Freedcamp Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Freedcamp

Freedcamp is a project management solution for large organizations in markets including advertising, architecture, engineering, interior design, IT services, manufacturing, retail, telecommunications, and many more. The system is...

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Feature ratings

Value for Money
4.7
Features
4.4
Ease of Use
4.5
Customer Support
4.7

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Carlos
Carlos
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 30/07/2020

Great tool for any size company

Pros

It is easy to use even for non-tech people and offers the possibility to connect all your work with other platforms where the team usually keep their files and program their activities like dropbox or gdrive and gcalendar, so, is very useful to have this conectivity

Cons

Some free features were moved only for subscription accounts without notice, anyway, the subscription is not expensive but some notification would be appreciated.

Alternatives Considered

monday.com and Bitrix24

Reasons for Choosing Freedcamp

Redboot change the free accounts to make them useless for teams with more than 2 people

Switched From

Redbooth

Reasons for Switching to Freedcamp

It is easy to use and add new features that my team needs including the mobile app.
Verified Reviewer
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/07/2020

Freedcamp is a great project management tool that allows teams to collaborate.

Overall Freedcamp is great tool for project management.

Pros

Using the entry-level (free) set up covers a lot of needs for most uses. This allows you to use the software and learn what works and doesn't for your team and fully gauge the need for paid services.

Cons

Expanding their add-ons to a variety of applications is probably the biggest issue. Though not a huge blocker, it opens up the application to be used by more companies already mid-stride in their business decisions. For example, Freshbooks integrates with the invoicing application but it takes some work to get Quickbooks to do so.

Alternatives Considered

ClickUp and Asana

Reasons for Choosing Freedcamp

For the money, Basecamp didn't deliver anything particularly special that many less expensive applications offer.

Switched From

Basecamp

Reasons for Switching to Freedcamp

It fit our needs better.
Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 7/03/2018

Not the most flexible tool on the market

It helped us in our earlier stages of project management and team alignment

Pros

We used Freedcamp for a few months and it really helped us align our team's projects and tasks. Intuitivne and easy to use, it did the job it was supposed to do.

Cons

It's too basic. You cannot edit project phases - there are only 3 basic stages : to do, in progress, done. If your team is practicing scrum, you see the problem. I think it's a good tool to start with, but as your appetites and team's projects get more complex, it will become obsolete.

Response from Freedcamp

We think that each task can be only in progress, not in progress or completed but true - not in progress task can have a clarification sub-status like 'waiting for a feedback' or 'postponed' and we do consider adding sub-statuses in the future.

Things like Testing, Review - task lusts can be used to handle. task in Testing task list will still be in progress, not started or completed because if you set it as status you will never know if actual testing phase not started, in progress or completed.

To handle this in Kanban view we plan to allow to switch Kanban view to show columns as task lists in addition to by status available now.

Hope it helps what is planned and what to expect.

Cheers,
Igor

Replied 8/03/2018

Top Freedcamp Alternatives

Becca
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/06/2024

Thank-you Freedcamp! You've stepped up our Volunteer Capacity!

We are a committee under Ecology North that is dedicated to promoting safer, more inclusive streets, public transportation and electric vehicles. We have a variety of different types of volunteers. Some are very active and creating several projects every month, while others take more of a backseat, helping in research and different ways. We started to notice that when some people were writing lots of emails and updating people on a daily basis, other volunteers were starting to become a little overwhelmed. We didn't want our volunteers to get burnt out, and decided to do a little research into online project management and people management software that wouldn't scare people away.
We were in luck! We found Freedcamp - and we saw that they offered a free version for Not-For-Profit entities such as us. It was extremely easy to set up, and within a day, we could start isolating tasks and after educating our volunteers on how to minimize notifications, we think that the environment of our committee started to benefit from this change. The people who love being active and need to organize events, programs and projects could go nuts within Freedcamp, and then very carefully we select the appropriate volunteers to join a project.
We are still learning how to best use Freedcamp, but we feel confident that it will continue to provide us the support we need as our volunteer hub can ebb and flow.
Thank-you Freedcamp for offering your services to the not-for-profit community free of charge. In a way, you become another one of our dedicated people, pushing and supporting, lifting up our cause so that we can keep doing what we do best.

Pros

I like the ease of creating a new project/task, assigning it to people, and the immediate interactions that the projects can produce.

Cons

It can sometimes become overwhelming when there are a lot of projects running, and people can't find which projects they are working on. So we are still working out these kinks to be a little more organized.

Ryan
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 4/08/2020

A well balanced mix of features

I’ve implemented and used Freedcamp to run my own projects and several for my clients in industry and Govt for several years now.

I find it consolidates project tracking, communication & file management brilliantly - and in a very user friendly manner.

Pros

Compared to its competitors, I’ve liked that
- it consolidates several features that typically get spread across multiple products.
- the mix of features however are not overwhelming, as can happen with a few others like Clickup
- it’s usually immediately useable and understood even by non technical users
- their free tier is very generous

Cons

2 features I wish were available more cheaply
- the Gantt chart
- mindmaps (though this one is a “nice to have”)

Alternatives Considered

Trello and ClickUp

Reasons for Choosing Freedcamp

Consolidation of features

Switched From

Trello

Reasons for Switching to Freedcamp

It sits perfectly in the middle of the spectrum between these 2 products, in terms of features and ease of use
Nathan
Nathan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 14/12/2020

More flexible and overviewable than Trello or Asana

I had to really take time to learn how Freedcamp works and hey, aren't we all just impatient and don't we just want to start right away? With tools like these, it just doesn't work that way. That's just being straightforward. Freedcamp is a solution that has many features and functionalities so you have to take your time to get into it.

But once you get the hang of it, you're glad you went for Freedcamp. After I searched for and installed the app on my PC, I'm a happy (Freed)camper, because it makes it even more easy to work with because it opens each time I start up my PC and I don't have to have a browser tab open.

Pros

There's just so much you can do with Freedcamp and they're still evolving the app, so it's getting better all the time.

Cons

The fact that you can do so much with Freedcamp can be overwhelming. It takes time to get used to, but once you are used to it, man it's a game changer.

Shaun
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/08/2020

Without Freedcamp I wouldn't be able to handle the flow of projects.

I've never had an issue with Freedcamp, it does what it says on the tin!

Pros

Gantt Chart functionality and issue tracker. The widget page is great to see an overview of all tasks.

Cons

The Gantt Chart functionality could be improved for shifting tasks around in a group, by drag and drop instead of a shift by x days.

Alternatives Considered

Basecamp

Reasons for Switching to Freedcamp

Cost and a lot of functionality is baked into the main product offering such as the gantt chart.
Leonardo
Leonardo
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/11/2019

Outstanding Project Management Tool

Pros

I've tested a lot of pm's in the last decade or so, lately from new kids on the block to stablished one's, and I can say, Freedcamp is THE best investment I made in my business.

When you open the tool, things just work, the flow just makes sense, and everything you need to manage a project is there. If you need more power, you can activate the add-ons, or if you have a simple project, you can deactivate them.

The bug-tracker is awesome, and it was a game changer for us, when you use it with the email in feature. It's possible to set an email per project, task, subtask or the bug tracker, and have everything within one dashboard.

Really awesome PM tool. My search is over!

Cons

Nothing I can point, this tool really have everything we need.

Megan
Megan
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 30/07/2020

Our preferred Project management tool

Pros

We manage complicated product on boarding projects with sometimes 50 tasks, hundreds of comments and documents that we need to keep organized. This is our preferred communication tool. You receive and email every time the project is updated and can assign tasks. You get daily recaps on each board. Currently managing 23 betas using this program.

Cons

Learning how to work it was challenging for me (we had so many projects just finding them was hard even using the search tool) but I got the hang of it

Chirag
Chirag
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 8/09/2020

All-In-One Project Management Tool

Pros

It's a solid platform without any glitches and errors. It has many features but I personally like their bulk task creation, you can import a list from an excel file and create tasks in bulk, don't know of many PM tools that have this feature. It also many other 3rd party integrations and works seamlessly.

Cons

There is a learnig curve and I feel like Freedcamp UI/UX isn't updated as per the current trends. There are so many things you can do with this tool but it's overwhelming.

Alternatives Considered

Plutio and Trello

Reasons for Switching to Freedcamp

Integrations and ability to import tasks in bulk.
Jamie
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/08/2020

If you want a project management software that works for you...

One unexpected benefit of Freedcamp is the improvement to the staff’s morale when I don’t have to do nearly as much micro-managing and instead they can see in writing exactly what is expected, the due date, communicate progress, etc. without a manager constantly asking. It also makes editing or correcting errors or mistakes more like collaboration than like corrections.

Pros

Freedcamp is so incredibly intuitive and user friendly, not to mention, each time I have ever had a hiccup or a desired result from the software that I couldn’t achieve on my own, I just emailed support and they were able to customize from the back end to make it do anything I needed.

I can’t say enough about the amount of time this tool saves me as chief of operations and I can’t imagine doing my job without it.

Cons

The only feature I feel could be improved significantly is the “email in” feature. It’s quite cumbersome the first time you email into a project and if you are like me, you have so many projects going at one time that it is not convenient to have to log in, go to the project, select email in, copy the address and then alter it depending on if it’s a file, discussion, etc.

Alternatives Considered

OneDrive and Basecamp

Reasons for Switching to Freedcamp

Honestly, after utilizing the free trial of Freedcamp, there wasn’t anything that I felt like it was missing or couldn’t do. And as far as file storage, the integration with google drive made it an easy sell as google is primarily free and/or completely inexpensive.
Chris
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 13/08/2020

Could not operate without this piece of software (now)

As I mentioned earlier I could not operate my business with confidence without Freedcamp. It has become a integral part of my system and processes and I would recommend people give it a go. You will just have to familiarize yourself with the way it operates and once you have mastered that, the world is your oyster!

Pros

I purchased Freedcamp for the primary purpose of task management with my team. As the manager (and owner) of my business I recognise how critical systems are to be able to deliver consistent, quality results to clients. This is where Freedcamp shines. It helps me to stay on top of the recurring tasks that would normally be a manual process. Now I have one central location where I can take a birdseye view of all the tasks within my business and the easy to chat options within the Freedcamp platform facilitates team communication (much easier than having to go in and out of different pieces of software). I most definitely could not operate without Freedcamp in my day to day.

Cons

Getting everything started was a bit of a challenge in the beginning. I didn't find the options as intuitive as I would have liked. For example, creating a repeating task that occurred every week was not as easy as I have found in other software. This prompted me to reach out to support to discover the solution. To Freedcamp's credit support was quick and helpful and once I understood how to create a repeating task - my utilization of the software grew.
The views in the dashboard can be a bit overwhelming at times - however this is customizable to your likes and dislikes.

Tracey
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 7/08/2020

A fantastic product for freelancers -- the software equivalent of a virtual assistant

For a free product that I deployed with a minimal learning curve, I am blown away by the number of features offered, and the flexibility that lets me match the software to my business needs.

Pros

As a freelance editor, it's up to me to manage all aspects of my business for numerous clients. It is essential that I set deadlines and track my time per task in an orderly and centralized manner so nothing slips through the cracks. Freedcamp gives me these capabilities and more, plus peace of mind.

Cons

As a one-person business, I don't use all the bells and whistles. But the features I do deploy are user-friendly. The cons are few for me. The only quibble that might be worth mentioning relates to the time tracking feature. I can sort the time records that I create in many ways (e.g., status, alphabetical, amount of time). I like to sort by the date of the time record. But what I'd really love to do—and can't—is have a second-level sort feature so that, within a given date, I can sort the record alphabetically. It's a tiny quibble that I hesitate even to mention here.

Tommie
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/10/2020

unmissable tool in the chain.

Pros

For me the setup and getting used to it was a matter of seconds. I use other company supported systems that hold loads of info and are not easy accessible. with freedcamp I have a very clear view on the selected portion I want to manage. using it for yrs and keeps doing the job.

Cons

Allthough my experience is very good, I don't get that many colleages liking this software. the learning curve seems to be to high and usage of the tool usually drops dead in a few weeks, despite my effort of promoting and supporting it. for small project teams that only last a few weeks I don't even bring it up anymore.. although that would be the perfect situation to deply freedcamp.

Ed
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 24/06/2020

Just right, not too much, not too little.

So far great.

Pros

I chose this because other packages are WAY too bloated with features I didn't need but could not avoid and a some packages are simply too stripped down to be any more useful than pen and paper. Freedcamp has a ton of features but you can ignore the ones you're not interested in. User interface is the most approachable of any task software I've used.

Cons

I wanted more ability to manually order tasks on a list. I need due dates but I also need to juggle stuff around by simply clicking and dragging. Freed camp is set up a bit too rigid. if I give something a due date, it wants to order by due date and then tasks without due dates get lost in the shuffle. While looking at the ordered list, I want to be able to click and drag something to the top to give it priority. But you can't without changing the order setting in the menu, which then changes EVERYTHING in the list, not just the one you care about. #2 - I'd love to be able to do some fast edits of a task (like text) right in the list view without having to fully open the task. #3 - The right column with easy drag and drop due dates, priorities, and progress is a GREAT feature. Would be even better if it included user generated "tags". You have a tags feature but not in that column. #4 - in the "projects" view pane, each individual project takes up too much space forcing me to scroll through them. Would love an option to simplify the view so it's a quick text list that is more likely to fit on one page. #5 - Calendar view is great. Would be helpful if on the "month" and "week" view I could see the entire task name by hovering the mouse over the task. Month view truncates the text string so small it's hard to know what it is from just a few words.

John
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 25/06/2020

Freedcamp for Higher Ed IT Project Management

It just works and helps minimize the amount of communication overhead with team members when compared with other products. If you've used a social networking platform and a task list, you can use Freedcamp.

Pros

The value proposition for the price was outstanding. Core desired features are included without a mandatory subscription at the highest level. Licensing is also based on role and flexible use. This keeps operational costs low .

Cons

There is a lack of task dependencies/linking unless leveraging the highest edition if the product. Also, areas of the UX make performing bulk operations difficult (e x: mass assignment of status/priority/assignee)

Alternatives Considered

Trello, Microsoft Project and Basecamp

Reasons for Choosing Freedcamp

Price and better UX adoption.

Switched From

Smartsheet

Reasons for Switching to Freedcamp

Ease of use. Functionality. Price.
Uriah
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/07/2017

I use this application to monitor my task and complete timesheets. Very useful. Very efficient.

This software saves me time when doing my monthly timesheets and reports. It has helped me to better organize my work life, and my home life. I am looking forward to seeing this as a phone app, so that I can have access to it quickly, and on the go. Thank you to the freedcamp team.

Pros

Each project can be divided into task groups, which allows for a better separation of goals. The tool is probably designed for groups and teams to work together. But I am still in the midst of encouraging my team to use it officially. Currently, the Tasks page works well for self management. I am able to write as many notes as I like, set due dates which will show red when I am approaching the deadline. I love organization, and this page is by far the most useful for me. As a developer at a small company, I am responsible for many different tasks concerning several different projects at any given time. All of these tasks have deadlines and sometimes highly time sensitive. Coming into the task page and seeing things labeled in red, and due dates visible makes my job a little easier to manage. Before this, I was using Google Spreadsheets with the rest of my team to track tasks and deadlines. They still use Google, but I have been using this more and more. Even for my personal task and goals outside of work.

Cons

I like the time tracker. But I feel it could be better organized. It would be useful to store a collection of time records in an archived folder somewhere. I use the time records to keep track of my time each month, in order to bill my client. But after the bill is sent out, I no longer need to see the previous months records. However I would like to access them quickly without playing with the current filter setting. It would also be nice to have a MAX TIME option for a time record. Sometimes I get distracted and forget to hit the stop button. When I return to the time record, it may have 100+ hours and counting. Then I have to guess when I actually stopped working on the task. A selected many feature would be nice as well, in order to delete multiple records at once. I love the Tasks page, but I probably spend more time in the Time tracker page.

Response from Freedcamp

Hi Uriah,

Thank you for a great review!

Later this year you will see more new cool things related to Time/Tasks/Invoices
- set estimate hours on a task
- track time on Tasks - tasks will be exposed to Time app
- time will be tracked for each manual entry or each timer run separately so we can tell how many exactly hours/min you spent this week or this month
- Invoices app will allow to bill client by completed tasks or time period you select. Billed entries will be clearly marked and easily filtered out. You will also be able to pull a combination of completed only and, for example, last month.

- if you worked on a long task and spent 40 hours (billed) last week and 25 hours (not billed) this week - time entry will be marked as partially billed.

And yes - we will definitely add an email and pop-up reminder when timer is running more than 8 hours.

As always - I am happy to chat 1:1 directly to better understand requirements.

Cheers,
Igor

Replied 8/07/2017
Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/06/2020

The Right Balance Between Performance & Investment

I've been using lots of Project Management and Team Collaboration Apps such as Trello, Slack, Asana, Bitrix24 and more.

But when I started to use Freedcamp about a year ago, I learn that this app manages to provide the sweet balance between my learning curve in using the app effectively to go up and running, and all the necessary functionalities without putting my self too much in configuring all the features with it's bells and whistles.

Other than that, their support alone is a solid and consistent 5 star performance, very prompt and spot-on showing a high level customer and solution oriented team.

I had a few issues during the set-up but once support came in handy, the rest of the on-boarding process was really smooth.

In a way, it is a mature App, but later-on, I found out that their roadmap is growing continuously to the right direction, based on my team way of working, and also the current business needs dynamic.

More integrations are coming up as well, but for now, I'm satisfy with how the app being developed for the last 6 months or so.

Pros

This app manage to provide the sweet balance between my learning curve in using the app effectively until go up and running, and all the necessary functionalities, without putting my self too much in configuring all the features with it's bells and whistles.

The support alone is a solid and consistent 5 star performance, very prompt and spot-on showing a high level customer and solution oriented team.

Roadmap and development are heading towards my business needs which means this app is definitely a good long term investment for my team since Freedcamp has been around for quite some time now.

Cons

The on-boarding is good but the learning curve a little bit steep the first time I test it. But recently they improved the UI and it surely enhances other users in my team to have much better UX, and support is always within reach anyway.

Bill
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/08/2020

Freedcamp Keeps Me Organized and Helps Me Get Everything Done

Designing and Developing websites involves hundreds of tasks that must be completed for every site. The ability to create templates for this really cuts down on my workload. Clients are sometimes resistant to using it because they're not familiar with it but it's so much better than email chains.

Pros

The ability to create templates for repetitive tasks like developing and launching websites and marketing campaigns. Being able to let clients follow progress and provide feedback while also leaving some discussions and procedures behind the scenes. Being billed based on participation so I don't have to go in and shut clients and contractors accounts on and off is a huge time saver.

Cons

I think the image/file uploading feature could be improved. It isn't organized well and will often name a pasted image the same name as a previously uploaded image. We'd like to be able to easily include video in the process. It's possible now but a dedicated training area would be nice.

Alternatives Considered

Basecamp

Reasons for Switching to Freedcamp

At the time, it was price.
Rusty
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/06/2020

Easy setup - Works great - Very responsive to end user suggestions!

I needed an alternative to SharePoint - Freedcamp is a cloud based PM software product used by many big names, so I tried it. Works great - LOVE the ability for outside consultant and team member collaboration without the ongoing IT hassles of SharePoint permissions.
Runs on your phone! or really any device, so allows file access from anywhere.

Pros

Very easy to use - You'll be up and running in minutes
Monthly invoicing and account information readily available
Very responsive to end user requests
Real tech support - by the folks who write the code sometimes
Great value for the money
Cloud data storage plus backups
EASY to collaborate with folks from outside your organization without IT permission nightmares.
Runs on your phone - nice feature.

Cons

User interface is improving with time - latest UI upgrade is a nice improvement
I administer the program and projects so not sure how the more limited user interaction is
Project templates are good once developed - some sample project templates might help new users get started faster

Emily
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/06/2021

Meets our needs; backed by great customer service

This software replaced an overwhelming physical whiteboard that our very small company had always used for keeping track of clients / jobs. It has improved our efficiency and our ability to plan job timing and order, and of course has provided a much-needed client relations manager.

Pros

Integration was easy, with minimal time needed to learn functionality. We have been able to customize and develop it into precisely what our (rather unique) needs were. Customer service has always been top notch. At the very beginning, there were a couple of "quirky" things that we went to them with, and they provided prompt solutions for us to enhance the product.

Cons

We recently accidentally archived a project by a simple unintentional click... didn't even know which project we were on on the dashboard when it happened... and learned there is no way to order the archived projects in terms of date archived (which for other reasons would also be helpful for us), so were it not for the amazing customer service and their quick response and offer to help look up what had been archived that day for us from their end, we would have spent a LOT of time going through the whole list to determine what project we needed to unarchive.

Mark
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2021

Excellent project management features and customer support.

Pros

Freedcamp is simply a pleasure to use, bringing projects to life. Projects can be managed in one place, without having to jump between multiple disconnected programs. From Todo/Task lists, Milestones, Time Tracking, Invoicing, the ability to Invite other users into a project and so much more. It's constantly evolving too, with features regularly being added and updated. Customer support is super responsive, which is a standout feature in its own right.

Cons

It's difficult to find a negative to be honest but I guess it would be that that it's updated quite regularly (via regular scheduled slots), which creates an access issue for me personally sometimes. The developers do choose quiet times to do this however since I'm in the UK (and they aren't), due to the time difference I often find myself unable to use it on a Saturday morning whilst updates are being pushed. The slight inconvenience is still a small price to pay for what has become one of my favourite programs.

Shawn
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/07/2020

Daily Project Management

Pros

The visual kanban organization of "tasks" as well as the cloud base access drew me in to using this software. I use this to manage customer queries for engineering requests under a single "project". I create ~250 new requests each year while continuing to close/service ~ 90 old requests that require revisions. Freedcamp allows me to add notes internal to each task as well as externally add visual subtasks for immediate daily status updates of the active engineering request tasks. The task kanbans get moved between three existing columns: NoProgress, InProgress and Completed for immediate status feedback.

Cons

My use case has been adapted to the software organization limits to limit the data input overhead of assigning each engineering request as a "task" to each engineer to work on. The software is better organized to handle long term "projects" than my numerous engineering tasks. However, I have made it work within Freedcamp but I realize that my use case is not the typical project management scenario.

Malcolm
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 24/06/2020

Freedcamp is great for me

I instruct a couple of outsourcers using Skype. But once things get other than simple - ie we are working on 2-3 or more tasks simultaneously, I need to track each task: Freedcamp fits the bill. It could be easier to use here and there but it's a workhorse that does the job I used to use paid-for Basecamp for. And it does it well.

Pros

It allows me to instruct several staff members and track what they are doing, and the thread of our convos.

Cons

It takes a bit of getting your head around using it. There are a few usability issues, but I use the free version and it suits my purposes brilliantly.

Alternatives Considered

Basecamp

Reasons for Switching to Freedcamp

The free version was enough for my needs.
Ernesto Enrique
Ernesto Enrique
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 29/12/2018

Very good task manager for entrepreneurs

In general it is the best application to handle tasks, work teams and projects if you are an entrepreneur. I stopped using it because I needed some features like custom statuses and custom labels. Unfortunately they added them when I had already moved to another application

Pros

I used this software for more than 4 years and was in love since its first use. If you are looking for a simple task manager to keep track of all your pending tasks, Freedcamp is undoubtedly your best option. You can manage your tasks by lists and projects, have as many projects as you want, even in its free version, manage users at your whim, filters, export tasks or entire projects. Freedcamp has instant synchronization with Google Calendar and now they added the integration feature with Zapier or you can develop your own API connection.

Cons

Something I do not like is the invoice manager, missing features that do have others, there is no continuity in the user interface, some features were added over time and look different and finally the mobile application, it still needs a lot of work.

480 reviews