User Reviews Overview
About MakeShift
MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time...
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All MakeShift Reviews Apply filters
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Makeshift review
I really like the software because of it's ease of use, particularly with the mobile app and really don't have any issues with it.
Pros
The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.
Cons
The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.
Response from MakeShift
Hi Don, thank you for your feedback! We are glad to hear your team has found value in our mobile apps. ADP does not allow us to input time off into their system, however we do offer the ability to sync time off from ADP into MakeShift for scheduling purposes. If you'd like to learn more, please reach out to us at [email protected] and we would be happy to assist!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Makeshift in Strathmore
Overall experience is very good from the product itself, to the online support.
Pros
Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.
Cons
One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in.
I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.
Response from MakeShift
Thank you so much for your feedback Susan! If you have any difficulties with your schedule, please feel free to reach out to our support team at [email protected] so we can investigate and correct the issue!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Difficult communication for overtime
Overall good, except with above
Pros
It's easy to see what shifts are open and who's working them
Cons
When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances
Response from MakeShift
Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to [email protected].
Top MakeShift Alternatives
- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
5 stars!
I've had a great experience using MakeShift. The program is very easy to use and any technical issues are dealt with very quickly.
Pros
Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.
Cons
As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.
Response from MakeShift
Hi Jennifer, thank you so much for your review. We're glad to hear that you've had a great experience and that your managers have been able to save hours of work! We appreciate your feedback regarding our shift exchange functionality and will let our product team know!
- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
From a Recreation Perspective
Great overall and easy to use.
Pros
Easy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.
Cons
Would like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.
Response from MakeShift
Hi Christy, thank you for your comments! We do allow you to round clock in and outs to the scheduled start and end time. If you would like instructions on how to do so, please reach out to [email protected]!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Makeshift Empolyee Scheduling
Pros
Easy to update employee schedule, and keep track of daily requirements for staff
Cons
none that I can mention or think of at this point in time
Response from MakeShift
Hi Diane, thank you for your comments and review!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Health care worker Alberta review of Makeshift
Love this tool, use it daily.
Pros
Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.
Cons
When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.
Response from MakeShift
Hi Joanne, thank you for your review! That is a great idea for our dashboard, and we will be sure to pass along your comments to our product team!
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Makeshift review
Pros
The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.
Cons
I would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates
Response from MakeShift
Thank you for your detailed comments Stacey! Shift audits and histories are available - if you would like more information, please feel free to reach out at [email protected]!
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
MakeShift saves so much time
We love working with MakeShift. The customer support is super helpful and incredibly responsive.
Pros
Our company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.
Cons
I wish we could drag and drop schedules for several people at one time.
Response from MakeShift
Hi Ashley, thank you so much for your kind words! We are so happy to hear that you find so much value in MakeShift!
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Makes working from home easier!
Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen. Brilliant.
Pros
So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software!
Cons
I wish the app would automatically load in the classic view when I log in from my phone.
Response from MakeShift
Thank you for your review Peeka! We are glad to hear that MakeShift has helped make transitioning to work from home easier!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great Product
I have enjoyed the product, and it is the best software I have used for scheduling to date.
Pros
I like the ease of schedule making and the seamless mobile integration.
Cons
I feel that the availability feature could be changed to reflect suggested or soft requests.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Easy Peazy
You are able to clock in from your phone with ease. As a user, I can keep up with my hours, see what my paycheck will be before it is direct deposited. I'm able to see my checkstubs and download or email them. I get my W2's very quickly and can print or share them. This app is fairly user friendly as well.
Pros
Clocking in by either opening the app or quick clock
Cons
Before the update, it was not so user friendly. Since the update, it is better.
Response from MakeShift
Thank you for your comments Michelle! We hope that we can continue to improve with each update!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best Program.
Quick, easy, and accurate
Pros
I am very impressed with this program. It let's me know ahead of time what I am doing, say, next month. I can plan better that way.
Cons
The switch feature is not very good if you need to know right away.
Response from MakeShift
Hi Anne, we appreciate your feedback and review! Thank you!
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Makes Scheduling a Breeze
Pros
The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.
Cons
Past and new employees with the same email will delay an import, but it's easily taken care of by our rep.
Response from MakeShift
Hi Ryan, thank you for your review!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
My Review
Pros
Its just an easy app to keep track of my shifts and easy to schedule people in
Cons
Not much to say here. There is not much that I dont like. Overall a good app
Response from MakeShift
Thank you for your review Taylor! We are glad to hear that MakeShift is meeting your needs!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
I love using MakeShift!
Pros
Its easy to use and easy to train our store managers on how to use the software.
Cons
I would like to see a different layout on the schedule view. I believe there are ways to make the scheduling even easier by allowing your templates to already have a designation attached to it.
Response from MakeShift
Hi Lorne, thank you for your feedback and review! We also offer the ability to view your schedule by position requirements. To learn more, please contact us at [email protected] and we would be happy to assist.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Vista Care
Pros
It’s easy to install and it is user friendly to staff. This updates on the spot and staff are able to access 24/7
Cons
What we utilize this for I have no complaints
Response from MakeShift
Thank you for your review Marlee!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great for checking schedule
Pros
great for checking schedule and posting open shifts.
Cons
It is good for scheduling purposes, checking on schedule, posting available shift.
Notification is fast. Easy to use.
Response from MakeShift
Hi Claire, thank you for your review!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall Good App
It's been great
Pros
Ease of use for even the most un techy staff memebers
Cons
That there is no color coding available for the shift templates.
Response from MakeShift
Hi Tiffany, thank you for your review!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Survey Review
No complain, easy to use esp for an older person like this
Pros
Easy to use. It shows exactly the work schedule and everything about the schedule
Cons
No comment. Its user friendly for me so its perfect to me
Response from MakeShift
Hi Marianne, thank you for your review! We are so glad to hear that MakeShift is working well for you!
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Makeshift review
Pros
Easy to use and to understand and convenient on the phones.
Cons
When publishing a schedule I think it should have more options to publish (not only Publish all and publish range).
Response from MakeShift
Hi Seta, thank you for your feedback! We appreciate your review and will pass along your comments about publishing to our product team!
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Optimizing Workforce Scheduling
Pros
Adjusting shifts on the fly was a breeze, ensuring we were always properly staffed.
Cons
Its limited reporting features. I often found it difficult to generate detailed reports on staff performance.
- Industry: Computer Hardware
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
MakeShift scheduling
Pros
Ease of use and instant updates on scheduling changes
Cons
No mobile widget for month or weekly schedule
Response from MakeShift
Thank you for your review Diana! We will pass along your feedback to our product team for future enhancements!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Easy scheduling
Overall good app
Pros
Easy scheduling , manage shifts and shift swaps
Cons
Need the ability to edit more and add notes
Response from MakeShift
Thank you for your review Rajvir!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good for scheduling
Pros
I like the ease of bidding on available shifts and having a snapshot of my schedule
Cons
I don't like how you have to maneuver all over to get where you want to go, not as user friendly as it could be
Response from MakeShift
Hi Michelle, thank you for your review! We appreciate your feedback!
