User Reviews Overview

About SalesRabbit

SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. The software and mobile app include a suite of features for each level...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.1

Browse SalesRabbit Reviews

189 of 189 reviews
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Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 15/11/2018

Your D2D CRM Go To

Pros

Being able to canvas area visually as your CRM.

Cons

Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

dawn
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/10/2019

Feed The Rabbit

I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.

Pros

It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.

Cons

It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.

Paula
  • Industry: Utilities
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 9/06/2022

Application is great, service and support need work.

Initial meetings and project work were well executed. Post-project transition to daily support has been a challenge. In Field Sales, timing is everything, waiting 2-3 days or even weeks to hear back about an issue results in lost sales every day.

Pros

Sales Rabbit was an upgrade from an old application that had more lead management and geo-locating features.

Cons

Not as customizable for integrations. We intended to eliminate some manual steps in our process with this application but have yet to realize that full functionality.

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Kate
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 4/08/2022

Great tracking tool for canvass/field rep teams

Pros

This is the program we use in our canvassing team for lead generation/tracking. They submit their leads and appointments through the Sales Rabbit app. We use a Zapier link to generate email form submissions for our office staff. It streamlines things for our field team. Also, there is a mapping feature where our field team manager can designate neighborhoods to each team lead, so they know which areas they are being dispatched to each day.

Cons

The admin dashboard is a bit dated and the setup for teams/territories can be confusing.

Michael
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 17/02/2017

Great for door to door sales!

I enjoy using sales rabbit! I have seen a lot more success in using sales rabbit than with out using it! I have more confidence in what I'm doing and who I'm selling to. Making leads has become a lot easier and to get the sale faster, giving me more time finding more sales! I have had some glitches in the leads and when I'm trying to put up leads of houses they are not loading but other then that I have really enjoyed it!

Pros

It allows to be more confident in selling because I have the information necessary to know how I can best help the people I'm talking to receive the best quality of services!

Cons

I have seen quite a few glitches in the leads when trying to pull up houses. I have seen that a lot of the information on houses are not up to date!

Kalin
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/02/2017

Excellent Sales Application

I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales.
I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency.
The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently.
The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product.
Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.

Verified Reviewer
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

3
Reviewed on 13/11/2018

Usefool Tool

Sales Rabbit is a decent app for companies with sales people on the road where the ultimate goal is to sign up clients.

Pros

Easy to use UI, to build quotes , auto-form fills and agreements.

Cons

Don’t like that the multiple instances don’t synch. For example if you have it on an iPad and iPhone, the data doesn’t synch automatically. It should.

Verified Reviewer
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/04/2019

Great

Pros

Sales Rabbit has improved a ton over the years. They used to just have a satellite map of the area you were knocking and you had to drop pins over every house you knocked. Now the app populated the houses for you with the information sales rabbit already has about the house and house ownership.

Cons

It would be really nice if the application shows live data. Many times you will knock into renters, and the app does not show you the difference from a renter to a home owner. This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood.

Verified Reviewer
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/04/2019

Sales with Sales Rabbit

It was extremely motivating having a program like Sales Rabbit to track my personal progress throughout the day, week, and summer of sales, while also seeing how our entire team was doing at the same time!

Pros

I loved how easy this program was to use! We used it on i-pads while doing summer pest control sales and it was awesome to track all my sales, contacts, and addresses!

Cons

No complaints here! I really enjoyed using Sales Rabbit and never had any problems with the service.

Verified Reviewer
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/05/2019

Best seller

Good for selling our surveillance cameras, trackers and other intelligence devices.

Pros

Sales rabbit software is great when it comes to selling of products and services
I love how it's organized and reliable.
It saves on resources.

Cons

I least like its communication ........sales rabbit sometimes has very poor communication but I feel they are improving

Bradley
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/02/2017

Prequalify, prequalify, agreements!

This program is especially amazing for allowing me to establish whether a customer has enough credit to move forward or if I'm wasting my time. The real benefit if this program is the amount of time it cuts off from the call center. Eliminating the risk of typos and clerical mistakes. Also. The ability to save leads for the future makes this app juice! One more boon, I love the one touch navigation to a leads house.

Pros

The ability to prequalify my customers, and handle most of the paperwork online

Cons

No cons I can think of.

Juan
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/05/2017

Great for street tracking, mapping out area, the tools and videos are great!

Pros

The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs.

Cons

There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.

Garrett
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/07/2017

Great service, we can add leads when we want and it is very user friendly

Being able to track everything I was doing throughout the day.

Pros

Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit.

Cons

Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end.

Josh
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2017

A true gateway to success in sales!

Very good app! Very easy to navigate, I used it in every sale and can confidently say that it was the key to a lot of my success .

Pros

Maps, sales material, tool!!!

Cons

Some limitation

Ashley
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Best SALES APP YOU HAVE TO HAVE!!

This is the only sales platform i use. Its like the subway sandwich of all of your sales materials. Why not turn it into your Back office and work from home.

Pros

It has everything and the only things you need as a sales rep.

Cons

Cant think of one.

Jordan
  • Industry: Telecommunications
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 17/02/2017

Love sales rabbit

I think that sales rabbit really helps my performance in selling. I used to do everything on paper but it is so much easier on my phone. Sometimes it is wrong on the names but I still like it.

Pros

Easy to use

Cons

Wrong names

Stephen
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
1

3
Reviewed on 23/02/2017

Beins review

Very inconsistent w reliability. Ultimately I feel as though you don't prep well enough to do updates at proper times and it effects the effectiveness of reps while on the doors

Pros

Simple

Cons

Slow at times. Horrible updates and slow feed back

Response from Sales Rabbit

Thanks for the feedback Stephen. In the past we have had some rough updates. However, we are investing heavily int the platform and you should expect to see some major improvements in 2017.

Replied 9/03/2017
Bruce
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/06/2019

The best cram for a traveling salesman

Great notes features, integrated with calendar, using reminders to help mat appointments

Pros

The map feature is very accurate, showing targeted potential customers either via satellite or map.

Cons

I wish I could get a separate report of all notes listed at the end of the day or week.

Tom
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/05/2018

Effective message platform that helps me to keep organized and easier to communicate with...

Pros

I like the GPS tracking system that helps me keep abreast of the reps in the field at their locations.

Cons

I found incorrect information on customer's addresses and phone numbers. They need to update their records more frequently.

David
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/02/2017

Good overall

I do like sales rabbit overall. I think the ease of use is great. It would be nice if there were some different contact options when marking the doors, depending on what you are selling.

Pros

Ease of use.

Cons

Not all the contact marking features I would want

Matt
  • Industry: Consumer Electronics
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/02/2017

Keeping the tech side simple!

I enjoy the ease of use as a technician. The software makes it easy to select the equipment used on the job as well as keeps the paperwork(aka no paperwork) clean and simple; signatures are quick and easy to collect and submit; which makes it easy for me and the customers!

Pros

Easy to collect and submit signatures without having to carry all the paperwork -collect signatures-then submit via scanner.

Cons

Oft times features, like the scanner don't work and customers tryin gto sign at times is difficult due to a part of their hand touching the screen in another location which throws off their signature.

Brittany
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 5/12/2018

Affordable and Easy to Learn

One of the better priced Customer Management programs for sales teams that still has lots and lots of features.

Pros

They have several options for plans to suit larger or smaller companies and even individuals. GPS, Messaging and Area management are some of the most useful features. You know where everyone is all the time. You can contact the entire group quickly and everyone stays in the loop about new assignments or areas. And you can assign certain areas to canvas (or sales) persons.

Cons

The one time set up fee is 400 which is a little more than I would have liked but understandable as they customize the program to your needs. Also, unless you purchase the Pro Version (instead of the Team version that my review is based on) it doesn't integrate with other programs which would be amazing, but isn't the biggest deal considering all you do get with the Team version.

Gregg
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
1

5
Reviewed on 17/02/2017

Gregg reveiw

Its been very useful in my generating sales but i thinm it should be more compatible with android as it is with apple products

Pros

Easy to use

Cons

Not to compatible with android

Ambria
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2017

Easy to use!!

Fast results, easy to use!! Sales rabbit is easy to navigate, its reliable and I love using sales Rabbit!

Pros

convenience

Cons

nothing at all

Jake
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/04/2019

Great for tracking

Pros

I use this software when I go on blitzes with my summer sales team. I use it to track my door to door sales. It is super easy to use and it is great because it integrates with a GPS map so you can actually SEE the neighborhoods you are knocking. It also gives you an estimate of how much the house it worth and how much the household income is. SO HELPFUL.

Cons

The estimates of how much the house is worth and how much the household income is a little off sometimes but what can you expect? It does a great job in my opinion on being pretty close most of the time.

189 reviews