server and it's configurable base on ur needs. Not only pos data that you can replicate but also customize table also can replicate using DD.

Pros

it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.

Cons

it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

Nitin
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2019

LS Retail Review (consultant & End user view)

i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.

Pros

1. Easy To use and configure
2. Complete Package for Retail and Hospitality Industry
3. Helping Team Member (Martin Kleindl )
4. Updated Technologies

Cons

1. Price
2. More Vertical should add(for e.g Jewelry )
3. Technical dump should be provide
4. Not to much focus on developing country

Mario Eduardo
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 1/08/2019

From an LS Partner

Overall implementation, use, and administration is rich with features that are world-wide best practices.

Pros

Functionalities are already matured, making the processes in line with the current trends.

Cons

The data director is hard to maintain, esp. in the internet infra of the Philipines.

Hemant
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
2

4
Reviewed on 28/03/2018

After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries,...

Pros

End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly.
Omni Channel to use it across all platforms. It is scalable in size and business.

Cons

LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.

Gerard
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/07/2019

Easy to use even for people who have little knowledge about ERP

Ls Ativity have a powerfull solution to our recent customert due to is the most important Club in my country and integrated with the POS give us a lot of added value as a supplier of retails solution.

Pros

Theres's no many details to setting up features like offers and all modulo are integrated.

Cons

Well. I woud like to see more reports or one way to fill those need from customer in standart way.

Ivan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 8/08/2019

LS Retail Review

very complex retail software that allows customers to have all processes covered.

Pros

wide aspect of functionalities that are available for users.

Cons

Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.

Sushil
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2019

Best ERP solution for retail available today

Pros

It has all the functionalities that makes it easy to use in variety of retail and hospitality industries. Easy to implement, flexible enough to make any change easily, real time data replication from store to HO is a plus.

Cons

Just one point: Make it more flexible and easy to use for hospitality industry.

Jigneshkumar
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 28/03/2018

Working with LS Retail from last 9 Years.

LS Retail with NAV is end to end solution of Retail as well as back office.

Pros

LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.

Cons

Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable.

Vikas
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 10/04/2018

It's the most flexible solution for Retail

Pros

It's platform Microsoft Dynamics NAV and ease of deployment and customization.
Very good solution for Retail industry specially for Fashion and supermarkets.

Cons

It's not as fast as some other solution.
Take some time to load up and also some issue in integration.

Pedro
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 26/07/2019

Pros and Cons

Complexity of some core business and replication and information on time

Pros

Easy to Use
Functionalities
Upgrading Functionalities
Adaptable to other Core Business

Cons

Customer Care
Lack of Documentation related to new functionalities

Hemant
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/04/2018

Best ERP for mid size business

Pros

Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses

Cons

HR and payroll modules are not in detailed, integration with latest technologies is not available .

Sathish
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2018

Good to Use

Pros

User friendly and meet the business requirements for various Retail industries. Easy to generate reports .

Cons

With all due respect i feel LS Retail should concentrate more on free workshop and webinars to reach the market.

Dharmendra
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 17/07/2019

Pros/Cons

Pros

Replication speed good, POS Menu Design, Hardware support

Cons

Everytime the version keeps on update and bugs getting resolved but please resolve the bugs present in early release itself

125 reviews