Replicon Reviews

Pros

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Cons

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

Alternatives Considered

Deputy and Hubstaff

Reasons for Switching to Replicon

Replicon had all the features my customers needed, Time Tracking with GPS and facial recognition, Expenses and Leave, as well as good reporting.

Pros

Resource Management Feature and Power BI integration. Integration from Salesforce.

Cons

Some features from Gen3 were lost specially on the Project Admin side of things. Hopefully these features will be brought back. Sample: Consolidated task view.

Pros

Good software for Time tracking, expenses et timeoff

Cons

Project management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.

Pros

Customization - being able to add custom fields and report on them without the need of development.

Cons

Daily and weekly submissions which also require approvals. The system also needs approvals to happen on both levels. This is an area we would like Replicon to consider. Holiday calendar changes - tracking by date when an individual moves to a different holiday calendar. Fixed monthly billing - if the system did not need to wait until a month is completed for billing to populate into reports. We had to add a custom field in order to see our fixed type projects billing if we wanted to pull a report during the course of the week.

Pros

Can access it from anywhere. User friendly.

Cons

Reporting could be better.

Notifications sent to users when they are assigned to a project would be a nice feature.

Pros

Great product, easy to use and user friendly

Cons

would like more options for special requests on tasks that fit our business needs

Pros

Customer Service is great, quick response. Easier to configure reports and user friendly.

Cons

Limitations with users, timing out when running reports.

Pros

Product is very easy to use. Easy to deploy, and the mobile app is a big help. Support has always been fast and efficient.

Cons

The only down-side currently is the integration with Concur. If we can fix that the product will be everything we need.

Pros

Users commonly appreciate Replicon for its user-friendly interface, versatility, real-time tracking, reporting, and analytics. The platform offers customization and aids compliance management. Its mobile accessibility and responsive customer support are well-received. Integration options further streamline workflows, enhancing overall satisfaction.

Cons

Nothing that I can think about at the moment.

Pros

Quick response times from support, easy to use GUI.

Cons

Missing feature to have multiple project owners

Pros

Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

Cons

For long and complicated timesheets I would like a useful search

Pros

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

Cons

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Pros

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Cons

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

Pros

As a web based application it services our mobile workforce extremely well. The ability to customize the functionality via administrator configuration allows the product to fit our needs.

Cons

Lack of a user manual for this version makes it difficult to maintain. The help screens are fairly generic (as they cover multiple products) so very often we have to resort to the chat lines. While the service level of the chats is excellent, it is not to most efficient way to resolve issues.

Pros

Replicon worked with us to make sure we had one system that worked for both location that are in different countries and had very different needs.

Cons

We had 3 changes in implementation for who we were working with which slowed things down a bit

Alternatives Considered

Time Tracker and SAP Business One

Reasons for Switching to Replicon

loved the easy interface and calendar view!

Pros

Timesheets and uploading bills on the expenses.

Cons

- user interface- Complex to use and teach to other users- lagging ( once I assign a task to a user its takes longer time to set )

Pros

We were a small company that almost overnight more than doubled in size. It was so hard finding something to transition into. Replicon, since day one has been so easy to use!!! The entire process, from picking the software, asking questions before our purchase all the way to the day we went live with it. SO EASY!!! I can print reports anytime and I have not had ANY incorrect time entries!! The employees have found it really easy to use.

Cons

I Hate that my reports have different margins for some pages. It looks sloppy. I have emailed help desk to try and fix but they said they cant.

Pros

Replicon is easy to use from an employee standpoint. All I have to do is search for my project that I need to record time for, and then enter it in each day of the week. I love that the projects stay on my time sheet so I don't have to look for them again week after week, and I can remove them when I don't need them for that week. Also, I can add comments to each entry so if I need to explain what was worked on, I can make things clearer. I also love the PTO projections, as I can see how much PTO I will have accumulated and will have left, all while scheduling my time off.

Cons

I can't say anything bad about it. I think Replicon has done everything it's supposed to do. There have been a few times when I've had to reach out to an administrator to add a new project so I can log time to it, but from what I can tell, that's pretty easy, as the turn around time is quite short for those requests. Maybe a new feature could be to let employees submit those requests within the system?

Pros

Replicon is exactly what it needs to be. It's a simple and easy to use web based timesheet, expense and time off tracker. Nothing glamorous here just simple and effective. One of the features that I personally love is the ability to see and track other people's time off within your organization. It has helped on more than one occasion when trying to plan meetings or coordinate schedules with multiple people who may or may not be out of the office.

Cons

One small aspect that could use some improvement is in user's personal setting and in particular notification settings. As of right now there doesn't appear to be any way for a user to be able to set or adjust their notification settings. It's a small complaint in the grand scheme of things and definitely not a deterrent from using Replicon as a timesheet solution.

Pros

I honestly can't think of any. I guess it's nice that you can see your time off balances. I don't have more to say.

Cons

My complaints are probably more about the mobile app than the web software, but neither are wonderful. It's just cumbersome software to use. In the mobile app, getting it to retain a new project code seems impossible. Time off is bad in both. It keeps track of balances, but it's never clear whether that balance includes only available hours, pre-scheduled hours, etc. And it doesn't integrate with your Outlook calendar, so after a time off request is approved, you still have to manually update your calendar. And when taking a half day, there's only the option for a "start time." Sometimes I am taking the morning off, or working a chunk of the day, with some time off in the morning, some in the afternoon. The mobile app refuses to let you use a swipe keyboard to put in notes. There is no way to put in earned comp time, so there's no tracking of that bucket, which is aggravating.

Pros

Support help and training provided and really great service

Cons

Too many different reports - I only use this program for vacation time

Alternatives Considered

Eclipse

Pros

The ease of use, the system is superb in the way it allows our employees to clock in and out from the fields, the different activities, departments are a great help for our business that has many areas in which we separate our labor. It is of simple use and we love that the app can be downloaded into mobile phones and tablets for our team to carry with them into the different areas of our work.

Cons

the reporting is not as detail as we would like it, meaning, it does have many reports and they will customize whatever you need, is just the having to go through support to have them do that for you, but Support system is Amazing.

Pros

It was super easy to implement and all staff, regardless of computer skills, we quickly able to begin using the software. The summary reports run each month make billing fast and efficient. And the ability to obtain a quick summary of hours and expenses for any project, at any time, for any duration was something we were never able to do before. When our Clients ask for an update, we can quickly provide them with a professional looking summary report.

Cons

Honestly...I know we are using only a fraction of what this software is capable of. I wish there was an easier way to determine what other tools may be helpful to us and to quickly learn how to implement them.

Pros

I like that the feature is easy to navigate, whether the user is an employee, supervisor, or administrator. As an administrator, the "proxy' feature is invaluable because I can see what the employee sees as I try to troubleshoot the situation. I also like that all the various time off accruals can be viewed easily on one page. I also like that there is an app that goes with the system.

Cons

While I think Replicon has a responsive and knowledgeable support team, it can be frustrating receiving 3-5 calls about the same ticket - even after the ticket was marked resolved. While I appreciate Replicon's willingness to assist customers, it would be better if the representatives checked to see whether the ticket was still open before reaching out.

Pros

This was a perfect fit in how we track projects, specifically hours charged to projects vs the budgeted hours allotted for the projects. We also track budgeted costs vs actual hours/costs.
We are able to retrieve specific reports on time and $$, so when estimating like projects it gives you a quick estimate of how long it would take.

Cons

Going from GEN 2 to GEN 3 was difficult for em in reference to generating reports. It took a while to get used to the types of reports you could get out of this software.