EZOfficeInventory Reviews

Pros

-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template

Cons

-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Pros

Pros as per me :-
1. Easy to manage all the assets inventory.
2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time.
3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export.
4. User friendly UI

Cons

There are 2 cons :-
1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section.
2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

Alternatives Considered

ManageEngine ServiceDesk Plus

Reasons for Switching to EZOfficeInventory

so manage engine has some limitations, It only store the data of laptops which has their agents installed on the devices. We used to buy bulk devices and we cann't install manage engine agents on all the devices in a go, It very painful task, so we decided to go for a solution on which we can upload all the assets inventory by excel sheet.. That's the big reason to switch on EZ-inventory.

Pros

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Pros

I have used EZOfficeInventory twice now to pick up AIT equipment. It has been fine, but it has been a little tedious on AIT's end, I think, more than on my own.

Cons

The biggest con of EZOfficeInventory is that both times I have made a request with it, I did not receive all of the items in my equipment request order. For the first event, the date was entered in wrong, but I had no way to double check it on my end. In addition, it took almost 30 minutes for me to get all of the equipment that I had reserved, excluding the 2 items I actually really needed. For the second event the following day, AIT helped me with a last minute reservation and said that they would add the 2 items from the previous day (a mic stand and mic kit). However, when the student went to pick the items up, the mic stand and kit were still missing. I'm not sure if this is an EZOfficeInventory flaw or perhaps just understandable human error, but it has been a little frustrating.

Pros

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

Cons

As soon as I have an answer I will update. We are very pleased with the software.

Alternatives Considered

NetSuite

Reasons for Switching to EZOfficeInventory

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Pros

Great product to use in the field. Great to keep your equipment and assets organized

Cons

Loads slow sometimes. Can use an upgrade to the user interface for the iPhone

Pros

The software is very easy to use and accessible from many platforms including my iPhone

Cons

Took a little bit of time to figure out best way to enter the deployment inventory

Pros

Easy to use, startups are fast and clean layouts.

Cons

so far, I have found anything that I dislike

Pros

EZOfficeInventory's interface is designed to be intuitive, making it easy for users to navigate and use, even those with no previous experience of management systems.

Cons

The initial configuration can be a little complex and requires time to get used to all the possible features and customizations.

Pros

Comprehensive asset tracking features that streamline inventory management and enhance organization.

Cons

The user interface can be unintuitive and challenging for new users.

Pros

Easiness of use, unlimited users for lower cost than other softwares.

Cons

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Alternatives Considered

QR Inventory, QuickBooks Enterprise and Flowtrac

Reasons for Switching to EZOfficeInventory

It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives Considered

Construction Tool Tracking System

Reasons for Switching to EZOfficeInventory

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Pros

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

Cons

The mobile app needs more polishing to substitute working from the browser.

Pros

EZOfficeInventory is simple to use, yet powerful enough to handle all of our needs. The website is well laid out and intuitive. When necessary, instructional materials are helpful as well.

EZOfficeInventory is also very reliable. We have never experienced any outages.

Cons

We have no major complaints. Any issues we have had were addressed well by Customer Support and/or through the instructional materials.

Pros

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

Cons

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Alternatives Considered

Pendo and monday.com

Reasons for Switching to EZOfficeInventory

Best in product management. Very effective!

Pros

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office.
* Create a report for insurance claim after loss.
* Tracks asset assignment to sites/individuals via a Checkout/Checkin model.
* Handles concurrent users and conflicts.
* Custom fields can be created to handle the need to store additional information.

Cons

* Had to create many Custom Fields for simple PC asset tracking.
* Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen.
* On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom.
* Layout of asset display screen is not configurable.
* Pricing model is based on number of users configured not the amount of data stored or the databases used.
* Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking.
* All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

Pros

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

Cons

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Pros

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

Alternatives Considered

Asset Panda, itemit, Sortly, AssetTiger and Cheqroom

Switched From

Asset Panda

Pros

User-friendly, security levels, QR labels,

Cons

The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)

Pros

tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.

I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.

Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

Cons

The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.

Pros

EZO is intuitive to use. I can schedule the use of equipment immediately or months in advance. I can leave notes to my colleagues about what the equipment will be set to and if they can share it for the duration of my reservation. EZO emails me when reservations are ending and allows me to email colleagues about their reservations. Equipment can be categorized into different groups. Manufacturer Specs and calibration records can be attached into EZO for convenience.

Cons

The software is a valuable tool but It needs the administrator to stay on top of changing resources to maximize it's benefit. The team needs to use EZO fairly and properly and not over-reserve equipment.

Pros

The software enables our company which has many different locations to manage all of our assets under one platform. Additionally, the ability to have multiple administrators allows each office to add users and assets as they please without relying on anyone else.

Cons

From a user profile I wish there were more options to search independent history of asset use or create a favorite assets list so checking out assets can be a quicker process.

Pros

We were losing money having to pay to replace lost tools & equipment which were being left on sites. EZOfficeInventory now means that we can track everything we hand out to our sub-contactors & employees to use and ensure we get it back. It is completely worth the time and money to input everything on the system. The QR code feature is ideal and saves so much time. When someone needs to check-out an item, they simply open the app on their phone, scan the code and check out. We only currently use a small portion of the website which is available but will definitely be looking into what else we can use EZOfficeInventory for.

Cons

The only thing which we would change (although it's not exactly an issue at all just slightly time consuming) is when printing the QR codes for each item, we have to click on the link to the QR code, then screenshot the internet page with the QR code on, then paste into a word document, then crop the screenshot to just the QR code, then save the QR code as a .JPG to then insert the image onto our label printing software. If there was an option to save the QR code as an image file straight away that would be amazing however I'm not sure if this is even possible!

Pros

The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way

Cons

The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.

Pros

For the past three years EZOffice has been a great fit for our company. Customer service is outstanding, their staff are always willing to make the time to give you the training, tips or any help you might need.
The user interface allows new users to become proficient quickly. The ability to incorporate bar codes and product images is very helpful.
EZOffice offers tools that give you visibility of every item and automatically calculate key factors and settings such as preferred stocking levels, lead-times and re-orders points.
It is easily customizable and integrates well with other software.
The ability to create a search or report to facilitate data analysis is another plus for us.
The mobile app is just as great.

Cons

Once you delete an item you will loose the item number.