--- description: Review of iDentalSoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iDentalSoft | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Dental Imaging Software](/directory/1908/imaging/software) > [iDentalSoft](/software/24447/identalsoft) # iDentalSoft Canonical: https://www.softwareadvice.co.nz/software/24447/identalsoft Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/24447/identalsoft?page=2) > iDentalSoft is an all-in-one, cloud-based dental practice management solution designed for practices of all sizes and specialties. With over 15 years of industry expertise and adoption by more than 2,300 dentists, it combines proven reliability with forward-looking innovation. Practices choose iDentalSoft for its flexible pricing, HIPAA-compliant design, mobile-friendly interface, and unmatched customer service, including unlimited 1-on-1 training and support. Who It's For: For dental practices seeking a secure, modern solution that covers end-to-end workflows in one platform. Adapting to the needs of any practice: - Startups prioritizing affordable software - Multi-location groups requiring centralized oversight - Specialty practices looking for charting and treatment planning tools tailored to unique workflows. Key Benefits: 1. Clinical Efficiency: - Boost treatment acceptance through clear case presentation tools, historical overlays, and flexible payment options. - Save time on charting with interactive perio and restorative charts, 3D odontogram visualization, customizable templates, and auto-codes. - Improve diagnostic accuracy with AI-assisted tools, one-click image enhancement, and integrated imaging support (DICOM \& TWAIN). 2. Patient Experience - Reduce no-shows with smart scheduling and automated reminders. - Deliver convenience via a 24/7 patient portal that enables online bill pay, book appointments, digital intake forms, and sign consent. - Make and receive patient calls directly in the platform with VPS, auto-displaying key patient details. - Increase engagement using batch messaging for reminders, education, and campaigns. - Encourage positive reviews with built-in feedback request and follow-up tools. 3. Practice Management: - Accelerate reimbursements with integrated eClaims processing and simplified billing. - Make smarter business decisions using real-time KPI dashboards, provider productivity metrics, and practice performance analytics. - Work from any device or location with secure cloud access to patient records, imaging, schedules, and reports. - Keep multi-location practices aligned with automatic syncing across offices. 4. Security \& Compliance: - Protect sensitive data with HIPAA-compliant hosting, ADA adherence, two-factor authentication, and daily automated backups. - Ensure compatibility across platforms with HL7 integration for smooth data exchange. Support Included: - Tailored setup (digital forms, treatment codes, and device connections, etc.) aligns the system with each practice’s unique workflows. - Accurate data migration preserves patient ledgers, clinical notes, and treatment histories without interrupting day-to-day operations. - Free 1-on-1 training sessions, along with PDF and video guides, help every team member become confident right away. - Unlimited ongoing support for any technical concerns or customization requests. - Constantly released feature updates. > > Verdict: Rated **4.6/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 61 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: iDentalSoft - **Location**: Milpitas, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$295.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Basic pricing starts at $295/month. Plans are available with monthly or annual payment options. Choose an annual plan to receive 1 month free. Contact for a personalized pricing quote based on the exact features, services, and number of providers or locations an office needs. Free demo walkthrough and 30-day trial available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2D Drawing - 3D Imaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Appointment Management - Automated Scheduling - Automatic Backup - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calibration Management - Charting - Claims Management - Client Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Dental Imaging Software](https://www.softwareadvice.co.nz/directory/1908/imaging/software) ## Related Categories - [Dental Imaging Software](https://www.softwareadvice.co.nz/directory/1908/imaging/software) - [Dental Software](https://www.softwareadvice.co.nz/directory/4511/dental/software) - [Dental Charting Software](https://www.softwareadvice.co.nz/directory/4359/dental-charting/software) ## Alternatives 1. [CareStack](https://www.softwareadvice.co.nz/software/61103/carestack) — 4.8/5 (188 reviews) 2. [Curve Dental](https://www.softwareadvice.co.nz/software/2547/curve-dental) — 4.4/5 (285 reviews) 3. [DentiMax](https://www.softwareadvice.co.nz/software/2693/dentimax) — 4.5/5 (94 reviews) 4. [Practice-Web](https://www.softwareadvice.co.nz/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [Adit](https://www.softwareadvice.co.nz/software/214384/adit) — 4.7/5 (264 reviews) ## Reviews ### "Great support and software" — 5.0/5 > **Matthew** | *21 February 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: iDental Soft is easy to use since the navigation is intuitive. It is not an overly complicated system, so it's been easy to train. It offers all the features of a dental management software that we need. We have been very happy with iDentalSoft > > **Cons**: iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive. > > The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for IDS, the connection was back in about 3 minutes. That is always the case\! Additionally, we have asked for specific modification for our practice, and they are responsive to add them into our updates. ----- ### "This product is a game changer\!" — 5.0/5 > **Courtney** | *22 May 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We love the user friendly interface, the menus are intuitive to use and it has made our front office and back office much more efficient. > > **Cons**: When attempting to set up custom schedules for providers / rooms / chairs it was not as straightforward as we would have liked. We were able to figure out but it seemed "clunky" > > We converted our office from analog to Digital and decided on iDentalSoft. The user friendly interface captures and displays all necessary information without over complicating things. As our staff has grown, team members have come up to speed so quickly and have nothing but amazing things to say about using this product\! Our front office is much more efficient with scheduling, billing, collecting payments and has made our office run like a well oiled machine. We can't say enough great things about iDentalSoft, it's a no brainer for your practice\! ----- ### "Not Impressed" — 1.0/5 > **Cammielle** | *2 May 2019* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: It is cloud based, and easy to follow along screens. It is very easy to track lab cases and manage patient xrays. Built in texting and auto emails/texting. > > **Cons**: It's impossible to get accurate accounting reports. You can't close out a month or year. We can't create our own discount/adjustment codes. No way to put pop up alerts. > > We don't like the software package. The transfer of info from QSI to Idental was awful. There were thousands of $ of balance transfers, and conversion default messages. We still (2 yrs.) don't have our logo on forms like we were promised. We can't reprint (or even see) the original ADA claim forms. It feels like a thrown software package that was not planned. It's obvious the folks writing it don't work in the field. I would not recommend it. ----- ### "Review of iDentalSoft" — 5.0/5 > **John** | *10 September 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: We recently started using iDentalSoft, and the experience has been excellent. The platform is intuitive, fast, and cloud-based, which makes accessing patient records and managing the practice much easier from anywhere. The dashboard is well organized, and features like scheduling, treatment planning, and billing are seamless to use. > > **Cons**: While iDentalSoft is a solid practice management tool, there are a few downsides. Some features can feel overwhelming for new users, and it takes time to fully learn the system. > > Overall, iDentalSoft has improved both efficiency and patient experience in our office. I highly recommend it to any dental practice looking for a reliable, modern, and user-friendly practice management solution. ----- ### "Best cloud software so far" — 5.0/5 > **Edward** | *23 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy integration, seamless conversion ( from Care stack , dentrix and eaglesoft > > **Cons**: Insurance Predetermination, not a way to enter the pre D per procedure code > > Great experience, very helpful customer service no waiting time to someone to answer , easy remote access. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/24447/identalsoft?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/24447/identalsoft) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data